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For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
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Fast ship. Item was far better than the garbage one I got from classic industries.
I ordered replacement deck lid latches and hardware Received parts on time and good condition.
Put in to be alerted when an item was back in stock, I was alerted, ordered it and will have it in 2 days
The part did not fit. The dimensions listed were incorrect.
They had it when others were out or stopped carrying it. At a fair price and in the color I wanted!🤩🙏
Overall very happy will certainly be doing business with Eccles again
Had the part when others didn't. Every part I have ordered from Ecklers has always been high quality. Will use again in the future.
Ordered Christmas for dad. 1961 bucket set frames & foam. Sent 4 boxes of foam. Called and sent pics to verify. Said would send frames that i paid for. Never have sent and now say need police report as you can see in pics sitting in my floor so how could be stolen. They on said 12-23-23 take 7-10 days to re ship now refusing. Terrible company to purchase from. When you take money and don't send correct or fix issues that makes you not worthy of another dime for my restoration projects.
Purchased hood hinges Item was damaged Contacted Kevin B never heard back Now they are saying to late
You post parts in-stock then move the shipping date and then try to lie about it. You sell parts second and third hand without knowing the status on them. Filled claim with bbb to insure this doesn't happen to other customers.
Also your company trys to lie and say your website doesn't show if items are in stock, when I have screen shots from your website showing it does show in-stock
Liked product and customer service called customer service and they were very helpful answering my questions
Always great service some work and parts look great
Quick and easy, floor pan fit good. All the lines lined up took very little effort to fit it in
This is great I can do 4 payments
Very happy with my new targa top
We made one purchase for a client and now get daily e-mails. Tried to unsubscribe, no option. They say we're getting e-mails because we have an account. I try to enter the "account" but had to create a new password. Looked for unsubscribe, nothing. Tried to remove e-mail, won't let me. Looked for "delete account". Doesn't exist. Never will order again because I don't want to ever go through this again. Off to the SPAM folder you go and I'll try and remove all my collected personal data from my "account".
It was quick and easy and they had the part in stock even though it was $ 10.00 more than other places but it had a quicker delivery date
Easy ordering and very fast shipping. Postage expense was reasonable for a small light weight order. I used 2 of these so I could glue them together to double the thickness as well as being able to stagger the cuts to avoid any potential cold air leak sources at the cut seam locations. I also put a dab of "tacky putty" (3M stuff to use to hang posters, etc) between the felt bundle and the wood floor to keep it from moving and loosening seal on pedal shafts, which worked great and is invisible and non-permanent as installed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members