EconomyBookingsReviews 4,744

Order a car through the componey for family vacation. When arriving to pick the car the rental componey ( ECH) refuse to give a car when claiming that names on documents not match But they had no problem to give a new car order with more than double the price i made with Economybooking. When asking the money back (pre payment and full coverage i already paid) they refuse to do so while i didnt got the car and hiring never was done.- shamless and sad that such componeys exist and give such poor service

Today when trying to pick up the car from Carwiz, I was told that the insurance coverage I bought is not valid in this company and I must buy their insurance which is 30 EUR/day. And any minimal scratch will be valued at minimum of 1800 EUR and I will be charged immediately charged for this if such thing happens. In the end I refused to take the car with those horrible terms.

As a result my day was wasted as I ended up in 10+ hour bus rides. I was clearly misled by the Carwiz and it the responsibility of Economybookings to handle this miscommunication.

I wanted a full refund of my money and my time but the support keeps telling me nonsense

Do not make a reservation from this website. Because even if you make the cancellation on time and in accordance with the rules, they do not refund your payment, they keep it in a place they call "Wallet".

If they stated this from the beginning, there is no problem. But they don't.

This website is a kind of fraud. I have not received a refund for the case I will describe below for more than 4 months. And their support team never responds, they are very good at spinning the ball.

Their scam operating profits may be more than their actual operating profits.

STORY:
On 24 February 2024 I rented a car through the economybookings.com website.

Before renting, I checked for free cancellation. 2 days before the free cancellation date, on 26 February 2024, I cancelled the booking due to a change in my schedule.

I then saw that the refund was made not to my credit card but to a place they call "Wallet".

I wrote to Economybookings.com about this through various channels, but you gave me answers like "you can still cancel" "check our cancellation policy". The problem has not been solved for months. They haven't refunded my money for months.

A awesome experience hiring a rental car with this company. The rental company was also very good. The car was a nice car, the roads were terrible. All in all very 👍👍

Hired from Auckland International. Pick-up was quick and efficient. Car was almost new, clean and exactly what we ordered. Drop-off was quick and efficient.

Low prices, new cars. Best service, great communication, easy payment, very clear documentation, brilliant process

The car I rented from East Coast was practically brand new and incredibly fuel-efficient. The rental process itself was a breeze, and the best part? They even provided a shuttle to get us back to the airport afterwards. Top-notch service all around!

Make sure you have Gps on your mobile or hire one to facilitate your driving in Phuket and fold your door mirrors after parking your car

EconomyBookings gave us access to a car rental provider at the Chiang Mai airport that wasn't on any other site. We got a great car for a great price, and they had an option for us to pay the staff to stay late so we could rent the car when our flight arrived very late at night. Everything worked out perfectly.

We travel internationally often, and had an excellent experience with EconomyBookings.

I purchase Full Coverage from Economy Booking for my trip to Italy only to have heard nothing from them after having additional charges to my card. This is similar to the negative experiences/feedbacks given by many consumers, only to find out in their horror that Full Coverage is not recognized by the rental company and the process is long and tedious with the team from EconomyBooking.

I paid extra to rent an automatic. Rental day comes and no car is available. I submitted a claim that day and here we are, 28 days later with no refund. Run-around stall tactics. Totally unprofessional and unethical behavior.

At our arrival, the rental company just didn't accept my debit card as security deposit for an unknow reason! That's never happened to me with the 4 last rental companies i used. So to avoid the security deposit, they forced me to buy an expensive "full coverage insurance" who's totally useless because i have an insurance included with my debit card. I explained them for hours but they would do anything for help and just said, "if you cancel, you lose your pre payment.
It's just a scam and they totaly know it, they said that happend often!
I wish you can offer me a compensation for this terrible experience!

This company is a big scam regarding the full coverage insurance purchased from them. The insurance you buy from them is not recognized by the rental company and you end up paying for the insurance once more when you pick up the car. So if you choose to rent a car through them, I advise you not to buy any insurance from them because it is a waste of money and the insurance must be bought directly from the company that rents the car. Unfortunately, I didn't know this and paid the insurance twice

I was able to rent the same car at a discount to my loyalty program by booking through Economy Bookings.

Economy car rentals are budget friendly, and mostly new or with low mileage. The staff are friendly and very helpful.
I am happy with happy their service.
Location, easy to find.
Will highly recommend them to others.
Branka from Australia

Modèle de voiture changé, passage de Toyota Aygo à une Peugeot 208
Bon état extérieur du véhicule, intérieur pourrait être plus propre