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The company, primarily operating as an online marketplace, faces significant challenges in customer satisfaction and service reliability. While some users appreciate the variety of products available, a prevalent sentiment highlights frustrations with fraudulent sellers, inadequate buyer protection, and a lack of effective customer support. Many customers report difficulties in obtaining refunds and dealing with negative feedback, indicating a biased resolution process favoring buyers. Additionally, ongoing technical issues with the platform further exacerbate user dissatisfaction. Overall, the company's reputation suffers due to these recurring complaints, suggesting a need for improved seller protection and customer service responsiveness.
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Got my turtle beach headset connector very fast and cheap, thanks ebay!
Great shopping experience. Have bought everything from a motorcycle gas tank to perfume. Had one problem with an item and the seller immediately returned my money.
Ebay was running like a well oiled machine, I think I need to stay off of there more. They are making changes just before the holiday season, not a good sign.
Amazing customer service, a lot of products on here are the cheapest on the market and super fast delivery, buy in confidence.
So convenient and so fast. You can get what you wants within 1hour. That is great. You dont have to wait at home all day for UPS or FedEx any more because you do not know their delivery schedule. It is great.
Wretched awful crooked monopoly, ebay and paypal. Want to be ripped off not only of your account, but your funds in your paypal account as well?
Ebay does it, mug sellers and buyers and if they think you notice the crime they condone and enable buyers to exploit, there will be some excuse to ROB YOU and shut your accounts down.
Insiders send out various phishing scams and predatory loan scams just for good measure.
WORST WEBSITE POSING AS 'TRUSTWORTHY' Checkout paypalsucks.com, there's plenty of great little listing websites out there, bonanza, webstore, ebid.net
Ebay is CROOKED. A revolving door to mug sellers with arbitrary DSR ratings, to rip off their accounts with any bogus reason. An open door for shoddy imports. A dumping ground for lowball sellers. Riddled with crooks pulling bogus frauds e.g. fake complaints to gouge refunds, malicious anonymous dishonest DSR attacks.
AVOID
Ebay is ridiculous now and becoming a Big brand behemoth by knocking out one by one the mom an pop sellers. You will soon not find neat, unique one of a kind items at a great price, everything will be regulated and mass market product. Customer support is all outsourced to philipines and they are snobby and rude. Ebay is going downhill as of mid 2013.
Love this site to buy and sell books at great prices! Till now, all my daughter's books are bought here and the books my family finished reading are sold on Half. Instead of buying from Ebay, I love this site more since the process is as well fast and the price reasonable.
Great site, easy to use. You just have to beware of some sellers but ebay will help you out if you have a problem.
Really a good site to buy good quality old books with reasonable prices, whose transaction progresses via bank accounts.
I've been selling on EBay since 2001 both Auction and Store. It's the worst!
People use it to scam you all the time. I just stopped selling on there they have no protection for the seller at all. I shipped out a $400 rare game system new in the box and the customer said he didn't get the correct system they shipped me back a different system and ebay refunded all the money to the customer even thou they left pictures on the system and it was registered thru Nintendo in there name. Ebay did not care I lost out. Then they told me that they will look into removing them from ebay big whoop! Go ahead and buy something and say you received something different and ship back that cheap thing and you will make out big time!
This auction site has been around for years. I think I first joined back in the 1990's. I have done both, buying and selling items. I have never had too many issues. EBay is pretty good to resolve them in the one event I did have conflict with a seller. I also love the convenience of pay with the option of using PayPal. I will continue to use eBay I am sure for many years to come.
A good trading platform with very wide range of goods. The interesting system of auctions expanding possibility of a choice. Convenient navigation on a site. Responsible technical support. I am happy with purchases at ebay.
I recommend.
Used to buy and sell. Only got burned once on a dvd that was only a buck or two. No longer good for selling. By the time they get done with the fees, percentages both for ebay and paypal; a seller gets little. The buying end of it has gotten too many dropshippers listing pages upon pages of the same boring entries. It used to be like a big interesting flea market with bargains abound from individuals like you and me. Now its just a big walmart style dropshipping store. You can still find the rare seller who is emptying their garage; but you have to wade through search engines and pages of dropshippers. Boring!
Love this site, i don't have to mention why, most of you probably love this site too. Very convenient, very reliable, you can find anything on this website and from any price and anywhere.
Have been buying on ebay for years, don't sell much-too much of a hassle. As for buying, the buyer needs to be savvy to get a deal. It blows me away that some people will pay more on ebay than the item costs new(and is frequently still available) in the store. Do your homework, read seller reviews and if it seems to good to be true, it is probably fake. Great resource just use it wisely.
This is the best site! I love it!
The best service and protection of clients!
EBay is a great place for buying cheap goods, but I wouldn't recommend it if you are buying brand name stuff that is expensive. There is a high chance the goods are fake, and you will be required to get proof from a third party to say that it is indeed a fake, which sometimes costs money.
I have never been disappointed with ordering things on Ebay. It is one of the best sites for finding bargains and honest sellers.
I love ebay! I've been using it since I was a kid and it's saved me probably hundreds of dollars!
Answer: I would never buy a used car without seeing it in person and having it checked out.
Answer: Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
Answer: For their own purposes and to protect dishonest sellers. I was once an avid EBay shopper, but now avoid EBay. Buyer protection no longer exists. You buy at your own risk.
Answer: Ebay sells nothing. You are dealing with private sellers. Some are good, some are not. The best way to determine this is to check the feedback. I personally never buy from anyone who has a feedback lower than 90%. 96% is considered bad, by Ebay. Take that with a grain of salt. Ebay management is nuts.
Answer: If you haven't already learned the hard way that Ebay is just pure bullshit when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER
Answer: Not to me! It's my main shopping tool! I look for good deals and free shipping!
Answer: Yes. You are right. All what people told you are correct. Don't trust ebay and the seller on ebay. Amazon much better than them. But anyway the best way to buy electronics from the local stores or official stores.
Answer: This depends on the seller of the item - carefully check their feedback and trust you intuition if you have doubts try another seller you feel safer with...
Answer: Hi Tom, As for reviews, you don't get them. It's called feedback. When you buy an item, the seller will probably leave feedback after you leave feedback for them. I hope that answers your question. Nancy
Answer: Depends on the seller. I wouldn't buy anything off ebay because there a crappy company.
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