On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Quick delivery, usually find what you are looking for at a good price
Shipping was super fast.
As far as the heated seat covers go, if you didn't get them from the factory I highly recommend them. They heat up fast and keep your bum nice and toasty.
Products are easy to find and your Website is great to navigate
Great company Great products Great customer service
This was my first time on this site and was easy to find what my wife wanted for her jeep
Items arrived fast, Thank you,well packaged got everything l ordered.
Satisfied customer!
Ordered online received it in four days very good service
Always nice and easy customer service
Fast shipping easy to use website and plenty of updates and notifications on items bought and shipped. Great experience
I received my jeep truck guards for my jeep today december 9th.When i ordered them they told me 2 to 3 days shipping anc the vendor actually did what they said.I am giving them a 5 for great customer service.
Swapping out the same radiator. Ordered thought it would be here on a Saturday per the order and arrived on Monday.
Overall same radiator so easy swap. So far holding up
Everything was as described putting it on wasn't to bad with just me and my 17 year old son but the directions could be a little better detailed Ala in all I would highly recommend.
Fast delivery. Good quality product and fits perfectly.
Customer service was great. Had to call for delivery info. Csr was very helpful.
My husband has a Jeep. I call it his $1000 a month girlfriend. I buy products from Extreme Terrain for his girlfriend and him to enjoy. No one has complained yet.
Nice tire cover. Gives my Jeep a unique look. Just don't wash it in the car wash though. After the first time, the plastic began to rip and within a couple months it was torn and crappy looking. I really like the cover so I bought another one this year. Just take it ptt before washing the truck.
Great but to many emails sent with advertisements after order
Installed as usual for shocks. One suggestion for seller. As i bought this jeep new in 92 its been thru a lot of hunting, wood cutting, 3 kids learning to drive, etc,,,the suspension and tires (and a lot more) has been added to, changed, damaged replaced etc…. Listing shock length completely compressed and length fully extended would be a great help. Otherwise at this point im just guessing if the jeep is stock height or 6" over.
Not so good I'm still waiting to be refered to an installer who can install my lights
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members