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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,031 reviews

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Florida
1 review
0 helpful votes
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Product is nice
December 27, 2023

We like the Grill, the holes were not all drilled out and pieces broke when trying to push them through. Had to find replacements. Also teeth had a bit of overspray.

Date of experience: December 26, 2023
Ohio
1 review
0 helpful votes
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Promise delivered
December 27, 2023

Package arrived upon the date expected. The tote is good quality.

Date of experience: December 26, 2023
Wyoming
1 review
0 helpful votes
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Raptor running boards
December 26, 2023

Quick and easy to order. Fast shipping. Running boards installed smoothly.

Date of experience: December 26, 2023
Puerto Rico
1 review
0 helpful votes
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Excelente servicio
December 26, 2023

Excelente servicio ya que luego de la compra te mantienen informado por correo electrónico el seguimiento del artículo hasta su entrega

Date of experience: December 26, 2023
Oregon
1 review
0 helpful votes
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The best!
December 26, 2023

Ordered a bunch of parts from them since I purchased my jeep. Always fast shipping and great packaging.

Date of experience: December 26, 2023
North Carolina
1 review
0 helpful votes
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Quick fast shipping
December 26, 2023

Great online shopping experience and great quick shipping and products came intact

Date of experience: December 26, 2023
California
1 review
0 helpful votes
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Tacoma trd pro gri with white insert
December 26, 2023

Would give 5 stars but feom ordwr to delivery was almost 5 weeks with no uodates about its status. I had to call / email at least a half dozen times

Date of experience: December 26, 2023
Tennessee
1 review
0 helpful votes
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Great products, great prices, never dissatisfied I have used extreme terrain for years and plan to for may years to come

Date of experience: December 26, 2023
Arizona
3 reviews
0 helpful votes
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Delivery very fast
December 26, 2023

Beautiful light I love it, very fast delivery, great price

Date of experience: December 25, 2023
Georgia
2 reviews
0 helpful votes
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Dash tray
December 26, 2023

Fast shipping and part was exact replacement. Will continue to purchase all parts needed from extreme terrain.

Date of experience: December 25, 2023
Texas
1 review
0 helpful votes
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Perfect fit on the 2016 Tundra!
December 26, 2023

It was easy to find what I needed, and the shipping was fast!

Date of experience: December 25, 2023
California
1 review
0 helpful votes
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1.75 jlu front spring spacer
January 2, 2024

I received my spacers early but the were the wrong ones

Date of experience: December 25, 2023
Support R. — Extreme Terrain Rep
over a year old

I am very sorry to hear that.
I see that you have spoken with our customer service.
Please let me know if you have any questions.

Amy
EXT 1257

Maryland
1 review
0 helpful votes
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Placed order and received promptly
as expected without delay

Date of experience: December 25, 2023
Ohio
1 review
0 helpful votes
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Happy with my purchase.
December 26, 2023

This was the first large purchase I made from Extreme Terrain (wheel and tire package). Easy transaction and product arrived in just a few days. Like the fact that there are videos and installation guides on the website for when I plan to add more mods. Pricing also seems pretty fair.

Date of experience: December 25, 2023
Michigan
1 review
0 helpful votes
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Good
December 26, 2023

Answered all my questions and got me exactly what I need. Provided a quote with a discount and everything looks and works great.

Date of experience: December 25, 2023
Nevada
2 reviews
0 helpful votes
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More instructions needed
December 25, 2023

Torque specifications were only available through the manufacturer's website. I also had the impression that it was a direct fit but it turned out that the rear hub studs needed to be grinded by about 2 mm.

Date of experience: December 25, 2023
New York
1 review
0 helpful votes
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Great service!
December 25, 2023

Sales associate very professional and knowledgeable! Quick delivery is always a plus!

Date of experience: December 25, 2023
Michigan
1 review
0 helpful votes
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Extreme Terrain provided so many options and I was extremely pleased with how quickly my order shipped.

Date of experience: December 25, 2023
Alabama
1 review
0 helpful votes
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Very pleased
December 25, 2023

Customer friendly and the website is easy to use. Very fast turn around and the running boards fit perfectly and were very easy to install.

Date of experience: December 25, 2023
Missouri
1 review
0 helpful votes
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Extreme Terrain is AWESOME
December 25, 2023

Bought new runnings boards for my Tundra. Plenty to choose from. Great price, product was shipped lightning fast and packaged perfectly. Installed in less than an hour. All brackets were labeled and instructions were flawless. Pleasure to do business with and will do again.

Date of experience: December 25, 2023