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EconomyBookings

3.5

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
615
quality
683
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

NL
2 reviews
0 helpful votes
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Rented a car here last week for myself and my family. I want to note, the rent cost me quite inexpensive, since I took the car for the whole day. It was a real celebration for the family. We visited a lot of interesting places and were very happy.

Date of experience: January 7, 2019
Spain
1 review
0 helpful votes
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We have a little problem and was impossible to talk with someone to explain the problem. The answer machine not always works. The possibility of having a real person should exit in my opinion.

Date of experience: January 7, 2019
Arizona
1 review
0 helpful votes
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Shuttle from O'Hare airport to new rental car facility was readily available on both ends. Customer service, online booking and vehicle will make this my "go to" rental car company. It was affordable for our family reunion to rent a 7 passenger vehicle. Thank you!

Date of experience: January 6, 2019
Latvia
1 review
0 helpful votes
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Accurate fulfillment of obligations to the client.
The operator is literate, he did not deceive him in anything, he even made a discount. Service without cheating! Check.

Date of experience: January 6, 2019
Australia
1 review
0 helpful votes
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Easy
January 7, 2019

Really accommodating and easy to use. Will be recommending this to my friends and colleagues who travel to nz.

Date of experience: January 5, 2019
Kazakhstan
1 review
0 helpful votes
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Fantastic service, good cars, nice people and managment. Thanks, i enjoyed. Also, i will recommend it to my friends

Date of experience: January 5, 2019
Washington
1 review
0 helpful votes
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Over all experience was excellent, will be back again. You need more associates like Niomi and Kenny;-)

Date of experience: January 4, 2019
NL
1 review
0 helpful votes
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Perfect
January 6, 2019

Having paid the money. I was not deceived and after 2 days I traveled on it.
I recommend this company.

Date of experience: January 4, 2019
MD
1 review
0 helpful votes
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Good service
January 4, 2019

Good rental car service. Nice stuff and good prices. Fast help and support. I recommend EconomyBookings.

Date of experience: January 4, 2019
RU
1 review
0 helpful votes
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Great car service
January 4, 2019

So, i think that this car service is very good because its really cheap and it has 24/7 tech support. If i have any problem i can ask about it anytime

Date of experience: January 3, 2019
Ukraine
1 review
0 helpful votes
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Excellent service
January 4, 2019

I'm very pleased with this service.
This is the best car rental service I have used.
Thank you very much!
I really like it!

Date of experience: January 3, 2019
Bulgaria
1 review
0 helpful votes
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Учтиво и бързо получавате желаната резервация в хотел и нужната ви кола! Супер удобно, не се налага сами да търсите кола под наем. Ще препоръчам на всички мои приятели!

Date of experience: January 2, 2019
Indiana
1 review
0 helpful votes
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I HAVE BEEN REQUESTING MY REFUND FOR WEEKS! THEY WILL YANK YOUR MONEY FOR THE RENTAL BUT REFUSE TO REFUND YOU!
RENTERS BEWARE!

YOU WILL NEVER BE REFUNDED! I AM OUT $500...

DO NOT USE THIS SCAM COMPANY!

CALL CUSTOMER SERVICE AND THESE COWARDS JUST KEEP HANGING UP ON YOU! THEY NEED TO BE PUT OUT OF BUSINESS!

Date of experience: January 2, 2019
VE
1 review
1 helpful vote
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The best car renta
January 1, 2019

Excellent car rental company, high-end car at a good price super-economical, very helpful employees will serve you very quickly if you have any questions

Date of experience: December 31, 2018
Sweden
1 review
0 helpful votes
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Very convenient service for pre-booking hotels and cars before arriving at their destination. Quickly, politely, reliably. Thanks for efficiency and decent quality.

Date of experience: December 31, 2018
Ohio
1 review
2 helpful votes
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Bad service
December 31, 2018

I paid 200 bucks to reserve a car and when I went to pick it up at enterprise they had no idea about this company and wanted to charge me a whole different price than what EconomyBookings offered me. I didn't end up getting the car I asked EconomyBookings for a refund and they told me no. Now I'm out of the money and had to cancel my vacation.

Date of experience: December 30, 2018
Belarus
1 review
1 helpful vote
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Best company
December 30, 2018

I really liked the company because:
1)Excellent service
2) very convenient and easy to use the services of this company

Date of experience: December 30, 2018
France
1 review
2 helpful votes
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Good job!
December 30, 2018

So nice! This company helped me find a car in Switzerland! If not you, then I do not know what could be... Thank you very much and I recommend!

Date of experience: December 30, 2018
RU
1 review
0 helpful votes
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Excellent
December 30, 2018

Excellent site, beautiful and nice design that allows you to comfortably use the functionality of the service! I put a well-deserved 5!

Date of experience: December 29, 2018
VE
1 review
2 helpful votes
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Lo Mejor de lo Mejor!
December 30, 2018

Es increíblemente sensacional trabajar con esta empresa, buen servicio, buen precio, buenos vehículos, los mejores autos de alquiler en la ciudad.

La calidad y el precio son óptimos, el personal es educado y de alto nivel, respondieron a todas las preguntas y recomendaron la opción correcta, lo recomiendo. Personal político y hay varios descuentos en el sitio. Se lo recomiendo a todos!

Date of experience: December 29, 2018

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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