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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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I found everything I needed to upgrade my '24 Wrangler, stuff was shipped in timely manner, no muss no fuss. Jeep looks kickass :)
Received my order in 2 days. Installed the Sunrider top in about 3 hours (doing it solo) would have been faster if I had help. I have used it the last couple days and I love it.
The install was easy. The video for install did have an error but I was able to work through it.
They had what I wanted, it was priced competitively and shipped promptly.
I've ordered from another Jeep/offroad website and I was in the dark for 90% of my orders wit them.
But, first time ordering with extreme terrain and not only was I updated throughout the ordering process with emails and texts, but they had very detailed installation videos. This was helpful as the product came with very vague instructions from the manufacturer. Great touch
I attempted to access for veterans discount and it didn't work, why? I received but the only place it can be attached is through body to frame bolts, couldn't release and don't want to risk breaking bolts off. Now have new unusable bars.
I attempted to access for veterans discount and it didn't work, why?
I was looking for an inexpensive option to level my 2012 Tundra. I found these aluminum milled leveling blocks for a reasonable price at ExtremeTerrain. Received parts quickly. Will definitely shop the site again!
Ad said we would get items by June 3, had to call to find out it would be 20 days
Really sorry Neal to see that those wheels are out of stock.
If you would like to contact me at EXT 1257 I would be happy to try to locate a similar wheel
That we do have in stock. I hope to hear from you soon.
Thank you for reaching out and have a great day!
Amy
Well packed arrived pretty fast nice system for the money. Small problem, certain bolts should've been marked and packages separate from the other hardware.
My TJ project makes me no stranger to ordering parts online. Extreme Terrain is one of the top quality sites in my opinion. Great pricing, informative listings, prompt shipping, and customer service. I'm writing this review because they sent an email to make sure I received my order and was satisfied. Yes, I'm happy and will use Extreme Terrain any opportunity I can.
Quality product, great price. Order came in quickly. Exactly what I thought I was getting
When i ordered the soft top if i ordered in the next hour if will be delivered on saturday i needed the top right away, as my top was damaged i park my jeep out side and it there was to be heavey rain comeing the top did not show up saturday i had to buy a used 1 form a junk yard the top showed up thursday 5 days late
The product purchased for the price was what I expected and was pleased with the look and quality. It was not pocket drainer and it improved the overall look of the vehicle
It would have been a 5 star if they responded to my email timely just to let me know when my order will be arriving.
The product was delivered and received promptly. The product was in excellent condition and very well made beyond my expectation. The installation was straightforward and well thought of and, without any assistance, still took me less than an hour. The installation video in your webste was very helpful and helped facilitate the installation.
Thick steel will protect the duel tank almost completely but exposed in some spots. Was missing 2 nuts for a bracket and no mounting place for the existing transfer case armor to bolt to. Needed to make my own via welding or drilling.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


Hi Steven!
I left you a voicemail reviewing the veteran's discount and how to apply, if you have any questions -just let us know.
I do not see that you have contacted us as of yet about any issues with your side step bars.
If you need assistance with this, please contact us. We would be happy to help.
Again, sorry I missed you - please feel free to call me back at EXT 1257.
Have a great day!
Amy