eBayReviews 3,492

EBay item number: ************** was purchased by me as "NEW AND NEVER USED" cell phone however that is simply not accurate for a number of reasons. Seller sticker inside the phone box states "tested, ready for REUSE", Sim card removal tool is MIA, protective plastic coating is MIA on phone, no seal on the box, not original box, no headphones, etc... so this was a USED PHONE... NOT "NEW NEVER USED" AS this seller DESCRIBE IN THE EBAY LISTING. Do not do business with cellularstream or Unified Solutions Corp who is a known cell phone refurbish service provider, not a retailer of NEW cell phones. BEWARE!

I sold a phone on Ebay to Olyfrank Morales and after the buyer received it he cancelled the payment so Im out of the phone and the money. I called Ebay numerous times and nothing was done. I have removed all my listings, about 30. I was ripped off by a Buyer and Ebay representatives dont care and pretty much told me they cant help and Im going to loose my money if the buyer doesnt decide to pay me. I know my business doesnt matter, Im no one but it will be a cold day if I ever make any more business with Ebay, I have removed all my listings and sell somewhere else. If Ebay is going to allow a criminal to get away with my merchandise and my money than they dont need my business, I really hope that Ebay can help me resolve this issue, if not its not like Ebay is going to go bankrupt. Please help me or my entire family will not do business with Ebay again. Sellers should have a little more warranty than go file on the FBI website a form IC3 and good luck. Not happy at all! Please dont sell on a website that protects criminals and there is no way to even take the buyer to court because no one will release enough information to sue them. DONT SELL ON EBAY!

The biggest problem here is that this site hasn't got a review section like others have. Sometimes it's difficult to understand how some product is made and the quality of it just by looking at the photos in the description box; and even when there are plenty of photos in it you're never sure if the seller just stole them from another shop. It's a little bit confusing if you plan on buying something that doesn't come from a well-known brand. Some products are cheap but the quality is good, some others are just terrible. I didn't have any particular bad experience with Ebay, you just have to be careful and read everything the seller writes and also try to buy things that were also bought from a lot of other customers.

The majority of sellers on eBay are just your neighbor, someone's mom or dad, grandparents, disabled people, just regular people selling items to keep the lights on and food on the table.
Think of how it is for you in your job when you make an error. Think about how you would like to be treated. Was the error so horrible that you deserve to have your pay docked. Was the error so bad that you deserve to be temporarily suspended. Or did you really screw up and deserve to be fired. It's no different for a seller. DSR can and do SIGNIFICANTLY impact a sellers ability to sell on Ebay. And the rules are so strict that even 2 buyers out of 100 transactions can bottom out a seller in the searches if they hit the DSRs while leaving FB. Think about that next time you feel like leaving negative feedback. And sellers think about that before you even join eBay as you'll spend your whole time being at the mercy of buyers and kissing their butts till you can't take the degradation anymore

They claim to have a "Money Back Guarantee" but thats a lot of BS! I ordered two packages. Both accidentally went to the wrong address. Major user error on my end. But eBay doesn't care about that or their customers. I tried to get a refund for the package and got told no. I went to the neighbors place. They had one of the two that were delivered on the SAME DAY. So I file a claim. The seller couldn't do anything about it since the post office said it was delivered. So I make a half dozen calls and knock on some doors and no one has the package. I file a claim through eBay with zero luck. I kept getting told the same lame story over and over. So now I have to contact PayPal and see if they can do anything at all to help me out. Clearly eBay only cares about making money and not helping very very unhappy customers. They dont even bother to listen to what the real problem is. They dont care about customers at all. I should sue them for the whole 'Money Back Guarantee' bull$#*! scheme theyre playing at.

**** Sellers get scammed by eBay Read this!****
If you sell anything on eBay the buyer can return it for any reason and they don't even need to return your original item they can return a box of rocks and eBay will force you to give them a refund. If you call eBay and ask them they will tell you this is true. I went all the way to the top of their support and that was the bottom line, "the customer can return anything they want even if it's not the original item and we will refund them. If they keep doing it over and over after a while we will stop them."

I started visiting eBay when I wanted to replace my rented cable modem. By owning my own I would save $10.00/mo on my cable bill. I was going to buy the Arris gateway but it would have taken 2 years to break even. I noticed the exact cable modem I was renting was available for sale, but with one exception. They were all used. The one exception was a "Lot of 7" modems for around $500.00, so I decided to buy the seven, sell the six I didn't need on eBay and end up with my own for free.
The plan was going so well I decided to buy another lot of seven, and then another. It was easy to get started selling and as the extra modems sold on eBay, I was actually doing quite well financially. However, suddenly the modems I had sold started coming back to me. Evidently the ISP didn't like having their branded devices owned by their customers instead of being rented to them.
In the end I ended up refunding two-thirds of the sold modems, which was made easy with eBay and PayPal, and getting refunded myself for two of the three lots I had purchased, even though the seller was no longer an eBay member. EBay's return policy protected not only my buyers but me as well. Plus, I ended up with the Arris modem I had wanted in the first place from the profits on my non-returned devices. I also learned a lot and really appreciated the policies, assistance and help from eBay.