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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,018 reviews

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Georgia
1 review
0 helpful votes
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The order delivered faster than Amazon definitely ordering from y'all again!

Date of experience: August 6, 2024
Viet Nam
1 review
0 helpful votes
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Ok
August 16, 2024

Wow wow, the eyeshadow palette is super pretty, looks amazing and the price is cheap. Try the yellow color on your eyes, pretty. Introducing a very similar product, everyone should buy it. 5 stars for the product, delivery time is super fast.

Date of experience: August 6, 2024
Texas
1 review
0 helpful votes
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Dont force folks to write something. Take your stars and be happy with it.

Date of experience: August 6, 2024
Colorado
2 reviews
0 helpful votes
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Great service, great products
August 16, 2024

I got a great deal on an open box item and I couldn't be happier with the purchase.

Date of experience: August 5, 2024
Washington
1 review
0 helpful votes
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Make sure you order lug nuts!
August 16, 2024

I called and talked to them and the sales rep built my order and put it in the cart, I purchased them and got home and went to put them home and the wheels on and the lugs nuts will not fit, I called and Jacklyn help me resolve the issue, I would of given 3 stars but she helped make it right.

Date of experience: August 5, 2024
Iowa
1 review
0 helpful votes
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Awesome parts and quick delivery
August 15, 2024
Updated review

U will love your parts and quick delivery high quality parts

Date of experience: August 5, 2024

Grate andeasy on line
August 6, 2024
Previous review

Grate andeasy on line

Date of experience: July 27, 2024
Indiana
1 review
0 helpful votes
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High hopes
August 15, 2024

I was a bit disappointed! The front mats fit perfect, but rear mats do not fit at all. The holes to snap them in are in the wrong location and seem to be fit for another type of jeep. The ordering site even asked what color my gladiator was to match the mat color.

Date of experience: August 5, 2024
New Mexico
1 review
0 helpful votes
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Excellent
August 15, 2024

Easy to locate the part I needed; customer service tech (Courtney) was quick to respond in chat and confirm fitment for my vehicle. Part arrived faster than expected and fit nearly perfectly.

Date of experience: August 5, 2024
Florida
2 reviews
0 helpful votes
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Fit like a glove
August 15, 2024

Easy to install and remove and fits perfectly over the bed rails.

Date of experience: August 5, 2024
Florida
1 review
0 helpful votes
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Hood
August 15, 2024

Hood came in damaged. Packaging was good, but hood was damaged on 3 corners. I went online and did the chat. I sent pictures of the damage, and they did give me 3 options. Store Credit, Small refund or send it back. I went with the small refund to fix the hood. They were very easy to work with and they did it all over the chat. I have not received my refund yet, but it will take 5 to 7 days.

Date of experience: August 5, 2024
Ohio
1 review
0 helpful votes
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Order placed without issue and delivered one day early. Experience was positive.

Date of experience: August 5, 2024
Wisconsin
2 reviews
0 helpful votes
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The correct part delivered quickly
August 15, 2024
Updated review

Had no trouble finding the correct part online, reasonably priced, and delivered in a few days

Date of experience: August 5, 2024

Helpful, quick and exactly what I needed
June 19, 2024
Previous review

The support people were very good at confirming the skid plate I needed would fit my jeep, gave me a little discount, and i had it within 3 days. I am impressed.

Date of experience: June 9, 2024
Michigan
2 reviews
0 helpful votes
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Always a positive experience
August 15, 2024

I have found the customer reps at Extreme to be knowledgeable, friendly and more than competent.

Date of experience: August 5, 2024
Ohio
1 review
0 helpful votes
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Great product
August 15, 2024

It was quick delivery and it's a great product. I plan on buying more from this site

Date of experience: August 5, 2024
Texas
1 review
0 helpful votes
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Good description, great videos
August 15, 2024

I appreciate the product videos. They were a great help to make sure I was getting the correct part and knew what I was getting into with the install.

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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Red rock Cold air I take
August 15, 2024
Updated review

Hassle free, easy way to order. Impressed with the install video. Slight difficulty with spacer bolt and filter attachment. Excellent product for the $.

Date of experience: August 5, 2024

Hassle free, easy way to order
August 7, 2024
Previous review

Hassle free, easy way to order. Impressed with the install video.

Date of experience: July 28, 2024
Oregon
2 reviews
0 helpful votes
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Overwhelming
August 15, 2024

You're emailed 2-3 times a day. There are ways to stop it. Otherwise not to bad.

Date of experience: August 4, 2024
Washington
1 review
0 helpful votes
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Proven Ground bed cover
August 15, 2024

Fits great on my 5ft bed on my 2016 tacoma. Installation was simple and took less than 40 mins. As far as quality goes, I haven't had the product for more than a week. Yet, it has gone through high heat, rain and other elements and it has still held up pretty well.

Date of experience: August 4, 2024
North Carolina
1 review
0 helpful votes
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Nice products
August 15, 2024

Great products and timely delivery. Although I did have to return something only because I ordered the wrong thing and the return process was very easy as well. I will be definitely shopping here again.

Date of experience: August 4, 2024
Idaho
1 review
0 helpful votes
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Great service!
August 15, 2024

Easy to deal with from start to finish. The tracking was great. I knew when my parts were going to arrive.

Date of experience: August 4, 2024