eBayReviews 3,492

Ebay charged took $335 from my credit card through paypal to refund to the buyer before I received returned item. I sold and sent Louis Vuitton purse, the packaged was held at post office and when the buyer went to pick it up the package was already had a big hold according to the buyer. The buyer said there wasn't Louis Vuitton i sent her. The buyer open return request case, the ebay decided to do favor to the buyer and took $335 from my credit card through paypal before i even get a chance to received my item back and check. The return tracking number showing the package had address problem and on the way back to the buyer, and ebay already took money from my acct to refund to the buyer. I'm not even sure if the buyer sent me my Louis Vuitton purse or something else since buyer claim there was different brand in the box which is a lie. I called ebay over four times, but ebay wouldn't even reopen case or appeal. I don't even have my item back and i lost money. $335 might not a big amount, but it's not only about money, it's about ebay acted unfairly. I called my credit card company and they can't even dipute the charge because ebay charged me as "fee". I called paypal, and i was told to contact local police department for this issue. I have tracking number and screen shots of messages and emails from ebay. Ebay shouldn't take money out of my credit card before i received right return item.

Been on EBay pretty much from the beginning. Been selling off and on during that time. For the past 10 been really steady selling. It was great at one time, if buyer/seller had issues Ebay would listen to both sides and make a decision. Then they started out sourcing customer service, took away sellers right to leave buyer poor feedback and then started a rule, buyer always wins! Fraud and theft from buyers has become rampant. I would sell 10 items in a day and have 3 false complaints against me. Buyers now buy broken new items, jump on EBay looking for a new one, buy it and claim shipping damage and mail you back the broken one. FedEx and USPS will not pay for a lot of those claims, not that I feel they should. I dont even put the claim in. Buyers are not returning items sent, they will put something totally different in the box or send a used item back, either way Ebay rules in their favor. On top of that Ebay then reduces your seller rating when you try and fight the fraudulent buyer. In the end it became that 20-30 percent of my sales were by buyers who are looking to steal from you and they get away with it. Sellers are making a exodus and so will legitiment buyers when they can no longer find what they are looking for. So if your reading this and your a thief, Ebay is for you, if your honest seller, go to Mercari and elsewhere for better seller services.

I purchased a moto z force for nearly 200$ on march 10th for starters the usb connection wiggles the disdplay was slightly scratched and to top it off it just simply stopped working on june 8th... the phone didnt even last 3 months... i called them and when i told them the problem they asked when i purchased the phone and stopped me there. They simply replied we only offered a 30 day warranty from the day you purchased the phone... i truly feel duped and will never do business with them again... be careful when purchasing from cellularstream

EBay allows sellers to steal your money! I bought a part for my car and when I tried to log into my account to return it, eBay says my account doesn't exist! I tried calling them 8 times, all of them are idiots! Didn't know what they were doing and kept asking me the same question over and over again. I told you I need to return an expensive item & I can't log into my account, help me! "You can't get into your account?" They asked me 4 times and the woman got my phone number wrong & name wrong throughout the hour and a half I was on the phone with her, going in circles. After 3 DAYS of calling I was finally able to ship the product back. I'm still not able to log into my account. My return was supposed to be delivered but turns out they REFUSED my return to their warehouse. Don't know how! Shady business practices that eBay allows. I wonder how many other buyers they rip off. This seller had over 50,000 reviews so they know what they are doing. EBay is dangerous and can scam you out of your hard earned money! Stick to Amazon or some other place. Anywhere but eBay!

I've been using eBay for several years and have spent several thousand dollars in purchases. All of a sudden they blocked my account so I can't even get on it. I called them and talk to customer service and wish they told me they suspended my account over a $32 bill that is 10 years old and I have never been notified of this nor believe that it's even my bill. They couldn't tell me over the phone what it was for. The lady said it's probably just insertion fees for pictures when I sold things through them. I cannot believe this because they always Bill my PayPal account and took the money out right away as soon as I placed any ads. I haven't sold anything in a long time through eBay and they still won't unblock my account unless I pay them for a bill that I'm not even sure that I owe.

It's kind of funny how they took so long to bring up this bill and still no notification has ever been given for this matter. They'd rather lose me as a customer than admit that they might have made an error and just dismiss the bill that is like I said 10 years old. What a crappy company that can pull something like this on a person and then just expect them to hand over money 10 years later not knowing if it's really owed or not.

As almost everyone knows, ebay has high seller fees which has made a lot of sellers leave, which leaves most of the seller's from overseas. The shipping charges some sellers utilize is absolutely astounding... crazy high, I mean, there is no way that a bottle of nail polish costs $8 to ship or a shirt ships for $12, but because ebay allows any shipping to be entered you will encounter eye popping prices, so, if you factor in high fees and higher shipping costs, ebay isn't really a great option. Now to be fair not all sellers gouge on shipping and you can get a great deal, but they are few and far between. Unless of course you buy from China, which is the majority of sellers, than you can get a fantastic deal, but it is from China, so most likely to be low quality and a two month wait to receive if you receive it. Overall, it's okay but not my first or second choice in online buying.

I heard many bad things about e-bay.com and I understand now that I should be listening to what people say. I normally use amazon and comparing to e-bay.com amazon.com is a very safe place to buy.
I got my item thought e-bay from China, it was not what the seller advertised, seller packed it badly and it was damaged during transportation to Europe, now... I wrote to seller and no reply, someone managed on my e-bay to write a very good review on item that I purchased and it looks like I am very satisfied, if you can imagine, I can't delete that review! I wrote to e-bay customer service and no answer. I paid about 140 GB for that item, and it looks like to thrown money in a rubbish bin. So, my opinion is the following, I thrown money in a rubbish bin that has such name as e-bay. M experience is very bad. I never will buy from them again, I will better not to buy even if I won't find it somewhere e else.

I like cooperation with you. Opportunity to make free return is cool! Always new offers. Good discounts and bonuses. Thanks.

Buyers beware of eBay and PayPal. Today may, 13,2018 I was browsing on eBay and put rug in the basket that already had a remote control in it. I touch the key to continue a back key and the order was automatic placed through paypal. I called paypal and and they would not reverse an unauthorized order. Now I have to fight them. Folks remove your pmt methods. Paypal is not trusted as it once was. This experience with eBay is scary and very, very bad. Total dishonest. Well tomorrow morning I will on reverse this order again. Paypal all foreign people and completely unhelpful. Watch your cards and your money. People it is bad out there. V mitchell