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eBay Reviews Summary
The company, primarily operating as an online marketplace, faces significant challenges in customer satisfaction and service reliability. While some users appreciate the variety of products available, a prevalent sentiment highlights frustrations with fraudulent sellers, inadequate buyer protection, and a lack of effective customer support. Many customers report difficulties in obtaining refunds and dealing with negative feedback, indicating a biased resolution process favoring buyers. Additionally, ongoing technical issues with the platform further exacerbate user dissatisfaction. Overall, the company's reputation suffers due to these recurring complaints, suggesting a need for improved seller protection and customer service responsiveness.
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Ebay canceled and erased my account without notice,
I think this is a predatory and fraudulent act.
I am not creating a new account.
Screw them.
Ebay removed my negative feedback about a Seller because they said I was committing extortion. When the Seller was refusing to cooperate or send my order (even though they had 10 in stock), Ebay originally told me my only recourse was to leave negative feedback. So I advised the Seller to "please go ahead and send my item, otherwise I would have no choice except to leave negative feedback." Ebay said that by threatening the Seller with negative feedback I was trying to extort the Seller out of my item. Go figure!
I have been an Ebay seller since 1998. Just got burned again for the third time by Ebay protecting it's scammer and fraud buyers. They don't care about their sellers anymore. Time to move to a different seller platform. Good bye Ebay!
As a guest buyer-
I ordered an item via visa gift credit card
Two days later got email - unavailable
Ordered alternate product
EBay replied cant process card
Called. Visa
Visa Said Amount deducted
Called Eday - said they got no record of my order
EBAY IS A SAM- Beware before you order!
As a buyer I find a good range of choices for the things I want, with very competitive prices. I've never had a problem with any dealer on Ebay. However, I've looked into the nuts and bolts involved as a seller, and in my opinion, there's isn't as much value in that. Real high commissions off the top. I would feel better selling products on Amazon than here.
I have been a HUGE eBay customer... spending over $3,000.00 almost every year... Some large purchases, some small... ALL great!
I LOVE THIS SITE!
Ebay allows buyers to return items after the buyer has stripped parts off. Small sellers will have no recourse, and it will cost you a broken returned item, and shipping loss. BEWARE. EBay customer support cannot understand English, let alone try to resolve a complicated financial problem between buyer and seller. I move 100% to other selling platforms.
I ordered rifle targets from these guys and when they finally came they were the wrong ones. I've sent them 4 emails and nothing. I finally gave them a bad feedback and within an hour they emailed me not to correct the problem but they want me to change my feedback rating. DON'T BUY from them. There are a lot better choices out there.
I have had nothing but bad experience with the ebay company. The sellers are great and if they make a mistake they fix it. The company on the other hand sends out vague emails about violations. That you cant respond back to or defend your self. You dont even know what you did wrong. They have horrible customer service.
It is more than 3 months and i never got refund or even reply from ebay. Stupid company. I would personally recommend amazon or any other ecommerce site that is good at accepting responsibilities...
Doesn't get any worse than this. Stay away! Doesn't get any worse than this. Stay away! Doesn't get any worse than this. Stay away!
Hi. First off I want to say that I don't hate ebay but I wanted too purchase this hat from a website and I was told "we are sold out", "you will get your chance next year". People are selling them on ebay brand new for way more than what the other website was selling them for. I did contact the original website and told them about the situation. I know there is probably nothing they can do about it. I would rather buy the hat from the original website.
They do not help at all, very rude in their communication with the sellers, they only want you to pay for their services, but they do not consider you as a source for their income, they have a lot of customers, they don't care any more bout one or two, or ten customers. Buyers the welling to lie to leave a bad feedback on the sellers pages, and eBay they don't care about that matter.
I bought a lap top and it never arrived. I contacted the seller but got no response. He took my $499 and disappeared. I called eBay's customer service number, but it kept disconnecting me. I am now disputing the charges through my credit card company which gives the seller a whole month to respond. I will NEVER use Ebay again. There are too many crooks and scammers on it.
I now have a problem with the seller Ecop! On ebay. On there return policy. I bought a product from ecop, after reviewing my purchase. Noticed I purchased the wrong item. Sent a message to him on eBay. Told him what I done I opened the package very gently. Explained I only held in my hand I wanted a refund or exchange waited he sent me a letter to email about returning the item I thought everything was fine he gets my item he refuses my refund and tells me he can't resell it because the package wasn't right the package I sent him was in pristine condition only thing I did was very gently remove the Staples from the plastic covering. Needless to say I will not be shopping his website anymore also he wanted to charge $16.50 for a restocking fee I had to pay to send the package to him now I have to pay to get it back he told me if I had any more problems concerning this matter that I should take it up with a manufacturer I called the manufacturer and they did take care of me they couldn't believe his actions so buyer beware
Ebay does not do there job for buyers empty package with stamp on box receiver without contents what you want me to call the police after hours on the phone? 15 years with Ebay Im done Mike Hedrick 2535 100% pos feedback. Over $100 gone in the last month & Im not going to spend hours on the phone & get a different story every time.
Be very careful for some buyers on ebay, they will purchase something and ask for partial refund, once the refund is send, they will open a case to ask for full refund. When you realized the case was open, and in buyers favorite, you lose the partial refund, a full refund, and the item. So you are looking at double lost profit plus the partial refund money.
Descriptions are never accurate. Then they dont talk to you when you want to return something. If you return something then it will be more than what it cost to buybecause you have to ship it. A lot of people here are resellers and are annoying. I wont buy anything from this site ever again.
I am extremely disappointed with Ebay. A relative of mine had their account restricted for something that occurred within their account. About a year later, they SOMEHOW made some RANDOM CORRELATION with MY account and also restricted my account. This was for ABSOLUTELY NO REASON. I have been a loyal ebay customer for YEARS and have ALWAYS abided by their terms. I have 100% positive reviews and have never had any issues with ANY customers. However Ebay decides they're going to restrict my account because of SOME correlation, which by the way THEY REFUSED TO PROVIDE ME WITH. So, now I have no idea what made them restrict my account, and they will do nothing for me. Their only response was "you can continue to buy, but you cannot sell." Why the hell WOULD I EVER buy from ebay after treating me this way?!?! Extremely disappointed with ebay. I have taken my sales elsewhere.
I ordered some labrets and a nose ring. Labrets came in the mail yesterday. Look exactly as advertised, sizing was perfect. Nose ring is on the way. Good service and a happy frog! Would highly recommend! EBay also holds people accountable, so it doesn't get any better than that!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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