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EconomyBookings

3.5

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
615
quality
683
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

Belarus
1 review
0 helpful votes
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Very well!
November 4, 2018

Best service in Germany! Well cars in this company for me, my family and friends, thanks! Respect you, EconomyBookings!

Date of experience: November 3, 2018
New York
1 review
0 helpful votes
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Cool service
November 4, 2018

Cool company. Good customers service. Clean cars with nice price. I was pleased with everything. Thank you!

Date of experience: November 3, 2018
Virginia
1 review
0 helpful votes
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Not the first time I order car rental through this company. I always received a positive result, everything was in line with my expectation and voucher received from the EconomyBookings. But when I cancel the reservation I had a problem! At first, they did not send a confirmation of the fact of cancellation, they did not immediately return the money! In both cases, had to call. But after the call, issues were resolved promptly.

Date of experience: November 3, 2018
Virginia
1 review
0 helpful votes
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This is the most convenient service for booking. I only use it! It is very convenient to look for a car, very convenient settings. If you have questions, a telephone consultant will always help. No problem if you carefully read the terms of the contract in advance. Promotional codes are periodically offered and sometimes I use them to get discounts.

Date of experience: November 2, 2018
RU
1 review
0 helpful votes
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Not bad
November 4, 2018

Not bad guys, i see that you're very proud, and very cool in your work. I like that. I hope the next order would be nice

Date of experience: November 2, 2018
VE
2 reviews
0 helpful votes
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La reservación fue rápida y el servicio excelente. Es mi primera vez usando sus servicios y estoy plenamente satisfecho, me gustaría contratar nuevamente sus servicios cuando vuelva de viaje!

Date of experience: November 2, 2018
Minnesota
2 reviews
9 helpful votes
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EXCELLENT EXPERIENCE!
November 4, 2018

We recently traveled to Tampa, FLA and used Economy Bookings for our car rental. I navigated many sites for 4 weeks prior to our travel. Economy was hands down the best rate I ended up getting! Our car rental ended up being with Dollar Car Rental. And they were fantastic! We did not have one glitch from the minute we arrived at the rental counter and got a brand new 2019 Jeep SUV. The one thing I would say that is tricky is to watch VERY CAREFULLY the boxes that are ALREADY CHECKED when you are filling out your rental agreement with them! The box w/added insurance is automatically checked on the form and you WILL be charged if you do not UNCHECK the box. It is a bit under the radar when you are filling out the form. It took me a few times to figure out how to navigate around the added insurance charge. It is not "called out" very clearly on the form. Easily overlooked and a way that they make some $ by customers not paying attention closely.

Date of experience: November 2, 2018
Tennessee
1 review
2 helpful votes
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Horrible company!
November 2, 2018

This company is the worst, not located in the USA, run away! Customer service is horrible, there is nothing positive that can be said at all!

Date of experience: November 1, 2018
VE
1 review
0 helpful votes
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The right car for me
November 3, 2018

When I have to make a road trip to my family's house, I always rent at EconomyBookings. I like the quality of their service, they have affordable prices, the attention of their staff is great, in addition, they have the right car for me. I have no complaint about your service, on the contrary, I recommend them highly.

Date of experience: November 1, 2018
VE
1 review
0 helpful votes
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Easy, right?
November 3, 2018

I had to travel, I rented a car with EconomyBookings and I was pleased. I recommend the service. You can always access cars that are near you. Easy to drive, lots of storage, adequate prices, attentive and friendly staff. Travel the time you need, and return it when you have finished. Easy, right?

Date of experience: November 1, 2018
RU
1 review
0 helpful votes
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Great service!
November 3, 2018

Great service! Thank you for the wonderful car, very comfortable and not expensive rental. I thank the staff of the company for their professionalism, you are wonderful people, success and prosperity to you!

Date of experience: November 1, 2018
RU
1 review
0 helpful votes
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Everything is super!
November 3, 2018

I took a car rental, I liked everything very much! The car was in perfect condition and clean, for the price, too, everything is great!

Date of experience: November 1, 2018
RU
1 review
0 helpful votes
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There is no negativity to the service. In fact, they do not rent cars, but only aggregate information about the distributors on the basis. Plus, you do not need to look for a specific distributor, negotiate with him personally, etc. this is Especially true when traveling abroad, where the language barrier affects, and other standards. When I rent a car from us, then through this service only looking for distributors. All other nuances are already associated with specific rental companies. If you read the contract carefully, meticulously inspect the car before renting, then there will be no problems. Personally, I have only positive experience of renting here. Prices are satisfied, the car is in good condition.

Date of experience: October 31, 2018
RU
1 review
0 helpful votes
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Good service
November 3, 2018

Excellent service that really helps travelers and makes life easier. Only positive emotions from cooperation. All happy, I recommend!

Date of experience: October 31, 2018
RU
2 reviews
0 helpful votes
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Very good!
November 3, 2018

Very good car rental company. Addressed to them in November, the car was issued quickly and provided all the documents on it. The car I immediately liked, readable and technically sound. The cost of rental is not high, which suited me very much. Next time I will definitely contact this company.

Date of experience: October 31, 2018
RU
1 review
0 helpful votes
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Thank you for help!
November 2, 2018

Thank you very much! After all, with the help of your company, I can now open my personal online business!

Date of experience: October 31, 2018
RU
2 reviews
0 helpful votes
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Great service
November 2, 2018

I have been using these services for a long time. I have been satisfied with the services provided. I recommend a great company!

Date of experience: October 31, 2018
Belarus
2 reviews
0 helpful votes
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One of those sites with cool reviews that really want to open. The base is expanding more and more, and there is already an application on the phone through the Google Play Market, which makes it even higher in the list of the best sites!

Date of experience: October 31, 2018
RU
1 review
0 helpful votes
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Rent a car
November 2, 2018

Economybookings.com works with a wide range of browsers. However, if you'd like to use many of our latest and greatest features, please upgrade to a modern, fully supported browser. Find the latest versions of our supported browsers below

Date of experience: October 31, 2018
VE
1 review
0 helpful votes
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Excellent
November 2, 2018

Лучшая компания по прокату автомобилей, которую я рекомендую, и они очень дешевые, их люди, которые работают в ней, очень ответственны: поэтому нам нужны автомобили и компании по прокату автомобилей без каких-либо компромиссов

Date of experience: October 31, 2018

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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