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EconomyBookings

3.5

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
615
quality
683
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Best daily rate we could find for a rental car in the RDU area at Easter time and good email follow up in case we lost our documents.

Date of experience: April 27, 2019
Spain
1 review
0 helpful votes
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I made a reservation online and the location they put for me to pick up the car was different from the one I was supposed to pick it up. Customer support had no idea where the location was and they were useless just kept transferring me till I finally found out 2 hours later from my scheduled pickup time.

Date of experience: April 26, 2019
KR
1 review
0 helpful votes
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Good company, there are downsides and pros. In my opinion, the best value for money. There are plenty to choose from for cars and cost.

Date of experience: April 25, 2019
KR
1 review
0 helpful votes
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Très bon, location de voiture de haute qualité. Je conseille à tous tes amis! C'est vraiment cool je t'aime pour ça

Date of experience: April 25, 2019
Malaysia
1 review
1 helpful vote
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This rental
April 27, 2019

Work 24 hours, took the car at 7 am, transferred to 5, all quickly without problems, i like everything in this rental

Date of experience: April 25, 2019
North Carolina
1 review
0 helpful votes
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Don't use them
April 25, 2019

They have low prices for a reason. I had to cancel my rental and did it online because I couldn't get a hold of any representative. I've tried calling 3xs to discuss my refund but I've been on hold 45+ minutes. I sent an email and had yet to get a response. I'm owed over $300. Use an actual company that will take a small deposit. Not this company that charged everything to my card before I even had the car!

Date of experience: April 25, 2019
Poland
1 review
1 helpful vote
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Great Service
April 24, 2019

Everything was so good, good customer service, we get mercedes 9 seats car for very Affordable price thank You

Date of experience: April 24, 2019
Germany
1 review
1 helpful vote
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Great service
April 22, 2019

I loved the service. Everything was smooth and effortless. Great work! I will definitely use the service again and will, indeed, recommend to friends and associates. Best price, nice hotel,

Date of experience: April 21, 2019
Minnesota
2 reviews
0 helpful votes
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I've used economy bookings a few time to rent cars. Their deal is better than most of the other companies.
I had an issue once. The place where I went to get the rental had no cars available and it took me almost a month before i got my refund.

Date of experience: April 19, 2019
Missouri
1 review
1 helpful vote
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HUNG UP ON TWICE
April 18, 2019

Not sure they have qualified staff who know how to operate their phone system. I was hung up on twice after being on hold for a very long time. I would steer clear of this company. Read the fine print. I just cancelled my reservation. Awful service.

Date of experience: April 18, 2019
Italy
1 review
0 helpful votes
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You're very helpful.
April 18, 2019

I am glad to rent a car from you, because your staff, they are very helpful. I like this so much <3

Date of experience: April 17, 2019
Germany
1 review
1 helpful vote
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It is impossible to reach them using the number provided on the website, they simply never pick up and let you wait hours at the phone. We tried to add an additional insurance service to our booked car in a second stage and it was not possible due to an unknown error on their page that, of course, it is not going to be fixed anytime soon. As a result we ended up payng way more than expected to the car rental on spot.

Date of experience: April 17, 2019
Norway
1 review
0 helpful votes
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EconomyBookings
April 18, 2019

I made a prepayment for renting a car through the site, payment passed. The car was an economy. All was good. Thank.

Date of experience: April 16, 2019
NL
1 review
0 helpful votes
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Good company
April 18, 2019

Rental cars give out with special numbers, red. I liked that. And it distinguishes on the road among other cars. Machines well maintained, caring staff, convenience for the client.

Date of experience: April 15, 2019
Oklahoma
1 review
1 helpful vote
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Fortunately
April 15, 2019

Fortunately, all rental cars with red numbers and local drivers see them and treat it with understanding.

Date of experience: April 14, 2019
Japan
1 review
0 helpful votes
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Very comfortably.
April 15, 2019

Remarkable company. Well maintained cars. Great staff. Very comfortably. I like this cool rental cars

Date of experience: April 14, 2019
Indonesia
1 review
0 helpful votes
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Great service
April 15, 2019

Great service! All done as promised. The car went month without problems, met, conducted. Countless tips, tips and locations to move!

Date of experience: April 14, 2019
Arkansas
1 review
0 helpful votes
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I prepaid for my car rental and when I went to pick up the car I have to pay $200 MORE! And it wasn't even a nice car it was economy. I hate this site and their response. NEVER EVER USE THEM!

Date of experience: April 14, 2019
AE
1 review
1 helpful vote
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Excellent as always
April 13, 2019

My experience always great. I paid almost half price. Easy to select the right car for me. I beleive in there rating system for the rental car companies.

Date of experience: April 13, 2019
Germany
1 review
0 helpful votes
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Toller Service
April 14, 2019

Dies ist ein großartiger Service, wenn Sie ein Familienauto für ein Wochenende mieten möchten. Anfangs gab es ein kleines Problem mit der Anwendung, aber der technische Support half uns dabei.

Date of experience: April 12, 2019

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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