eBayReviews 3,492

We ordered a BBQ grill (coming from China),but we never received the grill. Filed a claim and Ebay denied it saying it "was delivered". What was delivered was a plastic keychain and even after sending proof that what was delivered weighed less than an ounce, clearly not the weight of a grill they still refused to give us our money back. Stay clear of EBAY! They do not deserve a rating of even one star but you have no choice but to click on one in order to submit your review.

In the past few months I have had a few sellers that tried to deceive me. One actually raised the shipping cost without telling me as soon as I agreed to buy something. I contacted eBay and they could care less. I am moving on to other avenues to purchase goods. EBay cares less and less. I have been a loyal eBay customer since 2012 and it is only declined. It is unfortunate because the good sellers loose business because of these horrible people. But ebay allows this to happen.

The only reason I gave them one star is because there are no minus stars. When you buy certain items off of E-bay they come from China which is happening more and more with them. Which most of the stuff is a lot cheaper but it is also junk and cheap knock off of the real deals. I ordered what they said was an Air Lift wireless compressor part # *******EZ and it blew the hose out of the compressor head at 22lbs of air and can't be reinstalled cause the quick connect is junk. I contacted E-bay and listen what they told me to do. They told me to resell it on E-bay and I could even possibly make a little profit off of it. Are you kidding me! I'm done with them, I'll never buy nothing else off of them, EVER and you should consider the same action.

Ebay customer service is like talking to a ham sandwich with a spoonful of mayonnaise. They are thick and ignorant. I asked to speak to the manager and they put the phone down on me. I rang back and kicked off and then apparently it was a technical issue and the manager was now busy. They emailed me 24 hours later and apologised... which is utter toffee. I sold items on ebay and dispatched using dpd. All sellers are happy but yet ebay won't release my funds, they are using abusive and coercive behaviour to manipulate me and cause me severe stress, anxiety and mental health issues. They currently are illegally holsing nearly 2k worth of money and won't release it. They are now blackmailing me to upload documents that they never stated when selling my items at first would need to be uploaded. I have uploaded all proof of identity and address but now they want proof of ownership of the goods which I purchased 5 years ago and don't have. I have told them on 5 seperate occasions I do not have proof of ownership because I do not keep receipts and they are 5-6 years old. They keep asking me the same question. Do not use ebay it is a scam and their customer service team is a bunch of half eaten melons. Honestly these people seriously don't know how to work a stapler.

I place an aloe Vera cream form a seller but I received a sample instead of the product I ordered, I messaged the seller to ask her and she started swearing at me sending me hateful messages. She even accused me of being racist for asking her about the product and she promised to keep sending me hateful messages everyday. Her account name is nordichealth2. She is very rude and treat her customers like trash. She keeps swearing at me as i am typing this review. The worst seller I've ever experience in my life.

This is a terrible company to do business with.
I created an account, listed my items. 2 watches.
They sent me an email saying they canceled the account with no reasons for it. And they also being very rude on chat. No explanation given, only the standard one. And they leave the chat.
This is ebay guys. A company in decline. I have all evidences and screenshots

I bought a portable power bank phone charger, it stopped working after 2 months but eBay was useless, no help or assistance in trying to get the seller to even reply to me.
My main tip would be not to buy anything expensive or electronic from eBay.

This website is about as crooked as are modern day politicians...no customer service at all, not even A computer too talk to when you want A refund, very sad.
Just want to let everyone to know be very careful on this site, many scammers here and Ebay doesn't care!

Not the best choice where can you buy you items. It is quite complicated to buy something. I will use more amazon.

This website is designed to waste your time and money honestly don't trust them. Stay away from them as much as you can if. I could give them less one star I would

I allowed my son to PURCHASE a Xbox series x console from eBay. Well what that means is ebay ALLOWED MY SON TO BE SCAMMED IN THE MEANTIME I CALLED EVERY SINGLE DAY AFTER THE PURCHASE WAS MADE TO MAKE SURE THAT IT WENT THROUGH TO MAKE SURE THAT EVERYTHING WAS UPSET TO MAKE SURE THAT EVERYTHING WAS INTACT AND WHAT HAPPENED IS THAT THEY PROMISED ME THAT MY MONEY WAS PROMISED TO BE GUARANTEED IN REALITY WHAT THEY REALLY DID PROMISE WAS I WOULD BE SCANNED THAT SELLER WOULD HAVE ACCESS TO MY BANK ACCOUNT AND CAN DIP IN THERE AND TAKE WHATEVER HE WANTS WHENEVER HE WANTS AND THEY PROMISE TO PAY BACK EVERYTHING THAT I'M OUT AND THEY HAVE YET TO STAND ON THEIR PROMISE THIS IS A SCAM THIS IS A BUSINESS THAT IS RUNNING A SCAM ARTIST SCHEME! 2 MONTHS LATER MY SON HAS YET TO RECEIVE HIS CHRISTMAS GIFT THAT HE HAS BOUGHT FROM EBAY AND HE HAS STILL YET TO GET HIS $400 SO THEY DO NOT STAND ON THEIR PROMISE THEY CANNOT STAND ON THE PROMISE BECAUSE THEY ARE COWARDS AND THEY LIKE TO SCAM PEOPLE OUT OF THEIR CHRISTMAS MONEY WHICH WAS $423 PLUS THE PAIN AND SUFFERING AS A SINGLE MOTHER I'M A VERY UNHAPPY PERSON I WILL NEVER SHOP ON HERE AND I WILL WRITE EVERY REVIEW I CAN ON OUR EXPERIMENT THROUGH EBAY

I asked to do a return and the seller said that he sent the correct item. He did not. His ad said 5 oz for a jar of Neutrogena gel. When I got the 3 jars that I had ordered they were.05 oz not 5 oz. I asked to return and he closed the return not reimbursing me for the $44.35 for 3 tiny jars. I am very happy to return the jars and want my $ back. I thought initially that I had made a mistake on the order but I just got back from a trip and opening the packages and saw the tiny jars and requested a return. I then looked at the ad on ebay and saw that I was correct and he had made the error and refused to honor it and return my money.
I have been an ebay buyer for 20 years and have never had an issue like this. Rita Obermeyer

EBay is a thieving and lying company
من در دو‌ ماه گذشته هر نوع خریدی کردم دستم نرسید و بهانه آش این بود که ما فرستادیم! اگر فرستادین پس چی شد ؟؟؟ دزدهای دروغگو

I took a break from selling on eBay and since I've returned, it's been a waste of time and I've actually LOST money.

I sold a few items in an auction. The shipping is calculated a lot differently that how it was in the past. Apparently, my shipping fees were too low so eBay took the difference out of my debit account. If I hadn't looked at my bank statement I wouldn't''t have known this. I lost about $4 on each item. When the items were selling for.99 and $2, it cost me more to ship it then what I made lol.

Another issue I have is the "Listing Ad Rate" for non auction items. When I didn't have it turned on my items would just sit there for months with NO ONE seeing them. Now, eBay expects sellers to pay between 2% and 100% of the sales total just so buyers can see what they're selling. If you're selling an item for $25 and you want people to see it, expect to pretty much give all of your profits to eBay.

Their shipping costs used to be reasonable, but now they're a joke. It costs $9 to ship a lightweight shirt to someone! Because of that, I've had to drop my prices significantly. I mean who wants to pay $9 for something that weighs a few ounces?

I've used eBay on and off for years and made a decent amount of money. Now, it seems the only one making money is eBay. There are plenty of other websites and apps that offer a similar service but they're transparent and they aren't out to screw everyone over.

Sellers please avoid eBay for high priced items. My account is 15 years old and my last high priced item was sold over 90 days ago so eBay decided to hold the funds for 30 days(and that is when you have done nothing wrong as a seller). You have to wait a whole month to get your money and for nothing.

I am not a business just an individual seller getting rid some of my personal things so you would think that you do that please you needed money right? So then I've gone through a chat session with a rep pretty much repeating generic sentence out of their QA saying it's to protect buyer. So what about sellers? You are taking 15% commission and doing nothing good for us. You think this kind of $#*!ty platform is worth 15% commission out of your sales? Avoid at all cost!

My account was recently suspended on eBay for "breaking policy". I could easily tell that that is not true, as I, as a seller, had carefully read all of their guidelines. I was selling digital products that hundreds of other users do as well, many with 10K+ sold products, yet I was suspended. Likewise, I spent over an hour attempting to contact support, but their website was broken and gave me an error every time. After finally getting in touch with support to explain the matter, they would simply send me a copy paste message saying something along the lines of "we're truly sorry for the suspension, but we will not provide you with a reason for the suspension. This is final". The support was impossible to talk to, and I have lost contact to sellers thanks to it. Said short; they suspended my account without reason and refused to discuss it with me.

Truly an unsafe and unhelpful site.

The phone line people are useless and the I got banned after one purchase. Also, they won't tell me why, I used a legit debit card with adequate funds. I have no idea what offense I could have done. I did receive my item, but I give that credit to the seller not Ebay $#*! them, thank you seller

I bought some clothes from fashion row on ebay and I'm happy with the customer service over there and delivery had to give them some love like buying clothes from there

EBay is ran by Scammers in my and many peoples opinion … they will charge amount of an item sold as a whole instead of the item selling amount.
Real example: I sold an item on eBay for $225…. Seller paid $ $109 for shipping plus $27 tax… which is correctly not part of the $225 if item sold. Total buyer paid was $361….yet EBay charged me 13% of the $361 instead of the $225 for processing which I ended up getting only $176 … they ripped me and all sellers off.
It's a scheme which is why the try to get you to print out and purchase a shipping label through them instead of at the post office…. It's a hella scam…. I really feel for sellers who are not aware of this trap….F-ebay