Eve's AddictionReviews 313

Recently I had stumbled upon Eve's Addiction while looking for a gift for my boyfriends 40th birthday. Their "Men's Chisel Custom Roman Numeral Matte Black Leather Bracelet" was perfect! I ordered and waited with baited breath for it to arrive. Unfortunately, when I received the notification that it had been delivered, I immediately opened up my door (was WFH that day) but no package. I panicked a bit since his birthday was only a few days away but tried to remain as calm as possible. Spoke to multiple customer service agents from both EA and from USPS but according to everyone, the package had been delivered and there was nothing anyone could do. Seems like the alert had notified my hours after the mailperson had left it buy my door and someone had snatched it during that time! Thankfully, I was finally able to reach a supervisor who, after hearing my saga, immediately sent me a replacement which was miraculously received on the very day of his celebration! The quality is fantastic and I will definitely be purchasing from them again, but will have it delivered to my office next time!

I purchased a small pair of half in hoop earrings customized with 3 birthstones. The stones are much smaller than they appear online. You can barely tell the colors. They were advertised as sterling. A card with them says they may discolor (as sterling sometimes does) but it also says not to use a polishing cloth on them. I have used those cloths my while life on sterling and have never had an issue. I question if they really are sterling.

I ordered a chain with a birthstone, angel wings and the the letter "L". It is so small you can barely see it and it looks like it has been warned before. Very Unhappy. Yes the speed in the delivery was great, but the item itself--NEVER AGAIN. Everything so small. Not a happy client. I can send a picture of the items, but you know what you sent---hummmm

I bought my mom a grandmothers bracelet at the end of July 2022. A few days ago she sent me a picture of the bracelet that had one stone missing of the four stones. I contacted Eves Addiction about this issue, and they told me that since I'm 60 days out of my purchase wi do that I am in eligible for any compensation or replacement. I think the bracelet cost me around $70 total with shipping. I really thought my mom would have a nice grandmothers bracelet for more than a few months. If you want junk, buy from Eves Addiction!

I bought the Three Peas in a Pod silver bracelet as a Christmas gift for my sister and I can't gift it because it would be much too embarrassing. The quality of the product is insulting. You can literally see the glue that holds the stones in place. So cheap looking. Absolutely terrible.

Ordered a birthstone pendant. $ 90. I'm sure their cost was $ 3.

My fault. I got crooked. Don't let it happen to you!

Paid $78 total for a bracelet with personalization the bracelet itself could be purchased at Claire's in the mall for $10. The plate looks like tin. The custom words are not legible. Not worth $20 all together! Don't buy.

Terrible company that deserves to be shut down. They are garbage at customer service and money hungry thieves. I placed an order and within 2 minutes of placing it requested a small change to the order. The next day they shipped out my order AFTER RESPONDING TO MY EMAIL SAYING "sorry your order was already shipped." Meanwhile it was still in the processing stage and only 5 hours later was it actually shipped. Why would you ship an order out when you willingly see a change request was needed? Dirty scammers. Giving this company your money is like giving worthless trash your hard earned gold and hope they will value it. These people are nasty owners of this business and I will never order from them again which sucks because I have placed orders before but at this point I'm fed up. You lost a customer and also my 5 family members said they aren't ordering again.

So annoyed with this company
I ordered 2 bracelets for my mom 9 days before Mother's Day- both said guaranteed by Mother's Day- neither showed up until 2 days past Mother's Day and then one showed up broken and they both look cheap and dumb even though I spent 120 on it
Biggest waste of money ever

I spent 60$ and ordered a pretty necklace for my mom on Mother's Day. When I placed the order it was May 1st and now on May 8th (mothers day) the necklace has still not arrived. This joke of a company has also been ignoring my emails and act like I'm not going to get my money back. This is the worst company I've ever ordered from and their customer service is horrible. Don't waste your money with them because you'll lose your money and never will see the item you bought. I'm beyond upset. Thanks for ruining Mother's Day Eves Addiction. What a joke.

I would have giving them a higher rating but due to the fact that I have emailed and spoke to their customer service representative and verified the address. They still managed to ship the order out without a unit number on it. So I haven't received my item. Calling customer service about this, couldn't hear due to the other representative laughing and speaking loudly. No accountability for their error. If I could leave a zero star I would have. Never again and will make sure my associates won't shop her as well.

Bought an anklet for my daughter that was totally overpriced. Then it broke the first time she wore it. They charged me $17.95 to repair it. Customer service was awful. Just kept sending the same email over and over. I'm not sure if it was automated or if an actual person was responding. I would NEVER buy anything from there again. I do not recommend them at all.

Ordered a ring December 10th and still waiting! I cant even track it anymore! Never recieved my order!

I paid extra for 24 hr shipping and I won't get my order until New Years! I have screenshots of the website saying that if I order now I will receive before Christmas! Please don't trust them unless your planning on gifting a week after ordering! They ruined my Christmas!

Ordered a pair of earrings as a Christmas gift, the website advertised delivery to Canada between 7-10 days. I ordered the earrings on November 20th and received the earrings on December 16th. The earrings were cute and as ordered (custom stones), the quality was as expected for less than $100 CAD. A very nice, affordable set of earrings for our grandma.

SO DISAPPOINTED! 1st: I requested May and November birthstones in necklace. I received MAY and JUNE! The whole gift concept is RUINED!
2nd: the size is about 1/2 as expected. Total cost of this very important gift was $89! Never will I order from you again!