Everything But The HouseReviews 793

DO NOT TRUST! Misleading info given for items more times than not.
Many items in auction are bid against by their own employees only to show up at later auctions.

I have bought two items from this company and I'm impressed with service and shipping. Pleasure to deal with…

Shopped for the first time on this site and what a wonderful experience! The product is even more beautiful in person and delivery was quicker than I expected.

Well it's a rip off when it comes to shipping. Lame excuse about combined shipping. I used either a while back but stopped using them because of the high priced shipping. The do nothing special to make it worth the shipping cost to be charging such high price shipping. I thought I would give the a second try after stopping from shopping with them for about 4 years. Instead of becoming better they have gone the opposite way. I don't like the automatic charging as soon as the auction is over. I could deal with it but shipping rates make them the worst place to do business. I will go back to not using the site. You have to many better places to do business online. I know shipping has got to hurt the people selling with them. It's not like they don't get a commission but they shouldn't profit more from shipping than commission.

I'm so pleased dealing with EBTH. Few months ago, I called them to inform I driving from Atlanta to Cincinnati to pick up a larger item. They could not have been more helpful! I thank the poor past reviews was from the time it had merger and since that time, EBTH is back to the original owners control! Smartly wrapped, safe packing on all my items shipped. Shipments are now arriving in amazing fast time. I would like to thank every employee for doing an outstanding job! Thank you EBTH for items I now have that I could not have afforded without your sales! From one very Happy customer keeping you busy

Two pieces of jewelry purchased were sold as 14 k and were 10 k. Despite proof of testing they did nothing to compensate which is fraud.

Description of ring and pictures were not accurate
Size of ring was not accurate
Cannot trust this site

Both my buying experience me selling experience were extremely disappointing. One item I purchased was broken when it arrived, so they told me to keep it. Another item did not look like it looked on the website. It is a necklace that is so little you can hardly see it, not worth the money My selling experience was worth than that. The items went for Pennies on the dollar, I was horrified at the prices. I learned my lesson, NEVER AGAIN.

I paid for this item on January 17,2022 and as of today February 1 has NOT SHIPPED yet. Also, it is very difficult to reach out to their Customer Service.

Purchased 45 items with the cost of shipping exceeding $500.00. In spite of the fact that it has been well documented that FedEx is short staffed, EBTH continues to honor their contract with FedEx. All 45 packages were DELAYED. I ordered a belt buckle on January 3rd. The cost of shipping was over $30.00 to ship out a belt buckle. It's been sitting on FedEx shelve since January 15th. Rather than call FedEx customer service overseas, I gave EBTH a wake up call - AGAIN.

Heaven forbid that you're not home when FedEx attempts to deliver a parcel that requires a signature. It took EBTH to file a Claim to get my parcel delivered.

If you look up EBTH Better business bureau, they keep getting Dinged on the cost of shipping. That doesn't seem to phase this Corporation.

Winning an auction from EBTH is pretty anti climatic. It takes an average of two weeks for your jewelry to be delivered in a gift box valued at a penny. Whether you won an auction for a $17,000 Diamond ring or a $1.00 sterling silver ring, it's all the same to EBTH. Both items are going to be shipped in either a small bubble wrap envelop or a small box in a No Frills small paper gift box that You can buy at the Dollar store for a nickel.

Other than that, all of their items that I have received are Everything uncommon and are as described.

Worked with them for 3 & 1/2 years selling items which was fine. But the people they outsource to pay consignors is not. There was a time when they paid me by check TWICE and failed to put my name on the check so couldn't cash it. Then received a check yesterday but the bank wouldn't cash saying it had "already been cashed". They issued another check, but the bank said something was wrong with that check too and wouldn't cash it. FINALLY, got cash from them. This was the last straw. Very unpleasant departure of what had been a good thing.

I was able to find the rare items that I collect for a decent price that I wouldn't be able to get at any other online auction. The auctions don't go on forever like other online auctions. I like that I can leave a maximum bid. Furthermore, the photos are good, and the shipping was reasonable and fast. It was a good experience.

My favorite auction sites. Items tend to go for a bit more but the items are handled with care and in good condition.

I was stuck and overwhelmed following my husband's death. My home was filled with items bequeathed to us by several family members. I was sure I would never get rid of these things, that my life would be stuck forever. That's when EBTH came to the rescue. Their professionalism was only out done by their kindness. If you need this kind of help EBTH is your answer.

Wonderful to work with you all. Would buy from this company again. Received all of the jewelry as described. Thank you very much.

First time winner and it was sooo easy. Very pleased with results. Website is clean, professional, with great pictures of all items. Just as if you were there in person!

A+ Excellent A+ EBTH has delivered on at least five areas and the bottom line is "the bottom line" and they delivered on that too. Keep going!.
Thanks
Happy Holidays
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Jeff

I purchased a bracelet on EBTH and I am very happy with my purchase. Yes packaging was very sturdy and taped well. The bracelet was secured in a taped box, on a bit of cushioning and placed in a small zip lock bag, wrapped in tissue paper. The bracelet matched what I saw on the website.