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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,007 reviews

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Pennsylvania
2 reviews
0 helpful votes
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TJ Open Box Soft Top Door Handles
April 4, 2024

Everything went fast and smooth, found handles on there site great price very good condition with a few scratches. Worked out great Thanks

Date of experience: March 25, 2024
South Carolina
1 review
0 helpful votes
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Easy peasy
April 4, 2024

Very smooth transaction, fast shipping, easy installation, no complaints here!

Date of experience: March 25, 2024
North Dakota
1 review
0 helpful votes
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Extreme terrain experience
April 4, 2024

Always great delivering, on time and expediting the standard. All of the products that I have ordered have been great quality couldn't have been happier!

Date of experience: March 25, 2024
Botswana
1 review
0 helpful votes
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It was not very easy to buy since um in BOTSWANA (in Africa), i had to buy through a friend in USA who then shipped to me in Botswana.

Date of experience: March 24, 2024
Support R. — Extreme Terrain Rep
over a year old

Thank you so much for reaching out.
I apologize but at this time we only ship to the 48 contiguous United States as well as Alaska, Canada and Hawaii (see details on our website).
Please feel free to reach out if you would like to discuss your feedback.

Amy
EXT 1257

Utah
1 review
0 helpful votes
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Poor fit
April 4, 2024

The channel in the plastic is bigger than the glass so it doesn't stay on. The rubber seal is to long by 3/4 of an inch.

Date of experience: March 24, 2024
Support R. — Extreme Terrain Rep
over a year old

Thank you for reaching out about your Hard Top Liftgate Glass Window Seal. We want to assure you that your concerns are of utmost importance to us.
If you have any questions or if you need assistance please let me know.

Amy
EXT 1257

Florida
1 review
0 helpful votes
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Again, there is no other place where i can get parts o little things for my truck, thank you for your existing

Date of experience: March 24, 2024
California
3 reviews
0 helpful votes
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Good Product Timely delivery
April 4, 2024

Got my cold air intake in days and put it on. Works as advertised

Date of experience: March 24, 2024
Washington
2 reviews
0 helpful votes
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Gret Deal!
April 4, 2024

Great product. Read all the review before I purchased my window visors. Fast shipping. Good price!

Date of experience: March 24, 2024
Oklahoma
1 review
0 helpful votes
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Easy transaction and fast shipping, would recommend 10/10.

Date of experience: March 24, 2024
Nevada
1 review
0 helpful votes
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Fast shipping
April 3, 2024

The shipping was incredibly fast, and the product arrived exactly as I expected. Shopping here is an effortless and pleasant experience.

Date of experience: March 24, 2024
Oklahoma
1 review
0 helpful votes
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I dig it
April 3, 2024

I like the speed of processing and ease of access on the website. No complaints here

Date of experience: March 24, 2024
Minnesota
1 review
0 helpful votes
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We ordered a cover for our Jeep.
April 3, 2024

We have a lot of trees at our cabin and get a lot of sap from them on the Jeep. Thought we would try a cover this summer. Found a good cover, on sale. Ordered on line, easy, delivered a few days later.

Date of experience: March 24, 2024
Arizona
1 review
0 helpful votes
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Another great product
April 3, 2024

Package shipped quickly and was well packed. One of the tabs was slightly bent in shipping but it was quickly bent back into place

Date of experience: March 24, 2024
Washington
1 review
0 helpful votes
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Good experience
April 3, 2024
Updated review

It was a quick and easy process. Parts came on time and undamaged.

Date of experience: March 24, 2024

So far so good
February 4, 2024
Previous review

So far so good

Date of experience: January 27, 2024
California
1 review
0 helpful votes
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Everything went great.
April 3, 2024

As advertised and cool looking products And why do I

Date of experience: March 24, 2024
New Mexico
1 review
0 helpful votes
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Good fast service
April 3, 2024

Easy to navigate online to select parts that'll fit perfect for application. Good overall service

Date of experience: March 23, 2024
Ohio
1 review
0 helpful votes
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Received everything in the orde
April 3, 2024
Updated review

I've received everything that I ordered. The products are what I was expecting.

Date of experience: March 23, 2024

Love the company
December 20, 2023
Previous review

Love the company. They have everything I need in stock.

Date of experience: December 20, 2023
North Carolina
1 review
0 helpful votes
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Awesome, easy to view, order, check out, fast delivery.

Date of experience: March 23, 2024
California
1 review
0 helpful votes
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Great company!
April 3, 2024

I've been using Extreme Terrain for 5+years for various Wrangler parts. I've never had an issue with pricing, shipping or returns. They are super fast with shipping and easy to work with. Over the years, their website has gone through useful updates. Hopefully they continue with improvements. Give them a shot!

Date of experience: March 23, 2024
New York
2 reviews
0 helpful votes
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Great gift idea for my Dad :)
April 2, 2024

Will definitely order again! Gift card was the way to go for a birthday present for my Dad!

Date of experience: March 23, 2024