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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 7,200 branches in cities, airports and neighborhoods near you.
Enterprise Rent-A-Car Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with numerous reviews praising the professionalism, friendliness, and efficiency of the staff across various locations. Customers consistently highlight the smooth rental process and the quality of the vehicles. However, some concerns arise regarding staff training on company policies, leading to occasional issues like unauthorized charges and vehicle maintenance oversights. Overall, while the majority of feedback reflects high satisfaction and a willingness to recommend the service, addressing training and communication gaps could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Friendly staff and even though they only had one car available it ended up being a really great ride so I was happy
Friendly service got a vehicle with awd for the snowy conditions to trek back and forth to my job each day of the rental.
We have had vary good luck with renting our vehicle from enterprise
Cool people very respectful funny they are doing a great job thank you very much i will always support them
I am so grateful for how smooth the team help me from picking me up to having me a very safe & clean Jeep Grand Cherokee with All the bells and whistles. Safety was most important for my husband and I. David kept it very simple for us. So if you have a loved one with a disability go with
Enterprise car rental.
Great customer service! It was a nice car rental too!
Folks were pleasant car was fine and I will return
The car I rented was in great shape and ran well. The people at the counter were friendly, helpful, and great to deal with. This is the second time I have rented from Enterprise and will continue to do so!
I had an amazing experience with an amazing car and price.
It was very easy to rent from Enterprise while my car was being repaired. I was picked up at the repair shop and when my car was ready I was able to leave the car there for pickup. Really easy!
It was nice staff was able to accommodate my last minute reservation; however, a few employees appeared annoyed and frustrated when closing out my rental and providing shuttle service.
Great rental company! Dusty at the Princess Anne Rd location is Great! Enterprise could use more employees like Dusty!
Addy was a great help, super friendly, and made the whole process a breeze.
It was quick yet thorough. I had a concern and it was resolved within 5ish minutes and I was still out the door. The Staff here was awesome with the checkout procedure.
The professionalism and everyone makes you feel person
Loved the rental was at the car repair for me and they came to take back to Enterprise.
Awesome service, efficient, super friendly, affordable, good gas mileage, and quick.
Friendly staff at DFW Rental center. Good selection of cars that work well.
Luke and his staff were fantastic.
Quick and easy, I got a brand new GMC pick up and exchange for my pick up that was being repaired.
Often I Personally Rent as well as All many customers I Recommend. Great Company. Talent personality Employees! Good Job Hiring Nice People. BRAVO
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members