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EconomyBookings

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
830
value
792
shipping
476
returns
615
quality
682
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

Germany
2 reviews
0 helpful votes
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Simply Great
January 22, 2020

Awesome customer service. Everyone from the counter to the person walking to your car to the person letting you out, were cheerful, communicative and making that plain ol' human connection making you feel comfortable

Date of experience: January 20, 2020
Ohio
2 reviews
0 helpful votes
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I am truly grateful for your services It was a pleasure to be treated so special from the entire customer service team. I definitely look forward to choosing EconomyBookings for my next rental agreement. Once again thank you very much. May God bless you all

Date of experience: January 20, 2020
Switzerland
2 reviews
0 helpful votes
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The car was CLEAN
January 22, 2020

Where to start at the counter please, courteous, patient. They were having some computer issues but remainded professional the only thing I would like to see is the kiosk like other rental spots at midway. I will definitely rent from them again

Date of experience: January 20, 2020
Germany
2 reviews
0 helpful votes
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Dear EconomyBookings
January 22, 2020

I just wanted to take the time to acknowledge your great folks at location. I normally rent from Thrifty when I travel for business with the exception of when I rent in Austin where I rent from EconomyBookings because of proximity to my house

Date of experience: January 20, 2020
Germany
2 reviews
0 helpful votes
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I am a frequent traveler
January 21, 2020

I always have the best service when I rent a car from EconomyBookings. They always are helpful-))))))

Date of experience: January 20, 2020
Finland
2 reviews
0 helpful votes
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Upon returning the car, the manager, made sure that everything went smoothly for my trip and was sisncerely concerned if there was anything EconomyBookings could to make make my experience even better!

Date of experience: January 20, 2020
Missouri
2 reviews
0 helpful votes
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Top service
January 21, 2020

On time, plenty of vehicles to select from, courteous staff, clean vehicle. Top service. Customer service was very nice and pleasant and professional

Date of experience: January 20, 2020
Romania
2 reviews
0 helpful votes
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My pick up and drop off at Nice was both quick and pleasant. All the people I came in contact with were friendly and helpful. Would not hesitate to use again!

Date of experience: January 20, 2020
NL
2 reviews
0 helpful votes
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Great customer service
January 20, 2020

Great experience this morning at EconomyBookings. Erica rocked it with great customer service. She was very helpful and easily showed me how to operate the vehicle features

Date of experience: January 20, 2020
New York
2 reviews
0 helpful votes
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Rental by a few days
January 20, 2020

When we needed to extend the rental by a few days though it was a bit of a challenge & only possible by way of the local Riga airport office. Fortunately I was given a business card of a local station agent with an email on it who got in touch with me

Date of experience: January 20, 2020
Canada
2 reviews
0 helpful votes
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The best customer service. I use them exclusively. What I don't like is that I never know what car I'll get

Date of experience: January 20, 2020
Washington
2 reviews
0 helpful votes
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Friendly service
January 20, 2020

EconomyBookings provide great service each and every time I had rented from them. The staff members are always friendly and the vehicles are clean and reliable

Date of experience: January 19, 2020
Washington
2 reviews
0 helpful votes
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EconomyBookings is a great place to rent a vehicle. The staff are so friendly and helpful. I find the rates to be as good or better than any of their competitors

Date of experience: January 19, 2020
NL
2 reviews
0 helpful votes
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Great service and motivated employees. I think I'm going to stick with EconomyBookings for all my car rental needs

Date of experience: January 18, 2020
Ohio
2 reviews
0 helpful votes
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I am satisfied
January 19, 2020

Very convenient and reliable. They sometimes offer the best rates. Can always be trusted. I will always recommend it to everyone

Date of experience: January 18, 2020
Massachusetts
2 reviews
0 helpful votes
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Of the many cars, I chose the right SUV. It was large and long, and also very spacious. We went on vacation with two companies, great rental, great company

Date of experience: January 18, 2020
Canada
2 reviews
0 helpful votes
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I got a great price on the rental because I had to drop off in Madrid. The vehicle was very clean. The ride was very good I had no problems. Dropping of the vehicle was so easy and timely and they even dropped me back home. Thanks to all I've encountered on this trip

Date of experience: January 18, 2020
Israel
2 reviews
0 helpful votes
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Good service
January 19, 2020

I've been coming here for a while so always greet me by name and I appreciate that! Always quick with getting me in and out. Overall, great vibes here and good service

Date of experience: January 18, 2020
Austria
2 reviews
0 helpful votes
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BMW rent
January 19, 2020

This location is awesome. Quick and the guys behind the counter are great. Upgraded me to a c and made me look good for my sales trip!

Date of experience: January 18, 2020
NL
2 reviews
0 helpful votes
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I returned the car
January 19, 2020

I rented a car for a week for a wedding out of state. It was soooo easy and a good deal. Very appreciative of Brian who got me set up, Eric who were there when I returned the car

Date of experience: January 18, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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