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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Ordering a radiator for my jeep. All questions I had about what I was looking at were answered and ordered
I had questions about my potential order. I called customer service and spoke to Melissa. She was incredibly helpful.
Excellent product, fast delivery and I'm happy! This product saved me from buying a replacement light on my Bronco. It couldn't look any better!
No issues with my order, came on time as it said. Thank you again.
Absolutely smooth transaction and great product! Would recommend to others.
Orders always arrive when they say if any issues they try to resolve them quickly
No complaints on the parts and quick shipping. Good fit but I did add some screws and bolts to secure the fenders verses the supplied push plugs. On another note: I contacted "Luna" at ET thru the text chat to ask a question. She had no answers, long delays, asked me several vague questions that didn't pertain to my inquiry. Waste of my time. For a $550 order, an answer to a simple question should be SOP. ET sells good stuff at good prices. Customer Service on the other hand … we'll, I hope this helps the next guy.
Maybe it's the mobile experience (iPhone), but even entering my vehicle specifics I received inaccurate results. It makes it difficult when searching for model specific parts. MANY items are not for or are specifically for the Wrangler 4xe, which is not a sub category available to choose from.
Replaced failing front shaft on 2014 JKU. Original shaft was clicking from cv joint and also seemed to have some slop in the grooves. Got replacement incredibly quick (ordered Fri, received Sun). Pretty easy to install. Smaller diameter than original, but seems much sturdier.
Easy to purchase, quick delivery, super simple install. A win all around!
I was looking to replace the Raxiom Angel Eyes led headlights on my Jeep I had purchased years prior. I was able to find them quickly on my ET account, order them again, and they arrived the next day! Excellent service and great products always for my JKU
All of the products I ordered are great with a decent price. The expected delivery dates were off by a few days, but worth the wait.
We ordered what we needed for the jeep to have a tire holder and have it on the weight of the bumper not the tail gate of his YJ. The service was great found what we needed and purchased it and we had it quickly. I had ordered him both front and back bumpers when we first bought the jeep to surprise him from Extreme Terrain so I knew that was where I wanted to get this tire carrier, at that time I was not thinking about the spare tire. But the bumper was equipped for the part needed and was sold separately at that time so not needing it and affording the two bumpers was what was on my mind...They were and are great...however we just purchased new tires for him and needed the carrier but could not buy it separate from the bumper which was kind of a disappointment so I ordered him the bumper and with the carrier and gave more for that than the two bumpers thinking it looked close to what he had. The parts got here, and it was exactly the part we needed and fit the bumper I had already bought a few years back. We have a bumper we don't need he mounted the carrier to the bumper I had purchased, and it was a perfect fit. I am going to see if I can return the bumper as it has not been opened and suggest that maybe selling them separate or at least an option. But we have bought and will continue to buy from them since we have 2 jeeps and there is always something new and exciting to do to jeeps. Great Job! ALSO IT WAS EASY TO INSTALL HE LOVES IT.
Extreme Terrain is my company of choice when looking for new parts/accessories for my 2016 JK Wrangler! Great selection, price, and delivery times.
Bought shocks and they were missing mounting hardware. Called customer service and the man wanted pictures so he could review my case. Then he would make his decision. Why would I waste my time to call and complain about hardware if it was in the box. Then to find out all the parts I ordered wheee from a third party. Not even from extreme terrain.
I just bought a 2010 Jeep Wrangler for my son and the existing velcro handle straps attached to the bar above each door were dry rotted and two broke when adding pressure. I found this site and quickly found the replacements and ordered them. Great price and they delivered within a couple of days.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

