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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Received my order in very timely manner, was very satisfied with ordering & shipping process, and were very easy to understand directions to assemble to Jeep. Very satisfied with how they look. Overall experience: very satisfied. 5 stars
Found the item I was looking for to add storage to my '22 Squashed 2 door Wildtrack that worked better for me than any of the other molle solutions - at a very good price over the other options! Packing of the shipment was way above expectations; something I appreciate as returning damaged items from shipping is absolutely no fun... The quality of the product received was excellent as well - Will do business again with this outstanding company.
I bought a grill and installed it. It gives my jeep a great look!
Awesome Delivery with packaging in place and secure. Product came exactly as described and product was 100% in awesome packaging with no issues whatsoever. Easy install with videos to guide you through process
I opened up my package. Absolutely love my windshield decals. This is where I'll be ordering again!
Excellent. Perfect fit. Promised on Tuesday arrived the Saturday before. Installed before the original arrival date.
Ordered these online and received them sooner than expected! Great site and great customer service. I'll be back again for more Jeep parts.
I like the way it looks think it's going to look good on my Toyota Tundra
I had an amazing buying experience. Everything about it was better than I expected and very fast shipping.
Thank you!
Ordering and delivery was very quick. I was disappointed when I received the bumper because the work " barricade" is engraved into the bumper itself but did not show or say that it would be that way. Didn't really want that on there but...
Easy to order- arrived promptly-- and easy to apply
Shopping for the product was easy after I made my decision, delivery was prompt, and product arrived as promised. Loved doing business with this company.
Nice easy website, simple to find what i need.
Plug and play connector from my light bar to the switch was not working. One wire pulled out of the spade and another came out all together. Called and sent some pictures and had a new unit in a week. Awesome!
You guys are always spot on, very informative with your install videos, fast shipping, and affordable. Can't ask for much more. Thank you ET!
P.s. With all the stuff I've ordered so far I thought I might have gotten a extreme terrain sticker. I thought wrong! Lol, give me some stickers!
Website was easy to navigate. Tons of products to explore. My order came quick and packaged very well. Great experience, will buy from again!
Well, got the wrong item, took their pics and had to send package back. Walgreens needs a QR code to do so. QR code didn't work, so had to wait and go to Office Depot the next day. Lots of jumping through hoops for their mistake "PLUS" now I don't get my hood locks till they get the package and credit back my account. We will see how THAT works...time will tell.
I am so sorry to hear about your experience.
I see you have contacted our customer service.
If you have any questions, please let me know.
I would be happy to help.
Amy
EXT 1257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
If you have any product questions, please reach out
To our customer service. We are happy to help.
Amy
EXT 1257