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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Very good purchase, fast shipping, 100% recommended.
Shipment was supposedly out for delivery, now passed on to some random town. This is the bull$#*! when you ship USPS. Last order with you guys.
Previously purchased this for a customer and was impressed with the quality and customer service. Once it was time to need one for myself... there was only one place to go.
Just ordered what grandson needed. Will review again when delivered and installed. Thank you
Just found the ez truck trailer for secure storage in my JL. Hopefully it works out well
Received okay but haven't opened box yet as going to have my grandson install next weekend.
Used my laptop to find accessories I needed. ET's online catalog is easy to use.
It hasn't arrived yet. Don't ask for a review until you know I have received it
Shipping was fast, transaction perfect, grill is more than expected. Looks even better in person
Relatively easy and really love that there are the "show me how" videos.
I have ordered many different items and I have not had any issues or mis-shipments. Product has been quality.
I placed my order and the item arrived quickly and on the date expected. The products are reasonably priced and affordable. I have already found other items to order.
Your my go to but am always comparing to Quadratec. Not sure what happened to your app, but quite frankly I have regularly had problems and even now I can't update any account info? Quadratec much better experience to order, check status, make account changes updates. Have ability to delete multiple accounts. Otherwise like I said XT my go to for my jeep support.
I bought a tow bar so we could flat tow the dingy. Found an open box Smittybuilt and saved some money, it arrived in just a few days in the original box with all of the parts and pieces. Thanks! Just need the wiring harness for the lights which is out of stock.
I Googled a part and this company has it for a good price and their shipping it within a week.
Using the app was so easy and I would scroll constantly
The people that work here are always ready to help with anything you need
Always Buy stuff for my jeep from your company never had any issues
These black lug nuts from Extreme Terrain are a great choice. They are durable, easy to install, and look great on my Bronco. I highly recommend them.
They all have been great, I have nothing bad to say about their performance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Wayne,
I'm sorry that your order took longer to arrive than expected due to the transit time with USPS. I understand the inconvenience this has caused you, and I sincerely apologize. I have issued you promotional credit for use on a future purchase, either online or over the phone. If there is anything else we can assist you with, please feel free to let us know.
Thank you,
Allison