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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Item was as described and shipped timely! Would definitely recommend! Shifter is amazing!
Found everything I needed, quickly and easily. Products had reviews and photos to see what the product looked like installed. I was looking for lift kits and they even had videos of that particular lift being installed so I could see the before and after difference. Awesome place and great pricing!
Awesome lugs and product was received in two days. Look killer on the truck also!
Easy process can't wait to install on my truck and get to using it
I SPENT $3600 ON RIMS AND TIRES AND THEY WERE SUPPOSED TO BE MOUNTED AND BALANCED BUT WASNT, I WAS EXPECTING TO JUST INSTALL THEM MYSELF,, NOPE NOW I HAVE TO DROP THEM OFF WITH A DIFFERENT TRUCK THEN SWITCH TRUCKS TO GET THEM INSTALLED,,SPOKE WITH SALES REP WHO HELPED ME WITH MY PURCHASE AND HE SAID TO SEND IN THE RECEIPT AND I WILL GET A STORE CREDIT,,LETS SEE WHAT HAPPENS OTHERWISE I LOVE EXTREME TERRAIN, I BUY ALL MY JEEP UPGRADES FROM THEM,,I HIGHLY RECOMMEND THEM,,$#*! HAPPENS AND I GET IT,,,,,,
The product was assembled and delivered earlier than expected in great condition. Definitely would roll with them again for my future purchases.
Purchased what showed to be a complete set for what I needed to fix my Jeep turns out it doesn't come with everything pictured……. AND IT WAS NOT THE RIGHT PART
Excellent product! Fast service/delivery. Very reasonable prices.
Easy-to-use,most of the site is easy to use, could not get coupon tp work but tha was the only problem I had.
Great headlights and grateful for speedy delivery since I had an appointment scheduled for install. I was thrilled to receive them in time for my appointment.
Delivery box was heavily damaged. Rock Sliders have scrapes and scratches.
The online process went well and the scheduling of install.
There were plenty of options to get the look I wanted. Plus I was able to find a part that needs replacement at a great price!
Great experience, will shop again. Thank you! Ease of order and quick turnaround was surprising
Came fast easy installation looks good under the hood fuel mileage has gone up
Good prices and fast ship! Love the free sticker and catalog to keep track of future wants and needs.
Have been using extreme terrain for a long time always easy to use website never have really had to deal with customer service because my orders are always proper thank you
I ordered a bumper at 10:30 at night. It shipped the next day, and I had it the following day. It was also the best price for the bumper I could find. So, delivery on a large item that is as fast as one could reasonably expect plus the lowest cost is a Win.
The only downside is that they started shellacking me with a half-dozen emails a day after the order, but to be fair, they did stop when I asked. Why can't companies understand that I would love to see some cool Jeep parts in my inbox once a month or maybe even once a week, but who wants six a day?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members