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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

51,007 reviews

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New Jersey
1 review
0 helpful votes
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Rock guard step
June 14, 2024

The product was delivered and received promptly. The product was in excellent condition and very well made beyond my expectation. The installation was straightforward and well thought of and, without any assistance, still took me less than an hour. The installation video in your webste was very helpful and helped facilitate the installation.

Date of experience: June 4, 2024
Washington
1 review
0 helpful votes
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Thick steel will protect the duel tank almost completely but exposed in some spots. Was missing 2 nuts for a bracket and no mounting place for the existing transfer case armor to bolt to. Needed to make my own via welding or drilling.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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JEEP Wheel Sensors
June 14, 2024

Ordered full set of ABS Sensors for my Jeep and arrived promptly and accurately described. Easy process

Date of experience: June 4, 2024
Pennsylvania
2 reviews
0 helpful votes
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Poor, did not receive item as shown, will not order from them again. Contacting Better Business Bureau!

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Teraflex Jeep 1.5 leveling kit
June 14, 2024

Great quality item and shipping. Comes with a 1" &.5" puck. Only used the 1" since I carry a load in my Gladiator all the time. Leveled front perfect.

Date of experience: June 4, 2024
Massachusetts
1 review
0 helpful votes
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Shipment arrived later
June 14, 2024

Received my item 3 days later than expected...This is not what the delivery commit was

Date of experience: June 4, 2024
Support R. Extreme Terrain Rep
over a year old

Hi Rajat!

Really sorry for any delay in shipping you experienced with your headlight.
I have issued you a store credit voucher to apologize for that.
You have a voicemail from me as well. Just let me know if you have any questions.
I would be happy to speak with you.
Have a great day!

Amy
EXT 1257

Florida
1 review
0 helpful votes
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Staff was very helpful
June 14, 2024

When I called, they give me the best customer service I could ask for,helped me with everything that I ordered.

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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Good customer service
June 14, 2024

They were very willing to help me get the right parts I needed

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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Great products
June 14, 2024

Great products, can really feel the increase power an torque in the mid to high end. This is probably more noticeable for me cause I drive a manual transmission, an I can feel the truck eating up the increase HP an torque

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Red rock tire carroer
June 14, 2024
Updated review

Easy ordering
Up to date tracking, arrived on or before estimated day.

Date of experience: June 4, 2024

14 Wrangler 2 door 1st Jeep
March 28, 2024
Previous review

1st jeep over zealous.
Small parts for now to get it more driver and passenger friendly

Date of experience: March 18, 2024
Kentucky
1 review
0 helpful votes
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Wheels for my Tacoma.
June 14, 2024

Wheels arrived real quick. Great quality and was as advertised on site. Very pleased with the wheels look and fit perfect on my 22 TRD sport Tacoma.

Date of experience: June 4, 2024
Alaska
1 review
0 helpful votes
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The shopping experience was great, however when I filled out my shipping address I include both my physical address and my PO box and the recipt showed both but when I tracked the package down at the post office (in the return to sender pile) the shipping label didn't have the PO box on it so the post didn't know what to do with the package

Date of experience: June 3, 2024
KR
1 review
0 helpful votes
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Shipping
June 14, 2024

Shopping experience has been 10 out of 10, but shipping is a bit pricey for me.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Great bumper - looking good
June 14, 2024

The bumper came well-packed. Assembled nicely, easy to install. You'll definitely need a person to help lift the bumper onto the truck and line-up the bolts with the matching sockets. I make one mod to the bull bar: removed the flange with an angle grinder as I won't be installing lights on the bar and I prefer a plain bar. A little black textured paint from a ratttle-can covered the resulting marks nicely.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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The right one….
June 14, 2024

1995 Wrangler: I just want one that fits my Jeep, mirror pockets in the right place, etc….
First order was for a 4 door, returned.
Second order is received, still way long, mirror pockets in wrong place…….
Pondering what to do…………..

Date of experience: June 3, 2024
Support R. Extreme Terrain Rep
over a year old

Thank you for reaching out Gary.
Sorry that your original cover did not fit as you expected.
I have left you a voicemail and please give me a call back if you
Have any questions or if you would like to discuss your review.
You can reach me at EXT 1257.
Have a great day!

Amy

Virginia
1 review
0 helpful votes
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Step bars
June 14, 2024

Love these side step bars for my jeep! Adds the perfect touch for my car.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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MSD ignition coil and spark plug 6-pack.
June 14, 2024
Updated review

Ordered the MSD coil 6-pack and iridium spark plugs. Installation was straight forward and took about 2 hours. The video helped since I hadn't done this before.

Date of experience: June 3, 2024

Great prices
March 24, 2024
Previous review

Great prices

Date of experience: March 13, 2024
Maryland
1 review
0 helpful votes
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Very satisfied!
June 14, 2024

My order arrived a day early and was just what I was looking for.

Date of experience: June 3, 2024
Connecticut
1 review
0 helpful votes
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Front bumper and winch
June 14, 2024

Bought Barricade Front bumper & winch. Seems to be decent quality. Came with everything it said it would. Overall, I am pleased with the purchase. One issue was that directions could have been clearer. I found that directions were for 2021 model, which is slightly different than 2022. They were telling me to do things that my model didn't have. Once I figured out what was going on, I was able to make sense of it all. Just felt for the price they could have noted, this is for a 2021 model, and others may very slightly. Also, I have an issue with some of the fits. I purchased the Barricade winch, thinking it would fit and work with the barricade bumper. There seems to be a 1/8 clearance issue with the brush bar. The handle to engage the winch and put witch in free wheel hits the brush bar. So I either need to grind a flat on the handle or raise the brush guard a 1/8 of an inch. To me, being an engineer by trade, it looks like someone just didn't pay attention to details here. If the brush guard was 1/4 taller, it would have cleared. Just a constructive criticism, but when you pay hard earned money for something and you have to alter it to get it to work, it's frustrating. Install was ok. Took me extra time to work through the directions. Once I got it mounted I learned some tricks that made it faster for me.

Date of experience: June 3, 2024
Support R. Extreme Terrain Rep
over a year old

Hey Shawn!

Thanks for the excellent feedback. Really sorry about any frustration you experienced with this install.
Check out the voicemail I have left you and please let me know if you have any questions.
I have issued you a store credit as well that you will see when you log into your account and if you are
Placing an order over the phone- just let us know that you would like to use your store credit.
Feel free to contact me at EXT 1257 if you would like to discuss your feedback as well.
Thanks again.

Amy

Texas
3 reviews
0 helpful votes
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Great Part…Just What My Old TJ Needed
June 14, 2024
Updated review

My purchase was priced right and arrived safely. Wanted to give Extreme Terrain an opportunity to rival Quadratec. They had the part I was looking for for my old TJ resto project.

Date of experience: June 3, 2024

Don't know really
May 28, 2024
Previous review

Don't know really. Can't tell if I received my military discount as a disabled veteran and aggravated it wouldn't process PayPal as an advertised payment method.

Date of experience: May 18, 2024