ExpediaReviews 1,609

Do not ever stay at this hotel they got bed bugs and
Water bugs in the bathroom they're hallways stink
Terrible manager I've seen everything that goes on in this dump since I've been there I hope they tear it town,.
Now I know why they changed it from the ramada to the (gateway inn) the reviews were probably giving them no business at all they need to be reported to the health department they should not keep running that hotel
8102 Lyndon B Johnson freeway
Dallas TX ******* https://www.google.com/search?q=tge+gateway+inn+dallas&ie=UTF-8&oe=UTF-8&hl=en-us&client=safari#istate=lrl:iv&rlimm=**************698

Classic Bait and Switch. I thought this was illegal. How does Expedia get away with it?
My family and I are spending a week in Myrtle Beach this August. Wouldnt you know, it seems to be the most popular week of the summer. Ive been tracking airline fares for months to save the long 14 hour drive, but the fares are just cost prohibitive for a family of 4. I received an email from Expedia today saying they are offering 40% off for members. I clicked and found the best airfares and flights Ive seen and immediately went to book, along with an over-priced car rental. Filled in the credit card information and then Expedia notified me Oops. Our prices change quickly. Your price has been adjusted... And yes, the total was then $800+ more than the plans I had originally found and had clicked the Book button for. Fortunately I was paying attention and quickly cancelled the transaction.
OK I thought maybe it took me too long to research all the details and the price increased. So I started the transaction again, found the same flights at the same fair rates, along with the over-priced car rental and BING Oops. Our prices change quickly... Again $800+ was added to the total. Not my delay at all, just deceptive pricing and advertising.
Shocked that a large commercial travel site so flagrantly practices this bait and switch. GOODBYE Expedia. There are so many honest options. Dont patronize this business!

Beware of EXPEDIA! I am not a big complainer nor do I like to complain. But I feel people need to know this so it never happens again. We booked an all inclusive trip to Excellence Playa Mujeres through Expedia twice. Once for my friend and then for myself. We went into their site and clicked 2 guests two different times and a price came up which we felt was a good price so we proceeded to book for 5 nights. We decide to add a day to our trip because of the good price. When arriving to Playa Mujeres we were told that we booked for only 1 person per room and needed to pay for 1 extra person. I have never booked a room for only 1 person, so of course we were shocked and caught off guard. They proceeded to tell us that Expedia sent over a confirmation for only 1 person per room and we needed to pay an extra $1150 each in order to stay. This is after our initial payment in full we had made a few month before. We were also told by the front desk that this happens quite often especially to Koreans which was very odd. But nevertheless, we had to pay in order to stay and after flying 5 hours and probably lossing the money we already had paid for initially. We felt we had no other options but to pay up at this time. Even after all this, we were never told of an Expedia representative working in there lobby. At this point it was obvious to me they were working together and probably deceived many others. We then tried booking the same trip again just to see what might happen and the same special price came up we originally thought we were receiving for the 2 guests. We also decided to try just the 1 person booking and of course as expected a much cheaper rate came up. I believe Expedia made the mistake of sending the wrong confirmation with only 1 guest per room and did not rectify the problem. It might have cost me an extra $1150 more and it is definitely an expensive lesson to learn. But I will NEVER USE THE EXPEDIA SITE for anything again. I will also inform all my family and friends never to use the EXPEDIA SITE again, as well.

I've used Expedia many times and most of my experiences have been good. My only complaint is that they outsource their customer service jobs to the Philippines. Most of them speak fairly good English, but not all of them and this can lead to problems. I'm not a fan of American companies that outsource jobs. There are plenty of Americans who need jobs and Expedia is an American company. Most of my trips booked through them have worked out OK. But when I went to Jamaica I wasn't even booked at the hotel even though I had the paperwork saying I was booked. I eventually got a room, but it wasn't very good compared to what I paid for. By the way, Expedia owns Travelocity and several other online travel agencies. Go to the Expedia page on Wikipedia and you'll see them all listed. I gave them 4 stars only because there isn't a 3 and a half stars option.

I booked and paid for a room at the Paris Airport and when I got there, there was no booking. So, I had to pay for it again. Once to Ibis, which is great, and once to Expedia, for nothing and with which I will NEVER use again. I think that they are scam artists.