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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Brackets for fog lights not welded properly, check welds & thread screw holes for mounting fog lights.
The bumper looks great but the fog lights are very difficult to install and the bracket plates for the fog lights were not welded on one side. I had to purchase some JB Weld to fix the bracket plate so I could attach the bracket and install the fog light. Your video said it would take approx. Two hours to install the bumper and it took six hours including making repairs on the fog light bracket plate. It would have been a lot easier if you would have threaded the holes for the screws to attach the fog light.
The item was delivered promptly, but the item is bent. I will be returning it.
Helped with my order and all of my questions. It was on a Saturday morning so didn't really expect anyone to be there. Very helpfully.
Very easy to use online store and they have fantastic customer support. I love that all my specific jeep parts are ready to order.
Customer service is great to work with on anything you might need and fast shipping
My order stated that it was going to be delivered within 3-5 business days… the projected date I was given was 10-14 business days… unsatisfactory service for me… I still haven't received my purchase. But I'm only 6 days in so will see the outcome.
Quality products that fit as they should. Parts are shipped and arrived in a reasonable time frame. Enjoy shopping on site as I have always received parts I know will fit. The installation videos and very helpful when trying to decide on parts to purchase.
It was easy install took about 40 min. Trying to align the bolts solo might be a little quicker with help but easy enough.
Easy to shop...glad to be back enrolled again...the overall quality and affordability speak for themselves.
Great products easy install. Received everything just like they were described.
Great shocks and Extreme Terrain shipped them quickly. Great Experience.
It came quick and easy assembled with no hassle. I would order again.
Great prices and selection. Items are usually as described.
Bought the item open box, with a dent and some scratches. Which I'm likely to do myself. Great value!
It was a good and pleasant experience. Package arrived quick with no issues
Bumper showed up even sooner than it was scheduled to. Easy ordering. Easy customer service.
Great website, makes it very easy to find the parts I need compared to other websites I've shopped at. Plus they have a great selection on stock and upgrade parts. I will be buying from extreme terrain again!
When I ordered the lights said I would receive the order in two days that would have been Sat 21,2024 but I will not get them until Monday 23,2024. Not good!
Not a very good one, took all apart to find that the parts I bought would not fit. And I have 2.5 lift also.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members