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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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We have never had a bad experience with EconomyBookings at the Newark Airport. They are always courteous and work with you to get you the right vehicle and get you on your way. Will gladly book EconomyBookings again on my next trip home to EWR and NJ!
Great experience with EconomyBookings! I will definitely rent again! The rental agent gave excellent service! Highly satisfied!
In 3 von 4 Fällen waren wir begeistert, in einem haben wir bekommen, was wir gebucht hatten;-))))))
The service line moves quickly and I've never had to wait more than a few minutes to receive my vehicle. I also like to take advantage of the Manager's Special.
I always use EconomyBookings for my car rental needs. I find the Newark Liberty International team efficient and courteous.
FRIENDLY, PROFESSIONAL STAFF. VERY AFFORDABLE RATE; FLEXIBLE TIME FRAME TO RETURN VEHICLE; EASY RETURN PROCESS. I HAVE USED THEM BEFORE AND I WILL USE THEM AGAIN IN THE FUTURE.
The customer service was excellent! It didn't take much time to pick up my rental and be on my way. Very satisfied!
Gail, as well as the whole staff, are real down to earth people. They make the rental experience flawless and are always ready to help if you need to adjust your plans last minute.
The car rental experience was simultaneously high-tech, and hi touch. Felt super smooth and well-handled, loved the experience of getting to choose any car I wanted to out of the row of a dozen cars.
Great service as always love EconomyBookings you guys are the best the car are new and clean everytime the quality is top notch thank you all and happy holidays
I Had a little wait for my car but was eventually upgraded to a SUV for the inconvemience. The staff was friendly and very helpful, they even picked me up and brought me back home after I was done.
I've been going to this location for a few years now. This EconomyBookings makes you feel like family. The service is always perfect and the manager and staff always remember you and go out of their way to give you the best equipment for the best price.
Will recommend EconomyBookings to anyone who needs a rental car.
Another plus... the car was immaculate!
Great car rental company!
Great service! Wonderful employees. Good vehicles. And they take care of you like if you were family. I will not rent from anyone else. I have rented from them, in a few states and it was always good.
Best EconomyBookings I've ever been to nationwide. Everyone was extremely nice and helpful. Luis Arias is the branch manager that I met and he was fantastic.
Very friendly staff, i dealt with jason and he was nice and friendly, and he was understanding about my situation when i returned a little late.
I have rented several times with them and they are clearly the BEST. Also the manager Jessica is always there to help in any situation! Great job!
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

