eBayReviews 3,492

Use this site all the time. I get rid of clothes that I no longer wear and was going to hand down or go to Goodwill anyway, I get store credit or a cash payout through paypal. And I've had great luck in finding wonderful deal on clothes that I couldn't normally afford, even from my local consignment store.

I see a lot of complaints about their buying, I have always been pleased. And the one time I wasn't I spent the 4.95 to have my clothing sent back. They are as used clothing store and you can get estimate of what they are paying by using their calculator. They have deals on their clothing, which means they don't pay top dollar on mine. I have always been right in-between the low/high estimate from the website. If I don't want to take what they pay, I don't send that in.

Very pleased and will shop here again.

Great ppl i had a guy rip me off and not send the product i had a lil bit of trouble at first but after 2hours we ot everything settled thank god ont give up on ebay

Stay away if you're selling, the buyer protection program forces you to take returns, that's fine if there is a real issue. My buyer didn't like the item, sent it back with the critical parts missing so i opened a "case" with ebay to get my items back. Ebay refunded the customer without getting my parts back, this left my item useless. I called customer service and the official ebay response was "lost or missing items from a return is considered a cost of doing business". I'm not a business but ebay dosent care. The fees are outrageous. No sellers no ebay...! Wait it gets better... so i get an email that my checking account is overdrawn. Ebay takes the refund directly from my checking account bypassing Paypal. My paypal account had the available funds i was anticipating the return. That was another 3 hours on the phone and no customer satisfaction again. I called my bank and turned them in for a fraudulent transaction. There was a time when i would have given ebay 5 stars, not anymore. Ohhh... yeah and you cant give negative feedback about a buyer. I had a customer make an offer on an item i accepted the offer, he never paid so you have to work to get through the ebaysite to get seller fees refunded then when you go to relist your item ebay charges you again. Not to mention the lost time or potential sale because of slow or uncertain buyer. Ebay wont last long screwing the sellers... no sellers no ebay

I have great shopping experience on ebay, fast and quick delivery of service. I strongly recommend if you are buying from seller within THE UNITED STATES. You may experience delays in delivery buying from sellers outside the STATES.

"I spent 11,500 on ebay in less than 6 months and had an issue with a seller who requested I return an item. A treadmill that I no longer had the original packaging for so he suggested I buy a box. After spending an additional $36 on the box the seller did not respond to me or ebay when we asked for the return label. Ebay Kept me on the phone for 4 hours the 1st time I called and 2 hours the second time. They refused helping me due to the fact that it was past 60 days even though THEIR seller sent a written agreement which Ebay can access. They have terrible customer service and no policy or repercussion for sellers screw their customers. They will never see another dollar from me but will be meeting my attorney. Mammothtrading is not a company anyone should be doing business with. " EBAY WON'T LAST ALLOWING BUSINESS LIKE THIS

I have purchased a camera last more month. Best thing is that I got that in time.

I've been shopping on ebay for maybe 7 or 8 years, mostly for vintage/pre-owned clothing and shoes and bike parts. I've purchased a few other random things as well.

Overall, my transactions have been positive: I've only had a few items that were either in poor condition or not as described. For items where size and condition really matters, I ask sellers questions before making a purchase - generally, they are happy to respond and do so within a day or two.

For the most part, my purchases have arrived quickly - including a dress from the UK and some hardware from Canada! (I'm in the US.)

Ridiculous fees, poor customer sevice, takes forever for funds from selling to clear by Ebay's new "buyer protection" process, this site is clearly taking advantage of being the only viable to buy and sell. Please let there be a new site to put this horrible company back in their place. Megalomania in it's purest form!

I quit buying from ebay. They have totally incompetent people who decide on your complaints. Bought a GPS and found defects the seller did not mention. GPS was totally useless and seller did not list that item was for parts or needed repair Ebay customer service tells you policy of buyer beware and says I have buyer's remorse. The idiot did not even look at what the seller listed and what I was complaining about. Totally INCOMPETENT! Damn right I have buyer's remorse after getting junk from a seller and not getting a refund from it. The GPS ended in the dump.

I started using LT this summer when I financially hit rock bottom. I sent them a bunch of my modern younger person office/night out clothes. I got $60 for 18 pieces. It was ok; my ebay store wasn't getting any traffic this year, so i accepted the offer. It was down hill after that shipment. 1st, they use parcel post--the slowest and least careful shipping available at USPS. So beware of that. Then I found some really high end clothes (but not my size) at my local consignment store. So I sent that batch in. That batch had Helmut Lang, Celine, and Pucci in it, plus your everyday Nine West, Calvin Klein, etc. Only got $40! So far I've only seen the Celine listed, and it's still listed for $36. I sent a couple more batches just to clean out some closets, but I haven't returned to LT. Just makes me wonder what's really going on there. Oh, I've also had nearly brand new items be declined as outdated or stained. They aren't a fan of party dresses either apparently. I really wanted to like them! Oh well.

Horrible business. You get punished by not selling enough and the they put restrictions so you can't sell more or close your account.

I won a bid on e-bay and when they sent me the e-mail with the link to complete my purchase, the amount they were charging was double the amount of the purchase. The seller and I spent 8 hrs the next day trying to get e-bay or paypal to fix the problem. Paypal told me to have the seller send me their invoice instead of e-bays invoice. After searching the e-bay website for over 30 mins trying to find a phone number for them and eventually having to google it to find one, then sitting on hold for 40 mins waiting to speak to an e-bay rep who could barely speak English, I was told it was a "glitch" on their part and to have the seller send me the paypal invoice. When I pointed out to the e-bay rep that the only way the seller could send me the paypal invoice was for me to give him my e-mail address and exchanging e-mail addresses was prohibited under e-bay rules, the e-bay rep got silent for a few mins then told me e-bay would send me an e-mail. 24 hrs later, I still don't have this e-mail e-bay was SUPPOSE to send me. If a company can't fix their own screw up, they aren't a company I want to do business with! After this fiasco, I will no longer do business with e-bay or paypal. I highly doubt the seller will either since he shared some horror stories with me that he's had with both companies. Also, I ONLY gave e-bay 1 star since this site won't let you give zero!

This site is awesome. Its where I buy all my work clothes now. Since they list actual measurements, and I know mine, I very rarely get something that doesn't fit. Pants are hit or miss for me, but every dress, skirt and shirt I've ordered has been fabulous. I wish returns were free, but other than that I have no complaints. I have made about 6 separate purchases and have only ever had one issue. I ordered a shirt but was later informed that the shirt was damaged and was instead given a store credit. I cannot rave enough about the prices! I could never afford such name-brand things before. This site is awesome for purchasing! I have never tried to sell, so I can't speak to that end, but the purchasing end is awesome.

I'm a eBay seller since 2009 and I was not protected by eBay protection as they say cheaters take a lot of money while selling on eBay but don't provide customer service at all horrible place to sell

I shop on Ebay for more than 10 years and i can hardly recall any cases when i was unsatisfied.
Quality of the sellers is high, there is a claim process in case of any problems and support team works quite fast.
But from my point of view - the prices are higher then on aliexpress or dealextreme.
Of course it's not right to simply compare those marketplaces, but 50% of ebay sellers sell the same things as on aliexpress. Or they just drop ship.
In order to pick the right product among hundreds of choices i used to read reviews on http://skuguru.com
There are sections related to ebay, aliexpress and other internet shops.

Tried to talk to eBay about linking my paypal account and I would have done better talking to my dog. I will never try to buy on eBay again

I had heard about this site from a friend who had a great experience selling old clothes; unfortunately, i did not. I would give twice a great review for the shipping process - the printable label and/or pre-addressed envelopes are super easy to use - but that's where it ends! They accepted a fraction of the clothes that I sent to them, with reasons such as "overall wear" for items literally worn once or twice, and "staining" for items that absolutely looked like new. Some of my items (pants especially) had been tailored, which I've since found out they will not take, but that was never mentioned as a reason for rejection. I made the mistake of sending several boxes - dozens and dozens of pieces - before testing it out first, so it would have cost a decent amount to get everything back. I'm still very happy to have cleaned out my closet, but that's about it! I'll also be checking the site to make sure none of my "rejects" end up surfacing somewhere...

I ordered an item from a seller and never received it. The seller wouldn't assist in resolving the issue with the shipping company even though they were a reputable seller. "eBay Buyer Protection" doesn't do anything for you. Here I am buying a TV from their site, never receiving a TV and they also, DO NOTHING TO HELP. All they say is that the case is resolved because the shipper shows that it was delivered. Well guess what. It wasn't...

So I'm out the money I spent on the TV. All I can do is issue a bad review for the lack of customer service, and I get an email from eBay saying the review has been removed. So basically, you cant trust the reviews on ebay as they'll just remove it if it's bad.

Here's the text from the mail.

Recently, you opened an eBay Buyer Protection case for Changhong 40" 1080p LED HDTV - LED40YC1700UA. We also received the feedback you left for the transaction, but it's been removed from the seller's feedback profile because of a recent decision on the eBay Buyer Protection case.