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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,007 reviews

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New York
1 review
0 helpful votes
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Satisfied.
August 14, 2023

The product was what was advertised. And it arrived when they said it would.

Date of experience: August 14, 2023
Michigan
1 review
0 helpful votes
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Waiting
September 13, 2023

Waiting for the product I ordered to arrive. NOt sure where it is or why I have to type 50 words but whatever

Date of experience: August 14, 2023
Support R. — Extreme Terrain Rep
over a year old

Please come back and leave a review when you receive your item!
If you have any questions, please let me know.
Thank you.

Amy
EXT 1257

Virginia
1 review
0 helpful votes
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MY Jeep JK wheels came in!
August 14, 2023

My purchase was easy to do from Extreme Terrains website. The Procomp wheels came in on time as promised. They are what I ordered, new, undamaged and in well packaged boxes.

Date of experience: August 14, 2023
Alabama
1 review
0 helpful votes
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Bed Cover
August 14, 2023

Fast shipping, cover was easy to install...thank you!

Date of experience: August 14, 2023
SX
1 review
0 helpful votes
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Great!
August 14, 2023

Great service, everything was easy to find, delivery was fast and the packaging was secure, I would absolutely recommend Extreme Terrain to anyone. Thanks..

Date of experience: August 14, 2023
New York
1 review
0 helpful votes
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Great place
August 14, 2023

Great place to shop, great experience when talking to knowledgeable people

Date of experience: August 14, 2023
Texas
1 review
0 helpful votes
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First order
August 14, 2023

Fast shipping, easy transaction. Have not opened package yet so I can not give review of quality

Date of experience: August 14, 2023
Montana
2 reviews
0 helpful votes
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Installation of parts
August 14, 2023

Nice heavy materials. But installation instructions could have been a little clearer and picture instructions for left and right were a bit vague and pictures were blurry and hard to determine which piece went where.

Date of experience: August 13, 2023
South Carolina
1 review
0 helpful votes
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Just what I ordered
August 13, 2023

These are just want my daughters Jeep needed. Old ones had no adjustment these are perfect.

Date of experience: August 13, 2023
Florida
1 review
0 helpful votes
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Jeep Wrangler all weather mats
August 13, 2023

We ordered the factory all weather mats for our 24 Wrangler.Great product and received them quickly.

Date of experience: August 13, 2023
Minnesota
1 review
0 helpful votes
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Great Experience
August 13, 2023

Fast delivery exactly what I ordered. Great company.

Date of experience: August 13, 2023
California
1 review
0 helpful votes
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Good prices, good product.
August 13, 2023

Received package,all the major parts were there. Instructions are not great, but there are videos. Didn't get a sticker for the product to show what brand it is. As long as it works, I can do without the sticker.

Date of experience: August 12, 2023
Minnesota
1 review
0 helpful votes
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Good products
August 13, 2023

Nice and easy just some issues with finding a product. Some products you have to hunt for.

Date of experience: August 12, 2023
Colorado
1 review
0 helpful votes
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Control arms
September 11, 2023

Didn't have the other control arms I wanted so had to spend more for others to come in on time

Date of experience: August 12, 2023
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you have any questions, please let me know.

Amy
EXT 1257

Canada
1 review
0 helpful votes
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I would do this again.
August 12, 2023

I received my order within a few days. I had a question about the contents and called your customer service. Gentleman responded very quickly with what I needed to know.

Date of experience: August 12, 2023
Florida
1 review
0 helpful votes
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Great service
August 12, 2023

Had to make an order change due to my error. Immediately available and helped me straighten it out quickly. Product arrived very fast. Thank you!

Date of experience: August 12, 2023
Massachusetts
1 review
0 helpful votes
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Side steps
August 12, 2023

Easy to order fast delivery will definitely order more in the future

Date of experience: August 12, 2023
New Jersey
1 review
0 helpful votes
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Good
August 12, 2023

Parts with perfect fit correctly no issues like it

Date of experience: August 12, 2023
Arkansas
1 review
0 helpful votes
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Bronco 2 door steps
August 12, 2023

Came quick. Packaged well. Great instructions! Simple install.

Date of experience: August 11, 2023
Pennsylvania
1 review
0 helpful votes
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Great products
August 11, 2023

Great products available and fast shipping always get my stuff from here

Date of experience: August 11, 2023