On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy ordering process and quick delivery. Exact fit and easy installation.
Extreme terrain has the best website by far. I really like being able to see the parts on my color jeep before I order anything.
I only received part of it. I only received pat of my Order. Part of my order
So far so good found what I need easily Love you store
Knowledgeable and professional interaction with customer service rep when ordering. Thanks!
Overall I've had a great experience with Extreme Terrain. This is my first time ordering with them and not only did they have all of the products I was looking for (wheels, tires, leveling kit, etc.), but they also had the best prices and even gave additional coupons on top of it. The best part is definitely the customer service. They are always available and helped with ensuring what products were available and helped me alot with my order.
I will admit that after I ordered the fender flares…I got a date that was around a week out. 2 days later I received an email saying your order is out for delivery. Got on time and the quality of the parts seem good. I will be putting them on the truck in upcoming week. Thanks…
Great service. I had questions before deciding on which axels to purchase. Your team helped me out right away. I will be installing my new axels soon.
Thank you
Got the product 3 days after ordering, no damage and after opening the box everything was color coded in packaging per side of the vehicle. In all, installed the steps in a total of about a half hour and used nothing but a socket wrench. The steps themselves are high quality, sturdy, and look super clean on my 24 tundra SR5 crewmax.
It is all there in one place and guides me with all the help to how to put it together. All fabricated as i have been trying to build it, i received an exteem tretaine catalogue WOW!
I ordered all 4 at the same time. It took a week to get 1 pair. Week later still waiting for the other pair.
No communication. I've had to reach out to find out what is going on. At $800.00 you'd think communication would be better.
Very fast delivery time even without expedited delivery's
I was wondering on how I could get extreme terrain stickers for my Jeep. I figured you would have sent some with order for publicity but would like to see about getting some. Thanks.
Very pleased with the response and the quality of the product. Look forward to continuing purchasing in the future!
Easy and quick reasonably priced and helpful. Just wish they had parts for my 02 Toyota Tacoma
The issue that I was having with my headlight. Offering ideas and listening to my concerned.
The order delivered faster than Amazon definitely ordering from y'all again!
Wow wow, the eyeshadow palette is super pretty, looks amazing and the price is cheap. Try the yellow color on your eyes, pretty. Introducing a very similar product, everyone should buy it. 5 stars for the product, delivery time is super fast.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members