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The company, primarily operating as an online marketplace, faces significant challenges in customer satisfaction and service reliability. While some users appreciate the variety of products available, a prevalent sentiment highlights frustrations with fraudulent sellers, inadequate buyer protection, and a lack of effective customer support. Many customers report difficulties in obtaining refunds and dealing with negative feedback, indicating a biased resolution process favoring buyers. Additionally, ongoing technical issues with the platform further exacerbate user dissatisfaction. Overall, the company's reputation suffers due to these recurring complaints, suggesting a need for improved seller protection and customer service responsiveness.
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I love ebay and have used it a lot but also have been scammed a few times from sellers with high ratings that seem legit but are out of country. It's totally a buyer beware situation but there are scams that I got sucked into. They send a tracking number, the tracking number says "delivered" but the package never arrives. This has happened to me a few times with electronics. But 5 stars to ebay because it's not ebays fault, it's a great tool I just got burned is all
Fee Bay sucks as a seller.
They fee you to death.! As much as I hate to say
It Fee Bay works. If you don't mind giving your profit
To paying shipping fees. Pay pal fees an 9 percent of your final
Vaule fee. Does anybody know of a alternative?
Terrible for sellers. Usually starts off nice, but after you've been selling for awhile, they can ban you for no reason, reduce traffic to your site, limit your ability to sell, all while still charging their ever-increasing fees. They appear to make things easier for you but end up taking more of your money. E.g. Shipping is integrated, but they also take a percentage of your shipping fees in addition to the fees they're already taking on your items. After selling for one year and calculating all expenses, ebay ended up with 40% of my sales, not 10%. Sell on Amazon instead. Products sell faster and for more money. Fees end up lower than ebay.
You can get great deals on stuff like golf equipment, hard to find items, etc. I typically don't shop for day to day items here though.
Ebay has really good products at a really good price i try to keep it a secret that just wont happen I purchase so many different products
Never have had any problems. Be sure to look at the seller's profile and rating before buying, and you should be okay. Great site!
My sister turned me onto Ebay before the frenzy a few years back. Over the years I have seen the good, the bad and the ugly. I will say that Ebay went through many growing pains over the years, trying to keep it as even a playing field as possible.
They had to deal with bad sellers, scamming folks or holding purchasers hostage threatening negative feedback if you left them anything less than perfect feedback on their transaction. They have grown and tried to put in place protections for both the sellers and buyers. Ebay's Paypal is another profit making arm, however providing a great service for folks to be able to transfer funds without having to reveal confidential information.
As Ebay has grown, so have other options (you go to Ebay for bargains or hard to find items that someone just may be trying to off-load to get some spare money) Far too often I find another major internet site that started off as a book seller has better prices, and much more of a track record in providing reliable, efficient service.
I have grown... away from Ebay, except when I want that unique item/part that simply can't be found elsewhere.
Ebay used to be IT in its day... now it is kinda dying out, which I am glad to see btw as I am sick of ebay and all its scams that go on.
Overall this site is great if you are a buyer looking for a great deal. On the other hand as a seller just starting out is O. K. But when you transition to becoming a more experience, popular seller, the high wreak havoc on your bottom line. That's the main reason I quit eBay. Why should the seller have to forfeit there good fortune for someone else's greed! :(
Eh, I rarely use eBay ever since I've had two bad experiences with them. I placed a bid on an item a long time ago and there was no way to cancel it after I found one for cheaper on Amazon. I called, etc and I continuously, to this day, get emails about that damn bid for the wallet in my cart still. OBVIOUSLY I DON'T WANT IT!
I feel like Amazon will be more efficient, and it's also less confusing than eBay. I used to like it when I was younger, but now that I place my own orders on their site I've realized they're not as good as people make them out to be.
Worst site to buy anything from. I bought something from a seller. Got the wrong item in the mail. Try to get the seller to send me the right item or give me the full refund. None happened. Escalated to customer support even called. Worst thing ever because they don't help you. They tell you they understand whatever you all suck. Never will ever buy from this again. I lost 17.99 and they tried to get me to sell the wrong item back to the seller who is in China which shipping is more and i wont get refunded for that. No way you just cheated out of money. I hate EBAY
Im a faithful user of ebay. The site is very amazing. I have never had an issue. I absolutely love it
Bought a book from Capital Books and they sent me the wrong version even though I typed in the correct ISBN. When the book arrived, it had a receipt from Amazon.com with my name on it. I contacted Half.com and they sporadically sent out replys during the holiday to send the book back to a Captial book address. I sent the book back to an address that Capital books told me to which was different. Half.com replied "since you did not reply back, you cannot get a refund but if you want you can sell the book on Half.com. Do not use this site. A few dollars more, you can get the book from a more reputable comany like Amazon.com. I also stop using EBAY for the same reasons. Buy from them at your own risk!
Glad my camera was delivered. I liked ordering it here because of the cost and efficiency of the shop.
Thanks for shipping it within the time described on order.
Bad communication by phone, crappy seller and ebay do not have helped me right! Sometimes the bigger one are not necessarily the best!
I have been dealing with Ebay since 2006 and have a few problems, All of the issues have been resolved in a timely manner. I would also like to thank Ebay customer service for sending me an email on an item I was bidding on. The seller was in a scam and told me not to bid on it anymore and not to send payment because the seller was no longer a registered user because of some rules being broken. The seller even contacted me after bidding was done to see if I was still going to send payment. I told them that Ebay had told me not to send payment until the issue was resolved. I would recommend a bidder do their due diligence on an item before placing a bid, if it something you really want, then bid on it.
I've certainly had fine experiences through ebay, but the lone time I've needed ebay's protection they only sought to protect one of their best sellers (whom their customer service rep mistakenly addressed me as when she was looking up the case details).
The seller sold me a laptop with specifications embellished with features (in contrast to the manufacturers) that it did not support. I couldn't fathom a more clear case of deception/fraud. I'm done with this site after having had no need for their customer service in a decade of off/on use, the one time I had need of them I got to see who they really try to protect.
Enjoy bidding on Corvette part and Corvette accessories. Purchased Corvette seat repair kits from C&S Corvettes, in Sarasota, FL. They work great!
I've had good experiences with ebay overall. I usually buy things that are under $30 just to be safe. Everything I ordered came in good time, the only thing I say to people is DON'T buy things from China. You'll find the same problems on other wholesale site reviews because the products will not be what they look like in the picture or sometimes will just not come in the mail EVER. If you steer clear and look for high feedback ratings on sellers, you should be fine.
After having an ebay account with 11 years behind it and 100% positive feedback - close to 200 sales and purchases... ebay and paypal banned me permanently... and they won't tell me exactly why, other than that they claim I have violated ebay's and paypal's policies because I started selling for others earning a commission... I have brought to their attention that ebay suggested on their forum that selling for others as a good way of making extra money... so how could I be violating their policies?! They're totally inflexible and unreasonable! Paypal, which is owned by ebay allows real scammers to use their system... I was ripped off by a credit card fraudster using paypal... the guy kept selling credit cards to people without delivering them and paypal didn't lift a finger to do stop him! Boycott paypal and ebay!
Answer: I would never buy a used car without seeing it in person and having it checked out.
Answer: Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
Answer: For their own purposes and to protect dishonest sellers. I was once an avid EBay shopper, but now avoid EBay. Buyer protection no longer exists. You buy at your own risk.
Answer: Ebay sells nothing. You are dealing with private sellers. Some are good, some are not. The best way to determine this is to check the feedback. I personally never buy from anyone who has a feedback lower than 90%. 96% is considered bad, by Ebay. Take that with a grain of salt. Ebay management is nuts.
Answer: If you haven't already learned the hard way that Ebay is just pure bullshit when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER
Answer: Not to me! It's my main shopping tool! I look for good deals and free shipping!
Answer: Yes. You are right. All what people told you are correct. Don't trust ebay and the seller on ebay. Amazon much better than them. But anyway the best way to buy electronics from the local stores or official stores.
Answer: This depends on the seller of the item - carefully check their feedback and trust you intuition if you have doubts try another seller you feel safer with...
Answer: Hi Tom, As for reviews, you don't get them. It's called feedback. When you buy an item, the seller will probably leave feedback after you leave feedback for them. I hope that answers your question. Nancy
Answer: Depends on the seller. I wouldn't buy anything off ebay because there a crappy company.
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