eDreamsReviews 14,327

I bought Ryanair air tickets from the agency, now I found the agency charged me USD70 for prime
Membership. I urge any of you don't do business with the agency, and discard the credit card used
To prevent any further payments. Their service are useless, for flight booking, we have to check with the airline, baggage and hand bag charges, for hotel booking, we have to confirm if booked or not. The edreams
Should refund me the USD 70 membership fee, because I have never used your service.

To me the hard thing is to get tickets to fly Elal ad to get a hotel voucher and check-in paper
I hope all will be right thank you yoram han

This ticket made me fool. I took this ticket from online eDreams. When I went to airport they said u don't have baggage. My flight was from ktm to jfk international flight. I have to pay extra $514.16. I texted them but they no responsible for that. So guys u also don't be fool like me.
Thank you

No problems at all
Fast and quick no waiting for a response

Very expensive, not much service,very expensive checked baggage and no meals for 8 hours

I booked my flight and when I went back to change or cancel the ticket they said they I won't get anything in refund because their service fee is very high and minus that there is no refund and charged me more money for change then the original ticket costed me. During the booking it was showing $35 change fee but during change they said it's now $60 USD per passenger because they have just changed the terms and conditions but when I looked on website it was showing $35. No live agent and online answers your simple questions in several minutes. Please beaware.

I would like a refund for the extra charge that was added to my flight cost for "special eDreams support".
Waiting 48-72 hours for a reply is not "service" that should be chargeable to customers.
This is what everyone else calls standard service not a 'special service'.

I had to end up making the flight change via the airline directly - LATAM were amazing and super helpful. At At first they were hesitant to do so because it should have been through eDReams, but they understood the time pressure I was under to change the flight date.

Book your tickets through another company and save yourself the stress. As you never know when things might go wrong on holiday - and you want a company that is there to support you - especially when you've paid extra to mitigate the stress.

I paid $401.00 for a ticket and few hours later was posted at $367.00

They cancelled my flights, confirmed a refund. It's been three years and still nothing even though I have sent numerous emails for status updates.

Tudo certo, recebi as informações, espero que esteja tudo certo com a Cia Aérea

I enjoy the eDreams app it's easy to check my upcoming trips.

I have received e mails in Spanish! Unsure why really hope I have my booking - tried to log on and password required but don't remember putting one in? Tried to get a reset and that maybe what I have in Spanish? Who knows

The booking system here is cluttered all about with distractions, and pages of pressures to buy extras, add expenses - a long list of them. The actual booking and confirming of a flight worked fine, but was hard to navigate through the crowd of other pressures, including pop-ups like "Hurry - prices are about to go up".