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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Awesome customer service. Everyone from the counter to the person walking to your car to the person letting you out, were cheerful, communicative and making that plain ol' human connection making you feel comfortable
I am truly grateful for your services It was a pleasure to be treated so special from the entire customer service team. I definitely look forward to choosing EconomyBookings for my next rental agreement. Once again thank you very much. May God bless you all
Where to start at the counter please, courteous, patient. They were having some computer issues but remainded professional the only thing I would like to see is the kiosk like other rental spots at midway. I will definitely rent from them again
I just wanted to take the time to acknowledge your great folks at location. I normally rent from Thrifty when I travel for business with the exception of when I rent in Austin where I rent from EconomyBookings because of proximity to my house
I always have the best service when I rent a car from EconomyBookings. They always are helpful-))))))
Upon returning the car, the manager, made sure that everything went smoothly for my trip and was sisncerely concerned if there was anything EconomyBookings could to make make my experience even better!
On time, plenty of vehicles to select from, courteous staff, clean vehicle. Top service. Customer service was very nice and pleasant and professional
My pick up and drop off at Nice was both quick and pleasant. All the people I came in contact with were friendly and helpful. Would not hesitate to use again!
Great experience this morning at EconomyBookings. Erica rocked it with great customer service. She was very helpful and easily showed me how to operate the vehicle features
When we needed to extend the rental by a few days though it was a bit of a challenge & only possible by way of the local Riga airport office. Fortunately I was given a business card of a local station agent with an email on it who got in touch with me
The best customer service. I use them exclusively. What I don't like is that I never know what car I'll get
EconomyBookings provide great service each and every time I had rented from them. The staff members are always friendly and the vehicles are clean and reliable
EconomyBookings is a great place to rent a vehicle. The staff are so friendly and helpful. I find the rates to be as good or better than any of their competitors
Great service and motivated employees. I think I'm going to stick with EconomyBookings for all my car rental needs
Very convenient and reliable. They sometimes offer the best rates. Can always be trusted. I will always recommend it to everyone
Of the many cars, I chose the right SUV. It was large and long, and also very spacious. We went on vacation with two companies, great rental, great company
I got a great price on the rental because I had to drop off in Madrid. The vehicle was very clean. The ride was very good I had no problems. Dropping of the vehicle was so easy and timely and they even dropped me back home. Thanks to all I've encountered on this trip
I've been coming here for a while so always greet me by name and I appreciate that! Always quick with getting me in and out. Overall, great vibes here and good service
This location is awesome. Quick and the guys behind the counter are great. Upgraded me to a c and made me look good for my sales trip!
I rented a car for a week for a wedding out of state. It was soooo easy and a good deal. Very appreciative of Brian who got me set up, Eric who were there when I returned the car
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

