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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great shocks and Extreme Terrain shipped them quickly. Great Experience.
It came quick and easy assembled with no hassle. I would order again.
Great prices and selection. Items are usually as described.
Bought the item open box, with a dent and some scratches. Which I'm likely to do myself. Great value!
It was a good and pleasant experience. Package arrived quick with no issues
Bumper showed up even sooner than it was scheduled to. Easy ordering. Easy customer service.
Great website, makes it very easy to find the parts I need compared to other websites I've shopped at. Plus they have a great selection on stock and upgrade parts. I will be buying from extreme terrain again!
When I ordered the lights said I would receive the order in two days that would have been Sat 21,2024 but I will not get them until Monday 23,2024. Not good!
Not a very good one, took all apart to find that the parts I bought would not fit. And I have 2.5 lift also.
I order parts for my daughter jeep. All parts were delivered and fit. Parts are of good quality. Thank you!
This is my first time ordering. Very good experience so far.
Every thing as expected, super fast shipping, sucks I ordered the wrong part, and only get store credit, but that's my fault
When the part was delivered, I received an empty package. I called customer service and they had a new part in the mail the next day. Great support, thank you!
Ordered a Smittybilt winch accessory kit for a price cheaper than everyone else. Free shipping and it arrived quickly! Thanks ET!
Complete brake kit for my truck came quick and was in perfect shape! Thanks
Parts are packaged really well, delivery was only a couple days at a really good price
Was a little disappointed the way it is welded looks like it was a new person that did it could have been cleaned up better then what it is
Fast arrival, incredible quality, and over all always pleased with the service these guys provide! My truck is riding better than ever!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

