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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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It was a good experience! I wish you guys would slow down all the sales emails! It's making the experience faulter! If I need something else I will order it! I'm ready to block your site from contacting me!
Everything was good other then my DV8 inner fenders didn't come with all the hardware and was short 14 bolts and nuts. I reached out to DV8 to get correct hardware and still waiting
My Sales rep, Brianna M. Was very helpful. She was knowledgeable in my need, aided finding me the best deal, and prompt in her help.
I was looking for parts on my 2011 Jeep Wrangler, which I found in order.
Site was very easy. To use
Fast shipping and great product availability as always.
I am pleased with your products that I have purchased. The quality appears to be very good. I will know after some time with the products if it holds up as needed.
I ordered a standard front and rear bumper for my 2006 Jeep TJ. The initial hitch receiver wasn't compatible with the rear bumper, however, the team helped me find the correct one and returned my original receiver. They all look great!
The shocks for my 3" lifted Cherokee delivery was quick they bolted up easily and so far the ride seems to be really good
The metal components and structure feel very well made, but the some of plastic end caps were already loose fitting, gouged, and scratched. Also the fact that there is no template to trace for cutting your factory bumper is a poor oversight. Just letting the customer "guesstimate" that part of the install is not excusable.
Great experience, shipped in 2 days. This is the one company that I can depend on.
The delivery was late than i expected. When i ordered it i used my P. O. Box but it was not delivered because i was informed that the package can not be delivered thru USPS because it can only be delivered to my street address. The reason i used my P.O. Box is that when i ordered wiring harness for my roof rack i used my Street address expecting UPS to deliver it because my roof rack was delivered to my house. Instead of using UPS it was sent thru USPS and Mail man does not deliver to my house because i have a PO box and it was delayed too. I wish that when things are ordered there is a note that parts can be delivered to street address only to avoid delays.
I ordered a front drive shaft. Its was so wrong. It doesn't even seem to be for a jeep tj. Your return policy is cumbersome at best. I ordered another one from different manufacturer went pick it up. For some reason you billed PayPal $49 dollars and charge less than the order. Had to wait at the warehouse while phone calls were made and PayPal was billed the additional amount. The new one is not for a lifted jeep. But will have to work for a while until i can find yet another one.
Extreme Terrain is an outstanding platform for all things off-road. Their website is user-friendly, offering a wide selection of high-quality products. My recent order of fender flares was seamless—from browsing to checkout. Kudos to their excellent service!
I love the look and toughness of the steel flat fenders. The OME plastic broke in our -40 Canadian winter.
I have been waiting for many months for the matching front fenders to get back in stock.
Fast shipping. Haven't gotten a chance to get tires on them yet but packaged nicely.
Fast shipping. Packed well. Good quality. Everything was compatible as stated.
The back zipper broke already on the cover. Need a replacement. The back bar slot was too small for the bracket as well. Not sure who measured this to fit the 2008 wrangler, but it is off.
I am so sorry to hear about your soft top and the zipper breaking.
Please reach out to us if you would like assistance with this item
Or if you have any questions.
We would be happy to help.
Amy
EXT 1257
Every thing with my order was expected! Fast delivery and great part!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience picking up your driveshaft.
Please let me know if you would like to speak with me about your experience and
Thank you for leaving feedback.
Amy
EXT 1257