Eve's AddictionReviews 313

My boyfriend ordered me a promise ring from this site about 6 months ago. It has chipped some around the band, but nothing horrible. A few days ago I cleaned it & a few hours later I realized a diamond fell out. I was super bummed so I called and asked if they could fix it, they offered to send a new one. Which was super nice of them. Just wish they could just replace the diamond in it cause it doesn't feel like it'll be the same.

Unfortunately i did not read the reviews on this site before purchasing a necklace and i Really wish i had. I placed my order and paid Extra for quick shipping so i could get it to wear for my baby shower. It is now the 11th, and the shower has come and gone and it STILL has yet to be shipping out. I am a single soon to be mother who does not have $60+ to just throw away. I am extremely frustrated with this place and they have yet to respond to my emails, which from reviews i doubt they will nor give me my refund. I wouldn't have even given 1 star if it let me. This place should be shut down.

I ordered a bracelet with and engraving on it and you can't even see it. You actually have to stare at it to even see the lightly stamped print on it. Since it is personalized you cannot return it. I also ordered 2 day shipping on the 22nd and didn't get it for 6 days! What a waste of money! Do not bother! So disappointed

I bought a charm necklace for my niece with her children's initials and birthstones. My order came and the initial charms were small and poorly stamped (off-centered, etc). The birthstone charms came without the ring to attach them to the chain. I called and was told they had some problems with the initial machines and that my order was "botched". They ALLOWED me to return the initial charms (against their policy) and I decided to order something else. I was told I would get my new order with a return label for free shipping. I got my new necklace- equally awful and cheap. I bought new charms from a local jewelry store and threw Eve's Addiction's charms away. NO LABEL. Called and was told they would email one to me in 10 minutes. 6 hours later- I called again. Was told they would email me a label for free shipping. I have not gotten the label yet.

I ordered my boyfriend a ring for christmas with his mothers initials and the year she was born and year she passed engraved on the outside and our little girls name and birth date on the inside, i didnt not read the reviews untill after i had already ordered it, so when i seen my order was not sent out when it should of been i got nervous and called customer service and expecting to get awful service from what i had read, i ended up talking to two different ppl in which were both very helpful and polite with helping me with questions and some changes i wanted to make but i was still nervous on what the quality of the ring and the engraving was going to look like, i did not receive the ring in the 2-3 days it says but it did come with in the week and i love it! Its exactly what i wanted and expected, the ring is good quality for what i paid. I would definitely order from them again.

Only giving one star because I have to... My grandmother is very sick and my father is an only child and his mother is the most important person in the world to him. For Christmas I thought I would order him a dog tag photo pendant with her picture and engraving on the back so he could keep her picture close to him after he passed. I searched online and Eve's Addiction was the first to come up in the search for this product. IF YOU ARE WANTING SOMETHING SIMILAR DONT ORDER FROM THEM. First of all, they shipped it without the engraving. I contacted customer service and they sent a 2nd one. I was to ship back the original when I received the 2nd one. When i received the 2nd one, you couldnt even see the picture on it... which kinda defeats the whole point of the gift. I contacted customer service and asked for a refund and they refused to give me one. They sent me TWO products, which were BOTH poor quality and they still are going to charge me for it!? They offered me a credit for the site... Why? To buy more junk?! I dont think so. For something that held so much meaning to me, I am 100% disappointed that they handled it this way. PLEASE DONT GIVE THEM YOUR BUSINESS!

I ordered 2 rings which weren't in stock. I wasn't notified after almost a month I call up what's going on? Oh they're on back order if you keep your order you will get another 10% off. Almost 2 months later I call back and added to my order another item and the 10% was taken off by this rude man named John and he didn't even tell me. I called back and spoke to lady who assured me she would put back the 10%. The next day I was charged the full amount and called back and was told rudely well we don't take more than one code to bad. Last time I will ever order from this site again!

I bought a circle pendant necklace (as of today, 9/20/2015, I have had it for seven days) and I cannot be more disappointed. A few days after receiving it the circle pendant oxidized, as well as the clasp. For being a gold-plated-silver metal, having a 925-sterling metal stamp, and costing $60.20 it should NOT be oxidized. I will never buy from this website again because it has lost my trust completely. Shopping on this website taught me a lesson, I should not be blinded by the words "Google Trusted Store."

I worked at the Deep River, CT Eve's Addiction location. I was genuinely interested in learning to be an engraver and a jeweler. Being a jeweler at Eve's Addictions means using super glue. About half the items we sent out were returned due to defects. Jewelry fell apart in our hands. Earrings were sent out mismatched, charms broke, studs and stones fell out of most everything. The working atmosphere had the same lack of standards. Over a year later, I'm thrilled to see that Eve's Addiction is consistently rated very poorly on various sites by customers. Its no secret that shoppers are paying a 1,000%+ mark-ups on stuff thats basically made of metal and plastic.

I was shocked! There deception to people with using that info about being on Today show is what misleads people and deceiving. $40 for what appeared to be high qua; lity medical I.D. bracelet with choice engraving. That is there catch! Personal engravings on most products and encourage customers to engrave, but then no returns if engraved. Looked like good quality in picture, but we all know how pictures can make us look different... fatter at times. The jewelry was as if it was made for kid with size of it. WATCH the deception with SHOWN on NBC Today Show. That don't mean anything! LOOK carefully at product, dimensions and fine print about returns if not satisfied.

I ordered a necklace for my mom with my, my sister's, and our kids birthstones. It's nice but cheap feeling. Then I ordered a ring for my husband with our kids' birthdtones and sn engraving on the inside. The ring size they recommended was way too big, and when I pulled the ring out for the first time one of the gems was already missing. I called and sent it back but they would not let me return it since it was engraved, although it was "broken" already. Customer service was not helpful either. I DO NOT recommend this site!