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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,046 reviews

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Alabama
1 review
0 helpful votes
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Easy experience
August 26, 2023

Site was easy and quick to navigate. I knew what I wanted and the specs for the cover came right up without having to search. Shipping was delayed by about 2 days but I still received the product by my deadline.

Date of experience: August 26, 2023
California
1 review
0 helpful votes
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New Soft Top
August 26, 2023

Knowing which Wrangler model I have allowed me to select the correct replacement top...it fits like a glove!

Date of experience: August 26, 2023
Texas
1 review
0 helpful votes
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Zone Off Road Sway Bar disconnects
August 26, 2023

As always ordering components from extreme terrain was a painless experience.

Date of experience: August 26, 2023
Tennessee
2 reviews
0 helpful votes
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Spot on and fast delivery
August 26, 2023

Was as described and fit perfect, thank you looks super cool

Date of experience: August 26, 2023
Illinois
1 review
0 helpful votes
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Good
August 26, 2023

Good gooder liked it this is boring I just wanted steps there I hit 50+ lol

Date of experience: August 26, 2023
California
1 review
0 helpful votes
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Fast shipping
August 26, 2023

What I was looking for was straight forward and I had no problems with shipping! The item I ordered came in the day it was supposed to!

Date of experience: August 26, 2023
Missouri
1 review
0 helpful votes
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Great progress
August 26, 2023

Great progress in n my project. Part fit perfectly! This is the only way to make it work

Date of experience: August 25, 2023
Texas
1 review
0 helpful votes
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Everything is good
August 26, 2023

Got the items installed. My 35" spare was a tight fit with the new bumper but it worked out

Date of experience: August 25, 2023
New York
1 review
0 helpful votes
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Very fast delivery and all complete
August 26, 2023

No problem with ordering no problems with delivery items were all complete

Date of experience: August 25, 2023
Georgia
1 review
0 helpful votes
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Great
August 25, 2023

Process was easy and product arrived when promised.

Date of experience: August 25, 2023
Texas
1 review
0 helpful votes
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Cold Air Intake,
August 25, 2023

I ordered a cold air intake for a 3.8, the one I received was for a 3.6, when I realized I had the wrong part I contacted the support team and was sent instructions on what to do and was reassured the correct part would be sent to me, I haven't received it yet but I have conformation it's on the way, I'm extremely happy

Date of experience: August 25, 2023
New Hampshire
1 review
0 helpful votes
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Solid
August 25, 2023

Great product. Has added a little bit more character to my truck under the hood

Date of experience: August 25, 2023
Texas
1 review
0 helpful votes
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Great experience
August 25, 2023

Everything from finding what I needed to receiving it quickly and great customer service. Will continue to buy from Extreme Terrain.

Date of experience: August 25, 2023
Arkansas
1 review
0 helpful votes
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Awesome, fast service
August 25, 2023

Product was delivered quickly and is very well made.

Date of experience: August 25, 2023
Texas
2 reviews
0 helpful votes
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Easy to order and research
August 25, 2023

I needed parts fast, I placed an order and got the parts even before they were expected

Date of experience: August 25, 2023
Washington
1 review
0 helpful votes
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Video vs Instructions
August 24, 2023

Drilling was not noted in video but was needed and that added a lot time

Date of experience: August 24, 2023
Pennsylvania
1 review
0 helpful votes
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02 Father Daughter TJ project.
August 24, 2023

I have ordered numerous items here, and have been pleased with the quality, cost and delivery time on everything so far. I had one issue that arose and as handled in 15 minutes through online chat. I will continue to buy parts for her Jeep as the project progresses from Extreme. Very pleased so far.

Date of experience: August 24, 2023
Illinois
2 reviews
0 helpful votes
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Great parts selection
August 24, 2023

Love coming to the website and going through parts, being able to save parts to a list for later. Good prices on everything, good sales that happen. Have bought quite a few parts for my JK through the website.

Date of experience: August 24, 2023
California
1 review
0 helpful votes
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Received as expected
August 24, 2023
Updated review

Great service in the chat on this order! Very helpful

Date of experience: August 24, 2023

The fit was an issue
July 9, 2023
Previous review

The muffler and the tailpipe had the exact same dimension, making them not a fit. Not sure if the muffler was sized wrong. Or the tailpipe was but definitely not a correct match of a kit. I know it was an open box item so likely it was discovered before and returned. I'm not sure but definitely was an issue.

Date of experience: July 8, 2023

Great experience!
July 2, 2023
Previous review

Great experience!

Date of experience: July 1, 2023

Great experience once again!
May 19, 2023
Previous review

Great experience once again!

Date of experience: May 18, 2023
California
1 review
0 helpful votes
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Easy ordering and quick shipping. Currently in the process of returning the antenna and so far the process seems easy.

Date of experience: August 23, 2023