Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EconomyCarRentals

EconomyCarRentals

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EconomyCarRentals?
grey stargrey stargrey stargrey stargrey star

EconomyCarRentals Reviews Summary

EconomyCarRentals has a rating of 1.8 stars from 313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EconomyCarRentals most frequently mention customer service, credit card and full insurance. EconomyCarRentals ranks 202nd among Car Rental sites.

service
99
value
91
shipping
43
returns
63
quality
83

We monitor reviews for authenticity

Israel
3 reviews
19 helpful votes
Follow Eran C.
Unfollow Eran C.
Share Review
Report Review

NEVER AGAIN!
October 8, 2014

NEVER AGAIN!
We booked for a car on Aug-14 to Spain. We received CENTAURO rental car. On our voucher it was written that shuttle bus come every 10 minutes from specific area in the airport to pick you up to CENTAURO office. We were at that area, but no one came, until we gave CENTAURO a call 30 minutes later. Also CENTAURO charge us an extra amount (30 euro) for shuttle bus, while in the voucher it was written free of charge. Also CENTAURO charge us an extra amount for a full fuel tank in advance (110 euro) before taking the car - none of that was mentioned on the voucher. Furthermore, we received a car of a low level group compare to what we ordered. When we complaint about all of that at economy car rentals, they didn't take responsibility, didn't help and just gave us excuses. DO NOT BOOK FROM THEM. It maybe cheap on order but expensive on the car rental desk.

Date of experience: October 7, 2014