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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,943 reviews

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Texas
1 review
0 helpful votes
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New Fox Shocks
October 3, 2024

Great shocks and Extreme Terrain shipped them quickly. Great Experience.

Date of experience: September 23, 2024
Ohio
1 review
0 helpful votes
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Undelivered items
October 3, 2024

I have not received items ordered yet, pretty hard to give a review

Date of experience: September 23, 2024
North Carolina
1 review
0 helpful votes
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Review
October 3, 2024

It came quick and easy assembled with no hassle. I would order again.

Date of experience: September 23, 2024
North Carolina
1 review
0 helpful votes
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Good selection, fast shipping
October 3, 2024
Updated review

Great prices and selection. Items are usually as described.

Date of experience: September 23, 2024

Great prices and selection
September 26, 2024
Previous review

Great prices and selection.

Date of experience: September 16, 2024
California
2 reviews
0 helpful votes
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Excellent Service, Great Price...
October 3, 2024

Bought the item open box, with a dent and some scratches. Which I'm likely to do myself. Great value!

Date of experience: September 23, 2024
Illinois
1 review
0 helpful votes
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Transfer case drop kit
October 3, 2024

It was a good and pleasant experience. Package arrived quick with no issues

Date of experience: September 23, 2024
Florida
1 review
0 helpful votes
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Easy ordering
October 3, 2024

Bumper showed up even sooner than it was scheduled to. Easy ordering. Easy customer service.

Date of experience: September 22, 2024
Utah
1 review
0 helpful votes
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The parts I need for a fair price
October 3, 2024

Great website, makes it very easy to find the parts I need compared to other websites I've shopped at. Plus they have a great selection on stock and upgrade parts. I will be buying from extreme terrain again!

Date of experience: September 22, 2024
Pennsylvania
1 review
0 helpful votes
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Lights
October 3, 2024
Updated review

When I ordered the lights said I would receive the order in two days that would have been Sat 21,2024 but I will not get them until Monday 23,2024. Not good!

Date of experience: September 22, 2024

No fit
September 7, 2024
Previous review

Not a very good one, took all apart to find that the parts I bought would not fit. And I have 2.5 lift also.

Date of experience: August 28, 2024
Pennsylvania
1 review
0 helpful votes
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Perfect!
October 3, 2024

I order parts for my daughter jeep. All parts were delivered and fit. Parts are of good quality. Thank you!

Date of experience: September 22, 2024
California
1 review
0 helpful votes
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Returning
October 2, 2024

Item is being returned. The return is in process. Item is being returned. The return is in process.

Date of experience: September 22, 2024
California
1 review
0 helpful votes
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Everything you need in one place
October 2, 2024

This is my first time ordering. Very good experience so far.

Date of experience: September 22, 2024
Michigan
1 review
0 helpful votes
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Great place
October 2, 2024

Every thing as expected, super fast shipping, sucks I ordered the wrong part, and only get store credit, but that's my fault

Date of experience: September 22, 2024
Wisconsin
1 review
0 helpful votes
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Missing order corrected
October 2, 2024

When the part was delivered, I received an empty package. I called customer service and they had a new part in the mail the next day. Great support, thank you!

Date of experience: September 22, 2024
Florida
1 review
0 helpful votes
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Quick delivery, great price!
October 2, 2024

Ordered a Smittybilt winch accessory kit for a price cheaper than everyone else. Free shipping and it arrived quickly! Thanks ET!

Date of experience: September 22, 2024
Rhode Island
1 review
0 helpful votes
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Brake Package
October 2, 2024

Complete brake kit for my truck came quick and was in perfect shape! Thanks

Date of experience: September 22, 2024
Missouri
1 review
0 helpful votes
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Very good
October 2, 2024

I got a product that was better than what i paid for it-thank you AA -plus

Date of experience: September 22, 2024
Illinois
1 review
0 helpful votes
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Parts are packaged really well, delivery was only a couple days at a really good price

Date of experience: September 22, 2024
Arkansas
1 review
0 helpful votes
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Brush guard
October 2, 2024

Was a little disappointed the way it is welded looks like it was a new person that did it could have been cleaned up better then what it is

Date of experience: September 22, 2024
Virginia
1 review
0 helpful votes
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Top notch!
October 2, 2024

Fast arrival, incredible quality, and over all always pleased with the service these guys provide! My truck is riding better than ever!

Date of experience: September 22, 2024