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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Easy Ordering. Fast Shipping. I really don't have much else to add.
I love this company they are very professional and I received my order in 2 days.
Good tires and lift look great on my truck thank you so much guys
Open package and began to install only to found out that I was missing some of the hardware. Luckily I did have some spare bolts that fit. You know what they say...fool me once shame on you fool me twice shame on me. I would be hesitant to order from here again
I finally got to the point where I could purchase tires and a suspension lift for my JK. I had a few questions about my wheel selection. Got Anthony m on the phone. Very helpful technician very courteous and personable. Anthony made my experience incredibly enjoyable confirmed my decisions that I did all my research, and gave me a little discount that put me right at my budget. Want to thank you guys for making my dreams come true and Anthony and for being awesome.
The shopping experience, as always was good. Extreme has an awesome selection, and beings I had ordered these lug nuts 2 years ago, finding what I was looking for was easy. The product on the other hand is a bit disappointing. The threads on these nuts, or the metal used is soft and easy to strip
Found these at a great price, ordered them and they were here 3 days later. Had them installed the next day. Looks great on my JK.
Even though I bought (& returned) parts from one of your companies, you allowed me to spend my "In Store Credit" in another one of your fine companies! Thank you, Thank you, Thank you for your excellent service! Sincerely, Jeff P. ('018 Toyota 4 Runner, '05 Dodge Ram 1500 SLT Single cab 4 X 4)
I was expecting my package Monday and they deliver 2 days before. Fantastic.
Thank You so much..
It was ask painless as it could by till the wife finds out. Got a call to make sure I ordered the right part, love that they double check to make sure for you. That's what set them apart from the rest.
No issues with ordering from staff, received exactly what I ordered and on time.
Great product, very well made. Super fast shipping and delivery. Thanks
Very good customer service. And very good description of the parts
The parts were delivered quicker than we expected. Tracking was easy to follow and I liked knowing where we were in the shipping process.
Part in stock, good price, received in a two days. What more can you ask for.
Ten days after making a purchase of $290, I was told my product was not received from their vendor or shipped. Now I have to wait three more days while they try and figure out where it is and then they can ship a replace. Very poor management of product shipping and customer service!
This was better than expected. It was described as premium, but I didn't expect it to be the higher quality material. Much better than the OEM vinyl top. Fits the OEM frame just as described.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So sorry that your steps were missing hardware Patrick!
If that happens you can always contact us to send out replacement hardware.
I have left you a voicemail.
Please let me know if you have any questions. You can reach out to me
At EXT 1257.
I would be happy to speak with you.
Have a great day!
Amy