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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Exactly what was in the description and fast shipping, reasonably quick and easy.
Looking up and checking reviews and the like. Ordering parts was easy and shipping was faster than expected.
I received the shocks and stabilizer 3 days after I purchased then online. Fast and easy shopping and on time delivery. I am well pleased with the overall experience.
My representative was knowledgeable and helpful. I was able to understand and complete my purchase
I'm not sure what the deal is, with my orders. I got canceled for no explanation whatsoever. I paid for the items, and it has happened 2 times I tried to ordered in the past as well. I will not purchase anything from this company anymore.
Easy search, quick delivery, easy installation, perfect fit for my truck.
Easy to find and order the correct product for my vehicle
The door guards I ordered never arrived. I recieved only one guard for the right front door. I would like to get the remaining 3 guards.
Once I put my vehicle information on the website, I was able to look at all the parts I knew would fit my vehicle.
Found exactly what I was looking for. Categories and descriptions were easy to navigate and analyze.
Ordered five wheels and tires, mounted and balanced, as well as new lug nuts.
Jeep looks great.
It took me about 20 min to install and works with my key Fob, best investment for summers in phoenix.
It was easy to find what I needed by searching. I loved that all I had to do was put in my model of Jeep.
Shopping with ET is always great. Variety of products and delivered promptly.
Too big on my car, need to return and still waiting for that return paper. More than 48 hrs already after i made a call and sent those photos.
Extreme Terrain is the place to shop for all Jeep parts and accessories. I look forward to dealing with them as needed
I am glad to have found extreme terrain. I purchase a lot of extras fory Wrangler. Look forward to continued business
Shipping was quick, navigating website was easy and product came nicely packaged.
The bumper was delivered on time, in good condition, and was as advertised. The instructions were horrible and did not describe the installation process well. In addition, the provided wiring harness did not match the connector on my Jeep which required me to splice the old connector on to the wiring harness. This wasn't a huge issue; however, it did require additional work. What should have taken a couple of hours ended up taking 6 hours. Once installed it provides the looks and performance I needed in a bumper and the price was on target.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members