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From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
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My order process was very easy and I was able to obtain a printout of the order. I am anxiously waiting for the delivery. Thank you
I got the parts I ordered in a timely manner. High quality Mar-K trim pieces
Nice products. Boxing was weak and busted open by the time I received it. Weak box with minimal tape didn't fare well.
Purchased an open box "used" item that was very close to perfect at a fair discounted price, which was 1/2 the price of a new item. Very satisified and would purchase open box items again.
I found an item I wanted at a great price while looking through the website. Had no problems with the order and it arrived in a short amount of time. The item was exactly as described and a real bargain.
Shopping was simple and easy. Found what I needed without any problems
Restoring, refurbishing, or just upgrading your vehicle is sort of like doing a puzzle. A puzzle usually starts by working from the outside (border) in, whereas a vehicle is just the opposite. You do that project from the inside out. You need to be asking the question "What's next?". It's nice to have the parts you need before you actually need them. This purchase is just a small upgrade that I've been wanting to do, and it's getting close to the time where I will need it. The ordering process was easy, and the shipping was fast. What else could I ask for? Great experience all around!
Parts worked great, superfast shipping, happy camper. I was a loyal Mac's customer for years and unsure how the exchange of 'powers-to-be' would affect the product line, and service. I miss the early Ford catalogs and product line but what is available is well managed... I will purchase more in the future.
One problem my gas tank doesn't have return line connection probly going to weld one in unless I exchange
Great price, quick shipping, quality of parts is great. Will ck with Ecklers again for my needs.
We received our order faster than expected. Great site with great prices!
For years I have taken on multiple restoration projects, and continue to be a long-term customer speaks volumes.
The products are good, but the website is not always the most helpful and I have not been able to redeem any of the available credit that they have put on my account during my orders.
Always easy to order. Good black Friday sale. I've been wanting the master cylinder booster combo
I was able to find style of mirrors i want to install on my 65' chevelle..
Hard sending ordered 4 hub caps only received one,called service department told me to send photos.send photos haven't received any response.
Item was as described. Packaged nicely with no shipping damage.
My experience has been good every time I've have ordered from them
Perfect match to OEM part. The quality also seems equal as well
Works well, but the search filter shows way more unrelated items that don't fit my designated vehicle, which wastes my time scrolling through them to find, or not find, what I'm looking for.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ray,
I located your order for the Valley Cover and see that it has shipped and is due for delivery on 12/10 by fed ex. Your tracking # is 282761531190. I have resent your tracking email as well incase you didn't receive it. If there is anything else we can assist you with please feel free to reach out to us.
Thank you
Allison