Enterprise Rent-A-CarReviews 6,014

Employees were friendly and knowledgeable. Willing to help with any and all questions, and very caring and understanding about needs. They seem to care and appreciate their customers and have a great rapport with customers that seem to be returning ones and even me as a new customer of that location. I enjoyed the banter and quickness of their services

Kolt employed at Pikeville Enterprise is top 10 in professionalism and courteous with the help I received on a rental. Very satisfied with the choice of vehicle.

Quick and easy booking, pickup and drop off process. The staff was great when I had questions and had to make some changes to my booking. Would definitely rent here again!

Great service picking up and dropping off. Very attentive.

Enterprise provided a great value and the service is always top notch. Xavier at this location was extremely helpful in making sure that I got the car I needed at the price I was comfortable with.

Enterprise is usually fantastic, but Angel at the Geneva NY office made our recent experience exceptional. Thank you again, and we'll be back to rent again soon.

They always give you a nice car that's clean and they always have it there on our time that we need to pick it up.

Car had multiple points of damage. Had it not been suggested by your employee that I do a walk-around, I might've been charged for them. Because of that, the refueling fee was waived by that employee, Yarick. HOWEVER, on my invoice you charged me for refueling even though, when returning the car, the check-in employee WAS AWARE of Yarick's accommodation. I'm very disappointed in Enterprise.

Agent was very helpful, however van wasn't washed inside or out. Had to clean inside and windows before trip. Empty gas tank with only 46 miles left in tank.

Customer service was good place nice and clean representative worked in a timely manner

Staff is friendly and very accommodating. Due to hail damage to their fleet, we were upgraded from a Camry to a Rav. We have used Enterprise 3 times in less than a 12 month period and intend to lease again this Summer.

I went to Enterprise to rent a car The employees were outstanding they welcome me at the door and they let me know every detail about each and every vehicle and the price was right on the money quick and easy and hassle free they treat me like I was important the best experience I have ever had

Always a good experience with Enterprise.
Im just not familiar with all the advanced technology in cars these days so it's always helpful when a representative of the company goes over everything.

All around great experience from checkin to checkout. Vehicle was good, interaction with the staff was good. Would recommend. I needed a gm Vehicle and they came through. Thank you Enterprise Car Rental Plymouth.

Excellent service and experience. I usually come in and spend minimal time for start to finish. Being able to pre check in saves a lot of time too.

You won't get better customer service anywhere else. I thought I was staying at a 5 star hotel. Forget the other Enterprise places, this one in Athens, TX puts them to shame. Extremely professional and the level of service is unmatched. Promote the blond before she gets away.

Reserved a small Nissan sedan for 1-day rental, but not the smallest. Got a 2-seat Mazda. Was told I could pay extra for a large pickup truck. What's the point of the reservation? The vehicle was cramped and extremely uncomfortable. No receipt provided and it's a week later. No deposit returned either. Absolutely no way to find my receipt online or through the app. Totally unacceptable!

Very helpful and knowledgeable! Things that are very rare these days.

Overall experience was great, the staff was very accommodating.