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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Site was easy and quick to navigate. I knew what I wanted and the specs for the cover came right up without having to search. Shipping was delayed by about 2 days but I still received the product by my deadline.
Knowing which Wrangler model I have allowed me to select the correct replacement top...it fits like a glove!
As always ordering components from extreme terrain was a painless experience.
Was as described and fit perfect, thank you looks super cool
What I was looking for was straight forward and I had no problems with shipping! The item I ordered came in the day it was supposed to!
Great progress in n my project. Part fit perfectly! This is the only way to make it work
Got the items installed. My 35" spare was a tight fit with the new bumper but it worked out
No problem with ordering no problems with delivery items were all complete
I ordered a cold air intake for a 3.8, the one I received was for a 3.6, when I realized I had the wrong part I contacted the support team and was sent instructions on what to do and was reassured the correct part would be sent to me, I haven't received it yet but I have conformation it's on the way, I'm extremely happy
Everything from finding what I needed to receiving it quickly and great customer service. Will continue to buy from Extreme Terrain.
Product was delivered quickly and is very well made.
I needed parts fast, I placed an order and got the parts even before they were expected
Drilling was not noted in video but was needed and that added a lot time
I have ordered numerous items here, and have been pleased with the quality, cost and delivery time on everything so far. I had one issue that arose and as handled in 15 minutes through online chat. I will continue to buy parts for her Jeep as the project progresses from Extreme. Very pleased so far.
Love coming to the website and going through parts, being able to save parts to a list for later. Good prices on everything, good sales that happen. Have bought quite a few parts for my JK through the website.
Great service in the chat on this order! Very helpful
The muffler and the tailpipe had the exact same dimension, making them not a fit. Not sure if the muffler was sized wrong. Or the tailpipe was but definitely not a correct match of a kit. I know it was an open box item so likely it was discovered before and returned. I'm not sure but definitely was an issue.
Easy ordering and quick shipping. Currently in the process of returning the antenna and so far the process seems easy.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

