Enterprise Rent-A-CarReviews 5,767

Great experience. Helpful and friendly staff. Nice car, convenient location and reasonable price.

Poor Vehicle Condition & Safety Concerns
My rental from Enterprise was unacceptable, strong dog odor, pet hair and dander inside, and a windshield so spotted that driving in the rain was unsafe. I returned it a day early and went to another company. Brandon was helpful, but pickup was chaotic with long waits. This car should be removed from the fleet for both safety and cleanliness reasons.

Excellent location and staff made the rental process a breeze. The only thing is that there was no way that I could figure out how to charge my iPhone in the 2024 Chevy Malibu even after checking on YouTube and with manufacturer site.

Very friendly and helpful and professional I would definitely recommend renting from Enterprise downtown in Stockton California

Overall it was a good experience. There were a few hickups but we enjoyed the use of the car. Our car's ac went out a days before so having good ac became a priority with the heatwave.

The staff at this location were knowledgeable, professional and a pleasure to work with. Every detail was perfect and I will definitely choose this location again.

The service was friendly and professional. They picked me up from the auto body shop and quickly had me in a great car and on my way.

Very friendly, professional staff. Will use this location again.

All of the employees did their job as expected, except the phones didn't get answered. I had to go to the store to make arrangements to turn in my rental.

Everything was great. No problems. Everything work like it should. I would highly recomend Enterprise.

This was through MIC-My Irish Cousin an affiliate, I think, of Enterprise. Good experience and responsive to a small issue! No problems'

I'm completely satisfied with this company if they don't have what you need they will try to satisfy your requirements

I loved the car, very comfortable, I would rent it again. Thank you, the staff was very friendly.

Very helpful and courteous staff with well cleaned and maintained line of various sized vehicles.

I will recommend my family and friends to Enterprise Rent-A-Car. I was very satisfied. Thank you guys.

Everyone was helpful and nice. Will definitely rent again

I really like the attention they give and the quality of the cars that are safe and comfortable

We booked a car rental for a noon pick up. When we arrived at noon, the office was closed.

We had to scramble to find another enterprise outlet in the area, book an Uber ride to get there, and then had to pay a higher price for the rental.

We wasted hours of our precious vacation.

Why would Enterprise book a rental at a time when they knew the office would be closed?

They didn't care about customer satisfaction. They just wanted to charge the highest rates for a car that was damaged on the outside and had a hole on the drivers side floorboard. And once you are locked in to a reservation, you get additional charges for trying to change anything.

The Enterprise located federal and sample Have the best customer service! They make it possible for me. What I like the most they didnt cancel my reservation even though I was so late for pick up!