eGobalElectronics.comReviews 110

Blueant q1 bluetooth headset arrived (also with the 3 components loose in plastic bags--and with only 1 of the 3 earbuds provided in Blueant retail packages and no warranty card or instructions) in thinly padded envelope via USPS and was defective out of the bag. Was told there'd be a 15% restocking fee; then told via e-mail that I was right about their published/website policy and there should be a full refund (so long as the merchandise is returned intact in 30 days); it arrived in Florida in 5 days from receipt. I likely spent 3-4X as much to properly package it and send it Fedex.

The refund was 30% 'light' and there's been no response via e-mail. And the front page of the website says that all products are shipped free; so no shipping/handling clawback is legitimate.

Now I see 'recertified' versions of the same make/model for 50% more than the price I paid. And the lower priced units are still available; what's up with that?

If you go ahead and buy from this """"merchant""" be sure to use a credit card... so you can promptly dispute charges when you find out you've been """"serviced""" by the merchant.

This company is not who they claim to be!
They sell defective products (blueant bluetooth) that come in a plastic baggy with no warranty or instructions...
Yes, they sell cheap but the reason is that the product IS NOT bought directly from the manufacturer & if you are lucky to get one that works, great. If not, you must return it to the them or the maker for repair. Who knows what happens then & who needs the aggravation?
THE OLD EXPRESSION ABOUT GETTING WHAT YOU PAY FOR APPLIES TO THIS COMPANY. Don't go there. Period!