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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great quality products and timely delivery. Delivered exactly what I ordered.
Jb
I took only 6 days from order to unpacking. Much appreciated.
They were very easy to get in touch with and shipped very fast
Extremely fast shipping! Item was shipped out the day I ordered.
It was shipped quickly. Looks like a good quality exhaust.
I have done so many different reviews, "Not once have I received anything free!
Coupons are never applied to your orders, "I have yet to use one!
Just spent over $200 dollars, no discount, "Just like all the times before!
I think that is why they have an expiration date on them, "Because when you are able to come back a second time it is expired!
Came very quickly and all the parts needed, just wish instructions were a little better but you can always follow the video on the website.
I was trying to use a coupon code that unbeknownst to me was expired. I got on their chat and was helped by Joe S. He cleared it all up for me and texted me a direct link to my order reflecting the discount. It was so easy and refreshing to have a great experience with customer service.
Spoke with Dan a handful of times and he was great to work with and very helpful
My shipment arrive with box tore open in a couple places. When I opened box the contents which was made of heavy steal was not wrapped and was banging around in box. There are several places where paint is chipped off making product look horrible. I will have to paint it. No instructions or nuts and bolts to put it together. I will have to buy them.
I am so sorry to hear about your experience.
I see that you have contacted our customer service and have
Been assisted.
Please let me know If you have any questions.
Amy
EXT 1257
I was emailed a coupon for $10 off and the website wouldn't take my coupon
This is a quality product that has easy instructions for assembly.
Very easy process and quick delivery items are top grade materials. I will be ordering from them agaIn!
Just put them on about a week ago, and they are staying out pretty good! No problems yet!
I searched for months an I reached out to Extreme Terrain and they helped me choose the perfect seat covers. I love them!
Experience was great and fast shipping. Love shopping with them.
Overall installation was not hard however, you would need to relocate tire jack extension wrench on passenger side for Jeep TJ models. Self tapping screws were not that strong. I broke one off on install with a simple 20v Dewalt driver.
I loved how easy the ordering went, and it came so quickly and in excellent condition.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry you feel that way.
I tried to reach out to you via phone to review how
To use your credit.
If you have any questions- Please reach out to our
Customer service.
Amy
EXT 1257