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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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They made the process so easy and smooth. I also needed to be picked up for the second rental and could not believe how easy that was. The driver, Bryan, was nice and knowledgeable about EconomyBookings services. I've loved every car (and van) they've provided.
I've rented a car from this one twice now and everything was smooth and easy both times. Janiece helped me the first time and Ese helped me the second time. Both of these young ladies are kind, helpful and knowledgeable
My experience came on a very busy, fully booked Naval Graduation / Labor Day weekend - Quinshaw went above and beyond to ensure that not only did I have a great vehicle, he reviewed my contract so that I understood EconomyBookings Holiday hours for Rates / Returns and avoided any overages by returning the car on time.
I HAD A PROBLEM BUT THEY CAME OUT BEING HAPPY TO HELP... I was very happy with this company))))))))))
I went to Waukegan location with no reservation and quinshaw hooked me up in short notice. He was very professional and courteous. Was so supposed to be only for 2 days but needed an extension and spoke with Eric who also was great and told me was no problem
Siempre rentamos automóviles de EconomyBookings por el buen servicio y autos nuevos que tienen y si tienes algún problema ellos siempre te dan una solución
I took like 3 times - each time I got audi q5, Nissan maxims sports version and Nissan Altima. I took this car for getting my license - get a full insurance and indian licenses is enough or get a learner license.
This office is very helpful. They have always gone out of their way to assist me and my office. Cool concept. I got free upgrade using my discover credit card.
Car was available when expected and quickly had us on our way. Service was good and the time it took to get me on the road was good
Courteous and professional service.The location manager is very customer focused and is clearly training his staff to be easy to do business with as well.
Excellent customer service. My husband and I use EconomyBookings a few times each year, and we know we can depend on them for quality cars and great prices every time
Rental car facility located near Automotive dealerships and service Centers. Rents locally and as a service to the automotive service centers in the area. Polite and knowledgeable staff.
Great service, nice selection oh and they were quicker than most other places I've been in terms of how long it takes to get your in and out. They also have a wheel you can spin for perks on your next rental with them.
They are eager to please and always have things in order. When there are issues, they are resolved quickly. I have used this location several times a month for about 5 years and will continue to go there as my first option.
Great customer service and a very friendly staff. We will definitely do our future rentals with EconomyBookings
Called to reserve a car in the morning and the lady was super friendly and patient with me while my kids screamed in the background. Explained everything about being charged and what I needed to bring
WOW! What a great experience! After renting with "the other guys" and having nothing but problems, this was a flawless rental. Cassie was an excellent representative of EconomyBookings
Nick is awesome! Friendly, very helpful, a people person. He goes the extra mile for his customers. He was so sweet. I had my granddaughter with when picking up & dropping off the rental.
Having been to other EconomyBookings in the area, the Hobart location is the best by far! Big thanks to Ian and the team for being so amazing time after time!
Very helpful and their rates and the car are awesome. Been renting for two years now and I only have one problem. But it was taking care by management. Thanks to Joe and Ian for the service. Ask for Joe or Ian and you'll be happy. I was very happy to rent with them. You won't regret it
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

