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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Fun little addition to the interior. I like that you can easily select different colors. Plus who doesn't need more American flags inside their jeep.
Seats are great, they need to do a better job of letting you know you need to fab or buy over priced seat adapters for the seats to fit on stock seat frames. $150 a piece for the adapters was not worth it to me, I made the adapters out of 1" flat bar.
Perfection! The best online! Will always order from here!
The site assured me of what I was purchasing and that it would fit my wrangler. It arrived a day earlier than expected which was great.
Great product and perfect for my bronco thanks, I really don't feel like typing 50 words so if you want real feedback stop making it a requirement
I received everything extremely quick, and everything was packaged very well to the point the boxes looked badly damaged from shipping large items but product was fine.
Gregory was very polite and helpful, I like all YOUR stuff but on DISABILITY, so takes me a little bit of time to save up $$, will ORDER more stuff, but have to save $$ a bit, SOME THINGS on HERE R a bit expensive, GOODAY, Fred
Don't start spam emailing customers as soon as they order something from your company.
If I want something, I'll find it.
I purchaed a bumper 5 months ago. Installed December 18,2023. Took pictures of the fog lights that had a ton of condensation. Called ET to see if I could get replacement lights or if I needed to return the entire bumper. Was asked to check for broken seal which I did and all looked well. Was told that it was normal and should just burn off in a few weeks, maybe months, depending on use. So I called today b/c the condensation is still there. Now there's nothing that can be done b/c it is outside of the return window. That is why I called prior to completing the install to return, and was told to wait. I have been purchasing from ET for years and years. Never been disappointed even a little bit. Until this, and I find it ridiculous.
Delivery was way sooner than expected and I really appreciate the timing of it! Great service and even better parts!
I ordered a tire carrier for my jeep wrangler. It's was packaged nicely for transporting and was shipped and delivered ahead of schedule. I'm use to beat up boxes and delayed delivery from other suppliers. Selec
No problems! Great attention to details! Excellent products. Items arrived quickly and undamaged!
This company puts a lot of effort into a seemingly effortless delivery! Would definitely order thru this company again!
Easy install and it tightened up my handling amazingly.
Definitely recommend this
My experience with extreme terrain has been great. That's why I keep coming back.
Online ordering is easy. Talking to an associate has always been pleasant.
Extreme Terrain sells good products. No knock offs. Products arrive ontime in well wrapped packaging. If it is a product that needs assembling you can usually find a video on YouTube.
I've been shopping with Extreme Terrain for about 41/2 years. I'm satisfied wtih service and quality of products.
I have ordered plenty of things from them and have never been disappointed. Plenty of options (usually has whatever I'm looking for from the cheapest to the best) and more times then not whatever I order gets here in a reasonable timeframe
Product was delivered as shown and on time.
Free shipping, made it easy to buy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience with your lights. I have left you a voicemail.
Sometimes condensation can be due to temperature changes but if you would like to reach out to me I would be happy to discuss your experience with you.
Amy
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