eBayReviews 3,492

Joined EBAY about one year ago and spent rather a lot of money, mostly on sub standard rubbish. I had to complain about six times regarding items from china not arriving to items not working or totaly broken and unfit for use. Ebay on two occasions refunded my money after I had to complain several times to customer support, but due to my complaints against faulty goods or bad sellers EBAY has banned me from the site. As a buyer on ebay I should expect the same rights as had I brought the items from a shop, but no EBAY seems to protect the conmen who sell broken and sub standard items. This has to be as they make their money from the sellers. SO ALL BE WARNED ABOUT EBAY AND ITS BAD SELLERS [PLEASE NOTE THIS WAS EBAY IN THE UK. AND NOT ALL MY BUYS ENDED BAD.]

Recently I was searching for buying some products online, when I went through Ebay. I liked one T-shirt (girl's) and one frock (for a 4 year girl). I bought both and paid the amount. Only after 2 days, I got the delivery of both the products. The T-shirt material and color was very nice and of good quality, even the frock was very nice, but the size of the frock was of a newly born child. I immediately called ebay and told them. Few hours later, I got a call from the company from where this product was delivered, from somewhere in Mumbai. They took all the details and told me that they will pick up the frock from my house and will pay me back the money. And to my surprise, really the courier came and took it back, giving me a receipt, and just as they promised, after 15 working days, they returned my money also. This was my first experience with them. Now again, I got one new link of ebay, daily.ebay.in. Its a food store and we can buy international brand food items from there. I again ordered for one cookies packet, one dry fruit packet and one lemon chutney from there. It came right after 3 days to my residence in good packing and all the three products were of good quality.

I fully enjoyed my shopping experience with ebay... planning to buy few more things from there now. This kind of behavior really shows their responsibile attitude towards their customers.

I used to love this website, my goal was to be a top seller! I love buying and selling on the site! But I hate when the removed my selling items. They wouldn't even give me a legit reason for why they do so.

So overall I was looking up information of this all. And this has been happening to quite some people.
Its a pretty good site to purchase from, but to sell on, not so great anymore.

I loved business like my whole life, so I am looking for more sites where I can sell on. Or even purchase from!

And just planning to make my own website so I can have my own rules.

I've been an eBay person for more than 10 years and have a 100% rating. They used to be great. Then they started changing their rules and there is no way to get a resolution to problems, unless you really find talking for hours to a person in India who's reading off a reply sheet fulfilling. Case in point: I was selling a dvd set of a tv show I own. They pulled the listing for violating the selling practices, saying that there were questions about it's authenticity. I still have the receipt from when I bought the set at Best Buy. Not only can I not get the decision reversed, I can't email them a copy of my receipt, I can't speak to a manager because "they don't speak to people" (told to me by the mid-level manager of the call center), but now my account has been tagged and I'm on some sort of probation. This isn't the only thing they've done that has been annoying and flat out wrong, it's just the latest in a LONG list of affronts. I desperately wish there was a good ebay alternative. *sigh*