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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Extreme Terrain provided so many options and I was extremely pleased with how quickly my order shipped.
Customer friendly and the website is easy to use. Very fast turn around and the running boards fit perfectly and were very easy to install.
Bought new runnings boards for my Tundra. Plenty to choose from. Great price, product was shipped lightning fast and packaged perfectly. Installed in less than an hour. All brackets were labeled and instructions were flawless. Pleasure to do business with and will do again.
This is for Christmas for my granddaughters car. Pleased with all but the one part missing.
Good experience overall. Shipping was fast and good customer service
Customer sales representatives are great. It's a pleasure doing business with professional people.
Called from Hawaii, called the mainland because I had a question about the product, the person I spoke to at the store was pleasant friendly and knowledgeable. My item arrived very fast and FedEx even took a picture of the delivery in my garage to make sure it was there. Mahalo!
Let the customer know that the visors are adjustable in and out
I bought 4 preprogrammed tpms replacement for 2022 jeep gladiator. Still not working after 150 miles driven.
Had what I was looking for at a good price and quick shipping.
I've order a few things from this site and I've had nothing but great experiences. From. Tracking my orders to returns and refunds, the customer ervice has been excellent.
I wasn't expecting to get my lights as quick as I did. 2 day shipping and got it a day early. Great job!
Last year I ordered a front bumper for my wife's Jeep and it came completely damaged so I sent it back. This year I decided to give it another try by ordering a rear bumper. The shopping experience was great but the bumper has now arrived and it's dented, chipped, and completely destroyed. I will be sending this back and hopefully getting it rectified.
I am so sorry to hear about your bumper.
I see that you have spoken with our customer service.
Please let me know if you have any questions.
Amy
EXT 1257
Large selection of products but once I narrowed my selection down the process was quite easy
Received my order extremely fast! Free shipping! Will definitely use again.
Bought two pigtails for my fog lights. Delivery exceeded expectations, especially in the middle of the holiday crush.
Product came in a "Made in China" envelope - and it is barely useable. Connectors don't align properly so they're taped into place for now.
You get what you pay for…
Ordered a cold air intake and pedal commander for my jeep,fit perfect and work great!
Highly recommend
From start to finish it was a smooth experience. All my questions were answered with professionalism. Can't wait to order with Extreme Terrain again
Bought the some rock slides for my bronco and the box came in pretty bad shape but the Rock slides were ok with no damage but missing all the hardware called customer support they understood my problems and got me the missing hardware in amazing speed. -1 star for the condition of the order when received but redeemed with the amazing support and speed of replacement parts.
Good Company, fast ship. Can't wait until Christmas for my daughter to see them 12-22-23
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I tried to reach out to you.
Please contact our customer service if you
Would like assistance with this issue.
Amy
EXT 1257