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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Best daily rate we could find for a rental car in the RDU area at Easter time and good email follow up in case we lost our documents.
I made a reservation online and the location they put for me to pick up the car was different from the one I was supposed to pick it up. Customer support had no idea where the location was and they were useless just kept transferring me till I finally found out 2 hours later from my scheduled pickup time.
Good company, there are downsides and pros. In my opinion, the best value for money. There are plenty to choose from for cars and cost.
Très bon, location de voiture de haute qualité. Je conseille à tous tes amis! C'est vraiment cool je t'aime pour ça
Work 24 hours, took the car at 7 am, transferred to 5, all quickly without problems, i like everything in this rental
They have low prices for a reason. I had to cancel my rental and did it online because I couldn't get a hold of any representative. I've tried calling 3xs to discuss my refund but I've been on hold 45+ minutes. I sent an email and had yet to get a response. I'm owed over $300. Use an actual company that will take a small deposit. Not this company that charged everything to my card before I even had the car!
Everything was so good, good customer service, we get mercedes 9 seats car for very Affordable price thank You
I loved the service. Everything was smooth and effortless. Great work! I will definitely use the service again and will, indeed, recommend to friends and associates. Best price, nice hotel,
I've used economy bookings a few time to rent cars. Their deal is better than most of the other companies.
I had an issue once. The place where I went to get the rental had no cars available and it took me almost a month before i got my refund.
Not sure they have qualified staff who know how to operate their phone system. I was hung up on twice after being on hold for a very long time. I would steer clear of this company. Read the fine print. I just cancelled my reservation. Awful service.
I am glad to rent a car from you, because your staff, they are very helpful. I like this so much <3
It is impossible to reach them using the number provided on the website, they simply never pick up and let you wait hours at the phone. We tried to add an additional insurance service to our booked car in a second stage and it was not possible due to an unknown error on their page that, of course, it is not going to be fixed anytime soon. As a result we ended up payng way more than expected to the car rental on spot.
I made a prepayment for renting a car through the site, payment passed. The car was an economy. All was good. Thank.
Rental cars give out with special numbers, red. I liked that. And it distinguishes on the road among other cars. Machines well maintained, caring staff, convenience for the client.
Fortunately, all rental cars with red numbers and local drivers see them and treat it with understanding.
Remarkable company. Well maintained cars. Great staff. Very comfortably. I like this cool rental cars
Great service! All done as promised. The car went month without problems, met, conducted. Countless tips, tips and locations to move!
I prepaid for my car rental and when I went to pick up the car I have to pay $200 MORE! And it wasn't even a nice car it was economy. I hate this site and their response. NEVER EVER USE THEM!
My experience always great. I paid almost half price. Easy to select the right car for me. I beleive in there rating system for the rental car companies.
Dies ist ein großartiger Service, wenn Sie ein Familienauto für ein Wochenende mieten möchten. Anfangs gab es ein kleines Problem mit der Anwendung, aber der technische Support half uns dabei.
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

