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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 7,200 branches in cities, airports and neighborhoods near you.
Enterprise Rent-A-Car Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with numerous reviews praising the professionalism, friendliness, and efficiency of the staff across various locations. Customers consistently highlight the smooth rental process and the quality of the vehicles. However, some concerns arise regarding staff training on company policies, leading to occasional issues like unauthorized charges and vehicle maintenance oversights. Overall, while the majority of feedback reflects high satisfaction and a willingness to recommend the service, addressing training and communication gaps could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great experience every time. The staff is so pleasant and helpful at the Monkhouse Drive location in Shreveport, LA. I can't wait to go back
Shop was clean and inviting. Customer service was excellent
Enterprise continue to have the customer first. The cars are always clean and the staff have consistent hospitality.
Great job Staunton location! Will definitely be back.
Car was great once I finally got one and got the marijuana smell out. Staff was nice but there are never enough workers or cars available at this Enterprise. I feel bad for the employees.
Easy in and easy out from beginning to end. The car was efficient and clean.
Great selection of vehicles
Very clean vehicle
Friendly, helpful employees
Agent was very courteous and helpful. Explained things thoroughly and got me on the road quickly
Excellent service by Mathew and I forgot the lady at the front desk.
This was my first experience renting a car. I didn't know what to expect, but it was quick and easy..
Great experience in a stressful moment. Ogden, UT Team... terrific job!
Customer service is always great and fast, and the rental price is very competitive with other car rental places. We will always choose Enterprise for our rental needs.
In and out, Professional, great price and customer friendly!
The friendly employee's made it an easy experience.
Staff was very helpful, the car was in very good condition, prices were competitive.
I just rented an SUV from the Enterprise location at the Monterey Peninsula Airport and the experience couldn't have been better. The Assistant Manager, Dallas was exceptionally thoughtful, professional and helpful.
The best rental service ever I'd recommend to everyone I know. Thanks Enterprise
The employees at the Sanford, NC enterprise were the best, most friendly, most relatable, and most helpful car rental agents I've encountered in almost twenty years of frequent travel and car rentals.
Enterprise is always on time, helpful, professional, understanding, and patient. They take time to explain things when asked a question and they actually care about the customer. I find that to be quite rare and most welcoming and appreciated. Each time we rent a car we use Enterprise. Thus far we have received only the best service. THANK YOU!
Great and spot on. I have been using Enterprise rental services for a very long time and will continue. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members