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EconomyBookings

3.5

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
615
quality
683
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

Belgium
2 reviews
0 helpful votes
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Good job
April 19, 2021

This EconomyBookings rental company actually surprised me with its super low prices. I online booked the rental last week and guess what these guys are highly professional and very helpful

Date of experience: April 18, 2021
RU
2 reviews
0 helpful votes
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Excelent service
April 19, 2021

Absolutely wonderful car rental experience, Super friendly, easy staff, well maintained fleet. Good price. Thank you Jeet! Keep it up!

Date of experience: April 18, 2021
Italy
2 reviews
0 helpful votes
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I was bit nervous at the beginning but when i met with the representative mr. Harjit he made me feel comfortable and he address all my queries.

Date of experience: April 18, 2021
RU
2 reviews
0 helpful votes
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Best EconomyBookings
April 19, 2021

Highly recommend this place. Affordable and friendly staff with decent cars. Loved their service...

Date of experience: April 18, 2021
Hungary
2 reviews
0 helpful votes
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Highly recommend.
April 19, 2021

Excellent experience! I would recommend asking for Harry, definitely my choice for the best car rental company, especially when travelling to and from the airport.

Date of experience: April 18, 2021
Florida
1 review
0 helpful votes
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Great Company
April 16, 2021

I have had wonderful luck with this company, but now all rentals are priced at a ridiculous price ‼
Some people have had to cancel their entire vacations because they can't afford a rental vehicle
CRAZY

Date of experience: April 14, 2021
New Zealand
1 review
0 helpful votes
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Easy car hire
April 13, 2021

A quick and positive way to sort a hire car. Car was almost brand new and exceptionally pristine. Overall an excellent and convenient way to organise transport.

Date of experience: April 13, 2021
District of Columbia
1 review
0 helpful votes
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I am still waiting for a call or email from Economy Booking. My family and I arrived at Fort Lauderdale Airport from BWI on Mar 31,2021. We proceeded to the rental car pickup at the airport. When we get there we could not find the rental car company Green Motion there. Even though our itinerary says pickup location Fort Lauderdale Airport. Come to find out the rental car company was 20 minutes down the road in a taxi cab, but by the time I got there the site closed. My family and I ended up taking two Uber cars to our hotel which was about 4 miles down the road from Green Motion, so I said great I will get up in the morning and go for a run to pick up our rental car, but that's were the nightmare just continued. I get to the rental car company and let them know that I was there to pick up our rental car. I was told by Green Motion since we missed our pickup date that our rental was canceled. Here we are in Fort Lauderdale during spring break with no vehicle, we were already supposed to be in Key West by this time, but now we are stuck searching for a vehicle big enough to hold my family. Two hours later we find a vehicle of course a lot more money because it was a last-minute booking. I can't blame Green Motion for not holding our vehicle but between the two companies stating that the rental car pick up was at the airport. One of them is wrong.

Date of experience: April 11, 2021
Suppport T. — EconomyBookings Rep
over a year old

Hi Richard,
Thank you for your feedback. We receive a large number of requests these days, so it takes longer than normal to process them. Our apologies for that. As for your request, it is still being processed. For more information please contact our Customer Support Team at [email protected].

Montana
1 review
0 helpful votes
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Absent rental
April 6, 2021

This company is an absolute scam. Save yourself the heartache and money. They booked me for a car that didnt exist. I had to rent from another company. Thousands of miles away... Total ripoff

Date of experience: April 6, 2021
Suppport T. — EconomyBookings Rep
over a year old

Hi Will,
Thank you for bringing this to our attention. We are sorry to hear about your experience. Please send us your booking number at [email protected] and explain the situation. We'd like to look into this to see how we can help.

RU
2 reviews
0 helpful votes
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There were some issues with our car on pickup, so it took a ton of time to get on the road. The owner however gave us a free day to make up for it, and was extremely kind

Date of experience: April 5, 2021
Bulgaria
2 reviews
0 helpful votes
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Friendly
April 6, 2021

Good, efficient service. First time renting at this location and was given a free upgrade. Recommended.

Date of experience: April 5, 2021
Belarus
2 reviews
0 helpful votes
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I Recently went their for the first time I am impressed by the service and promptness of the gentlemen. Car was clean and well maintain.

Date of experience: April 5, 2021
Brazil
2 reviews
0 helpful votes
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Amazing experience at this location! Owner/manager was extremely polite and accommodating to my request. Loved the 'welcome gift' as well!

Date of experience: April 5, 2021
NL
2 reviews
0 helpful votes
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Great Location... I always use to get new vehicles and good services... Very good Economybookings...

Date of experience: April 5, 2021
RU
1 review
0 helpful votes
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Rented here a few times, excellent service, clean cars gentleman who is always there is very nice, kind and considerate. Will definitely be using in the future.

Date of experience: April 2, 2021
Canada
1 review
0 helpful votes
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Greta rates!
March 31, 2021

Good website, i was sent too it from kayak dot com and they gave me the most best rates! I willl use again thank u

Date of experience: March 30, 2021
RU
1 review
0 helpful votes
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Economybookings
March 28, 2021

Prior to COVID, I was with Enterprise for 10 years. When the pandemic began, I called looking for a longer term rental. They not only gave me zero discount, but would not even honor the business rate that I had been on for the last decade. I then called Economybookings and reached a manager who said Come on in. Well take care of you. And they did.

Date of experience: March 28, 2021
RU
1 review
0 helpful votes
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The whole process was fast and efficient. I had booked online, received an email confirmation and a reminder the day before the scheduled pick-up date to check in online.

Date of experience: March 28, 2021
Serbia
1 review
0 helpful votes
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The car was so well cleaned and cared for. There were no hidden fees or issues with the vehicle. When I called to ask to extend my rental for another day, there was no question and no crazy extra fees. Just an overall wonderful experience and I will definitely be back the next time I rent a car.

Date of experience: March 28, 2021
Belarus
2 reviews
0 helpful votes
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Car Rental. I was really happy with the agency operator Syed Ashraf. He gave me an upgrade and was really friendly and helpful to get my car. I would really recommend him and this Economybookings location to everyone.

Date of experience: March 28, 2021

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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